I could not be more grateful and fortunate to have found the Midas team in Unionville - i have long appreciated the Midas in Canton but moved to the next town and was pleased when I went to Midas Unionville in September for an oil change - and found it very easy to secure a timely appointment, and from Ed at the desk to everyone else i encountered, felt sure I'd entrusted my car to the right hands.

This team's excellence really came through today when i found a minute in my workday to see if i could make an appointment for a pulling problem i've perceived for several weeks on when driving on the highway. It was great to see appointments can be booked online, not just generically, but with very descriptive selections that made sure the right service could be planned.- and there was one available today while i'd be working from my hometown. Ed at the desk is very kind and approachable, explained the estimated fee to me, and let me know we should see what work would be done before i made payment, so that the best pricing could be assigned, which was really appreciated! Not long later, Ed advised me the problem had been diagnosed, and it was good news, it was just something I hadn't understood about my vehicle. Gregg the manager also ramg me and kindly offered to show me how to avoid the issue. I got a ride back quickly as i could and Ed and Gregg each gave me very good, practical advice that cleared up the confusion I had - it was such a relief and that's just made me a loyal return customer! I'd confidently recommend anyone to give this team your business! This team is in the customer's corner, cost conscious, knowledgeable, efficient, and willing to educate customers how to yield the best results with a vehicle. Thank you so much Gregg, Ed and team!!

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