Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

272 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


AV
ALEX V.
Kodiak, AK
Toyota Yaris
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018
Called to confirm appointment
Called about recall to my car, then called for a reminder. Was quick and in servicing the car.

JS
Joann S.
Kodiak, AK
Ram Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/08/2018 Category: Service
Joann said that during check out she forgot to ask for a military discount, but when she remembered she was told maybe next time. Other than that it was good service.
This review was collected via phone interview by Customer Research Inc.

CA
Chad A.
Larsen Bay, AK
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2018 Category: Service
Chad said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

MD
Marcus D.
Kodiak, AK
Dodge Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/07/2018 Category: Service
Marcus said the price for the service was too high, so he did not have the work done.
This review was collected via phone interview by Customer Research Inc.

DO
David O.
Kodiak, AK
GMC Sierra 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/04/2018 Category: Service
David said the check engine light is still coming on in his vehicle after he took it in to the business.
This review was collected via phone interview by Customer Research Inc.

AK
Anwari K.
Kodiak, AK
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Anwari said the staff did everything they were supposed to do and she hasn't had any problems with her vehicle.
This review was collected via phone interview by Customer Research Inc.

JD
Jennie D.
Kodiak, AK
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Jennie said the staff was polite and professional.
This review was collected via phone interview by Customer Research Inc.

AB
Anna B.
Kodiak, AK
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Anna said the customer service was very nice and accommodating.
This review was collected via phone interview by Customer Research Inc.

LD
Lauren D.
Kodiak, AK
Jeep Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2018 Category: Service
Lauren said the service the staff provided was fast. They were efficient and nice to work with.
This review was collected via phone interview by Customer Research Inc.

LS
Lewis S.
Kodiak, AK
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Lewis said his vehicle was taken care of in the time the staff told him it would take. They did what he asked for. They also did extra things like check his tire pressure which he did not ask for.
This review was collected via phone interview by Customer Research Inc.

FB
Frankie B.
Kodiak, AK
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Frankie said they are very good. He has gone there since 2010. They're the best in town.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Kodiak, AK
Subaru Crosstrek
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018
Good place
First time visit. Business was clean and well maintained. Employees were friendly and helpful. Work was done in a timely manner. And, it appears I will have a record of work done in an online format, which is really helpful and handy.

RH
Ryan H.
Kodiak, AK
Ram 2500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2018 Category: Service
Ryan said this business did a good job but he was charged for shipping on parts.
This review was collected via phone interview by Customer Research Inc.

JC
Joseph C.
Kodiak, AK
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Joseph said the staff were very good at customer service and keeping him in contact prior to making mechanical changes. They were very good at updating him and they didn't make decisions without him. The prices were fair as well.
This review was collected via phone interview by Customer Research Inc.

JH
Joel H.
Kodiak, AK
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Joel said the business was able to provide quick and effective services.
This review was collected via phone interview by Customer Research Inc.

AB
ARIANA B.
Kodiak, AK
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018
Get your oil changed here!!
This is my 4th oil change here and they are so nice, have the best customer service & most of all Sally Silver always runs like a gem afterwards... That being said, before i started going to Midtown I hadn't had any part of this experience elsewhere in town with our other vehicle

SC
Sam C.
Kodiak, AK
Dodge Durango
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2018 Category: Service
Sam said this business charged him several hundred dollars and was not able to diagnose the problem, but he was able to figure out the problem on is own and fix it for $20. He would however, still recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SS
Shannon S.
Kodiak, AK
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Shannon said that she experienced great customer service. The staff called her when the vehicle was finished along with calling during the process to tell her other things found with the vehicle that would need to be fixed as well.
This review was collected via phone interview by Customer Research Inc.

CH
Cody H.
Kodiak, AK
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2018 Category: Service
Cody said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RA
Rosemary A.
Kodiak, AK
Toyota Highlander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/06/2018 Category: Service
Rosemary said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.