Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

272 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


CT
Cristina T.
Kodiak, AK
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2018 Category: Service
Cristina said the business was very accommodating. After leaving the business, the vehicle began to make a strange noise. The business found the issue and fixed it for free.
This review was collected via phone interview by Customer Research Inc.

MD
Marcelo D.
Kodiak, AK
Subaru Impreza Sedan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/05/2018 Category: Service
Marcelo said he ended up buying his own o2 air fuel ratio sensor because this facility was going to charge $300. He was able to get it at a different facility for $215. He did state he liked the service where the employee was able to take him home and pick him up so we wouldn't have to wait in the office. It was fantastic service.
This review was collected via phone interview by Customer Research Inc.
Aaron W., Owner from Midtown Auto Repair Services responded on 02/12/2018

Mr. Marcelo,

Thankyou for the review of our business, and entrusting us with your Subaru Impreza.  Midtown believes in quality, not only with our labor, but also in the parts we use.  When we purchase parts to install on a vehicle, we know exactly where they come from and offer a warranty if the part ever fails.  We are glad you were happy with our service.  

Aaron Walton
Owner

CW
Carolyn W.
Kodiak, AK
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2018 Category: Service
Carolyn said the service was good.
This review was collected via phone interview by Customer Research Inc.

MR
Michael R.
Kodiak, AK
Lexus LX 470 Luxury SUV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2018 Category: Service
Michael said the service was good.
This review was collected via phone interview by Customer Research Inc.

LR
LUKE and SHANNON R.
Kodiak, AK
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018
Courteous, capable and quick.
I have had my truck serviced twice by Mid-Town Motors. Both experiences were exceptionally good. The employees were courteous, patient in explaining details using an intelligent vocabulary, extremely quick with service and I never was made to feel anything less than welcome. And, to boot, the charges were reasonable.

BW
Barbe W.
Kodiak, AK
Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Barbe said the business is always awesome.
This review was collected via phone interview by Customer Research Inc.

LM
Larry M.
Kodiak, AK
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Larry said the service was quick and the staff checked what wasn't asked initially.
This review was collected via phone interview by Customer Research Inc.

JJ
Jennifer J.
Kodiak, AK
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2018 Category: Service
Jennifer said the customer service was very good, and she was well satisfied.
This review was collected via phone interview by Customer Research Inc.

SW
Stephanie W.
Kodiak, AK
Honda Pilot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/09/2018 Category: Service
Stephanie said the service was great but the staff members were not able to fix her back hatch.
This review was collected via phone interview by Customer Research Inc.

VD
VIC D.
Kodiak, AK
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018
Honest
Midtown could have spent a lot of time and a lot of my money looking for a problem; instead they pointed out that the problem was infrequent and not safety-related and if it happened again I could bring it in for an expensive investigation.
Aaron W., Owner from Midtown Auto Repair Services responded on 01/05/2018

Vic,  thanks for your review and letting us know we are on the right track and doing the right thing.

Aaron Walton
Owner

ER
Ed R.
Kodiak, AK
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018 Category: Service
Ed said the business had treated him well, and was very polite.
This review was collected via phone interview by Customer Research Inc.
Aaron W., Owner from Midtown Auto Repair Services responded on 01/09/2018

Ed,

Thankyou for your positive review, and for allowing us to work on your GMC Sierra.  

Aaron Walton
Owner

WE
Wendy E.
Kodiak, AK
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018 Category: Service
Wendy said she recommends the business for service.
This review was collected via phone interview by Customer Research Inc.
Aaron W., Owner from Midtown Auto Repair Services responded on 01/09/2018

Wendy, thankyou for your review of our service at Midtown Auto and trusting us to work on your Toyota Tacoma.

Aaron Walton
Owner

RA
Ryan A.
Akhiok, AK
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2017 Category: Service
Ryan said the business does a great job and he's very happy with the service.
This review was collected via phone interview by Customer Research Inc.

BB
Bear B.
Kodiak, AK
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2017 Category: Service
Bear said the business has always taken care of his vehicles since he bought them. Chris, Eric and Erin are always great and he always works with them every time he goes in for service.
This review was collected via phone interview by Customer Research Inc.

RE
REY AND CANDY E.
Kodiak, AK
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2017
Awesome
From Chris (mechanic)explaining what he found. To Christopher and Eric at the counter. Midtown is the best auto shop!!! Wish you guys worked on diesels.

RT
Robert And Robin T.
Kodiak, AK
Chevrolet Silverado SS
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/12/2017 Category: Service
Robert said that the business didn't finish all the work on his vehicle. This is the first time this has happened since he has been going there.
This review was collected via phone interview by Customer Research Inc.

CP
Chad P.
Kodiak, AK
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Chad said the employees did what he asked them to do.
This review was collected via phone interview by Customer Research Inc.

DS
Dave S.
Kodiak, AK
Subaru Legacy Sedan (Natl)
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/05/2017 Category: Service
Dave said the service was super quick but the price was high.
This review was collected via phone interview by Customer Research Inc.

CG
Costas G.
Kodiak, AK
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2017 Category: Service
Costas said Eric and Christopher were really good people. They provided excellent service.
This review was collected via phone interview by Customer Research Inc.

DB
Daniel B.
Kodiak, AK
Dodge Charger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/04/2017 Category: Service
Daniel said the service was great and the staff did the job that was expected of them.
This review was collected via phone interview by Customer Research Inc.