Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(324 Reviews)

98% Would Recommend
Latest Review about 1 month ago

Reviews


JJ
Jay J.
Kodiak, AK
Toyota Tacoma
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2020 Category: Service
Jay said he made an appointment and the staff at the business was ready for him. He said they had his vehicle done on time and they called when it was ready. There were no issues and they were friendly as well.

EH
ERIC H.
Kodiak, AK
Nissan JUKE
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/07/2020
Pleased with their Service and commitment!
I once (many moon’s ago..) had a single bad experience which was immediately rectified!
Eric and TJ are terrific service coordinators and always aim to please; be sure to ask questions so no misunderstandings ensue..

DC
Deb C.
Kodiak, AK
Subaru Outback
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2020 Category: Service
Deb said she really likes the staff at this business, sometimes she thinks they are oversubscribed, but it seems that they do their best and she appreciates that.

NF
Nathan F.
Kodiak, AK
Ford Ranger
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2020 Category: Service
Nathan said staff were polite they explained the service, how long it would take and how soon it would be done. After 5 hours that his vehicle was there they called to up-date him when his vehicle would be done. It was quick fast and easy.

FD
Florence D.
Kodiak, AK
Subaru Impreza Sedan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2019 Category: Service
Florence said the staff did a good job, they are friendly and accommodating. She stated that she left her vehicle with the business while she went to Anchorage for medical service and when she got back, her vehicle was fixed.

DH
Dave H.
Chiniak, AK
Ford F-150
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2019 Category: Service
Dave said that he would recommend this business for service.

DB
Dave B.
Kodiak, AK
Honda Civic
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2019 Category: Service
Dave said that Eric and Aaron are terrific people and they stay good to their word.

LV
Laimar V.
Kodiak, AK
Nissan Rogue
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/21/2019 Category: Service
Laimar said the service was good.

DB
DAVE AND SARAH B.
Kodiak, AK
Dodge Pickup
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2019
quick service
Thank you for being so efficient. Great service.

TS
TIM S.
Kodiak, AK
Acura TSX
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2019
Developing a Relationship
As a new arrival to Kodiak, I appreciate the professionalism in evaluating my vehicles performance and developing a maintenance program to reduce future repair surprises.

TK
Tom K.
Kodiak, AK
Subaru Outback
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2019 Category: Service
Tom said the business did a really good job servicing his vehicle.

MK
Mike K.
Kodiak, AK
Ford Escape
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2019 Category: Service
Mike said the employees always do a good job and he enjoys working with them.

Verified Customer
Kodiak, AK
BMW 3 Series
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/29/2019
Customer service
I really like the greetings and how courteous they are. Giving customers ride was very helpful.

TG
Travis G.
Kodiak, AK
Toyota Tundra
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/24/2019 Category: Service
Travis said there was some miscommunication and parts delays that were unexpected. At the beginning he was told it would take an hour but due to parts delay, the overall service took 2 months because he had to be taking the vehicle in several times.
Aaron W., Owner from Midtown Auto Repair Services responded on 10/25/2019

Travis, thankyou for your response to our survey.  Sorry that we did not meet your expectaions.  Living in Kodiak has its challenges, and often when attempting to acquire parts for a vehicle over ten years old, can be hit or miss, especially when we only have 2 part stores in town.  Again, I appoligize we could not meet your expectations.

Aaron Walton
Owner

SS
Scott S.
Kodiak, AK
Subaru Forester
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2019 Category: Service
Scott said he liked the service.