Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

1128 Reviews

ReScore Reviews™ (12)

ReScore
Overall Rating 4.5833333/5Overall Rating 4.5833333/5Overall Rating 4.5833333/5Overall Rating 4.5833333/5rating 4.5833333
Original
Overall Rating 2.1666683/5Overall Rating 2.1666683/5rating 2.1666683rating 2.1666683rating 2.1666683
96% Would Recommend
100% Business Response
Latest Review about 19 hours ago

Reviews


GK
Gary K.
Peoria, IL
2013 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Service you can trust
Staff have always been friendly, helpful and do not push servicing that is not needed. MM Hyundai is the only place I take my car for service. A minor downside is the limited
waiting room/hallway and having to listen to the music selections of the sales staff. That said, I will continue to trust my car to this dealership.
ROBERTA J T., Service and Parts Director from Mike Miller Hyundai responded on 08/17/2019

Thank you for taking the time to complete our service survey.
We appreciate your comments and your business.
Sincerely,
Mike Miller Service Team

PETER D S., Service Manager from Mike Miller Hyundai responded on 08/18/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


JM
Jill M.
Sparland, IL
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
was in and out in no time
My service man was great.
ROBERTA J T., Service and Parts Director from Mike Miller Hyundai responded on 08/17/2019

Thank you for taking the time to complete our service survey.
We appreciate your business and your comments.
Sincerely,
Mike Miller Service Team

PETER D S., Service Manager from Mike Miller Hyundai responded on 08/18/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


Verified Customer
Pekin, IL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019 Category: Service
Service was prompt and complete
Usually get in and out in good time. Also service deptment listens to concerns
PETER D S., Service Manager from Mike Miller Hyundai responded on 08/15/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


DA
Doug A.
Metamora, IL
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2019 Category: Service
top service
The FRIENDLY STAFF! Especially the service manager Pete Schultz
PETER D S., Service Manager from Mike Miller Hyundai responded on 08/14/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


PW
Patrick W.
Peoria, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
All of the employees
Excellent as always.
PETER D S., Service Manager from Mike Miller Hyundai responded on 08/13/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


RS
Richard S.
Peoria, IL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Service
As usual the staff was prepared to provide the service as scheduled. PLEASE ignore the "NO" idicated below. I have big fingers and could not change the No to YES!! Sorry. I have ALWAYS received excellent service
PETER D S., Service Manager from Mike Miller Hyundai responded on 08/13/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


KR
Kathleen R.
Glasford, IL
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2019 Category: Service
Great
Always friendly
PETER D S., Service Manager from Mike Miller Hyundai responded on 08/12/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


CW
Crystal W.
Bronson, MI
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2019 Category: Service
not my local dealer
nice people...did just fine...was from out of town,,,if i lived local would use this dealer...hate hyundai customer service...car is poorly engeneered...was my first and last hyundai...going back to kia
PETER D S., Service Manager from Mike Miller Hyundai responded on 08/12/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


VS
Vicky S.
Cuba, IL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Recall
Knowledgeable and friendly.
PETER D S., Service Manager from Mike Miller Hyundai responded on 08/10/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


NK
Nancy K.
Bartonville, IL
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2019 Category: Service
My Mike Miller experience
In and out in a timely manner and always a very courteous staff who all exhibit job satisfaction and happiness.

Great job, Mike Miller Auto Park
PETER D S., Service Manager from Mike Miller Hyundai responded on 08/09/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


Verified Customer
Bartonville, IL
2003 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2019 Category: Service
Service department
The service person we dealt with his name is Pete was very professional and explained things that they did very well
PETER D S., Service Manager from Mike Miller Hyundai responded on 08/08/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


TC
Timothy C.
Peoria, IL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Best service ever
Everything and everyone was helpful and pleasant
PETER D S., Service Manager from Mike Miller Hyundai responded on 08/07/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai

PETER D S., Service Manager from Mike Miller Hyundai responded on 08/07/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


CA
Caryl A.
Dunlap, IL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Easy
Easy to schedule appointments, everyone is professional and nice to work with.
PETER D S., Service Manager from Mike Miller Hyundai responded on 08/03/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


JQ
Jacob Q.
Springfield, IL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2019 Category: Service
Continued Excellent Service
Although obviously very busy with many customers, this Dealership was able to work me in for important service, in prepration for a lengthy trip. The Service Representative got me checked in quickly, anticipated what I would need to have done, and directed me to the shuttle we would need to use while our vehicle was being serviced. The shuttle driver was friendly, helpful, and prompt in getting us where we needed to go and back to the Dealership. The work was completed quickly, and our vehicle was returned clean and ready to go. Charges were reasonable and fair for the work performed. It’s a real pleasure to have a service operation with professional, courteous, competent people who work together as a team to deliver
top rate service and who seem to value and appreciate their customers.
PETER D S., Service Manager from Mike Miller Hyundai responded on 07/31/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


Verified Customer
Morton, IL
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2019 Category: Service
looking while waiting for oil change
I wanted to look at possible new SUV and was very pleased at the no pressure approach that was taken.
PETER D S., Service Manager from Mike Miller Hyundai responded on 07/31/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


AG
Alan G.
Metamora, IL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2019 Category: Service
Friendly staff.
This was an engine software update, so there is nothing I can see. The work was done in the time estimated and everything seems to be fine.
PETER D S., Service Manager from Mike Miller Hyundai responded on 07/26/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


AP
Alfanso P.
Peoria, IL
2008 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2019 Category: Service
Great service!!!
Service staff is always friendly and willing to assist.
Thank you Pete, Brian, Travis, and everyone else!
PETER D S., Service Manager from Mike Miller Hyundai responded on 07/26/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


TR
Tina R.
Peoria, IL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Excellent service every time
I only buy my cars and have them service from Mike Miller. What an awesome team!
PETER D S., Service Manager from Mike Miller Hyundai responded on 07/24/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


Verified Customer
Peoria, IL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
the people and service
Great Job!
PETER D S., Service Manager from Mike Miller Hyundai responded on 07/24/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai


CW
Cathy W.
Peoria, IL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
Personal and professional service is phenomenal enough said
Your staff
PETER D S., Service Manager from Mike Miller Hyundai responded on 07/22/2019

Thank you for taking the time to complete our service survey.
We appreciate your business.
Sincerely,
Pete Schultz
Service Manager
Mike Miller Hyundai