ReScore Reviews™ (14)

ReScore
Overall Rating 4.9285714/5Overall Rating 4.9285714/5Overall Rating 4.9285714/5Overall Rating 4.9285714/5rating 4.9285714
Original
Overall Rating 1.92857/5rating 1.92857rating 1.92857rating 1.92857rating 1.92857
93% Would Recommend
100% Business Response
Latest Review 2 days ago
Verified Customer on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
Nearby too
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/17/2018 06:22 PM
Kevin G., Hyundai Service Manager at Mirak Hyundai responded on 01/18/2018

Thank you for taking the time to complete the survey, your feedback is very important to us and thank you for servicing your Hyundai Santa Fe at Mirak Hyundai.

Kevin Gilmore
Hyundai Service Manager
(781) 643-8000 x 6883
Christine L. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Scheduled Maintenance "
Professional and personnel
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/14/2018
Service Type: Repair
Review Created: 01/16/2018 02:03 PM
Kevin G., Hyundai Service Manager at Mirak Hyundai responded on 01/16/2018

Thank you for taking the time to complete the survey, your feedback is very important to us and thank you for servicing your Hyundai Sonata at Mirak Hyundai.

Kevin Gilmore
Hyundai Service Manager
(781) 643-8000 x 6883
Jackie C. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mirak Comes Thru Again!"
Every service visit I've ever had at Mirak has been very easy -- in and out.
This last visit was an emergency, not a scheduled visit, and Cliff was great about getting my car in and keeping me posted on what was happening.
It turned out to be something significant, but they had my car ready to go in a day.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 11:45 AM
Kevin G., Hyundai Service Manager at Mirak Hyundai responded on 01/16/2018

Thank you for taking the time to complete the survey, your feedback is very important to us and thank you for servicing your Hyundai Santa Fe at Mirak Hyundai.

Kevin Gilmore
Hyundai Service Manager
(781) 643-8000 x 6883
Verified Customer on 01/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Happy with the Service Department on my last visit."
My only problem was that the last time I went in for 3 recalls and oil change very disappointed with the service and wait and was promised a FREE oil change on my next visit which would have been Saturday January 13th only my oil change Was NOT FREE I paid for it. Don't post this. But it was a good visit and a Fast turnaround.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/14/2018
Service Type: Repair
Review Created: 01/16/2018 11:26 AM
Kevin G., Hyundai Service Manager at Mirak Hyundai responded on 01/16/2018

Thank you for taking the time to complete the survey, your feedback is very important to us and thank you for servicing your Hyundai Sonata at Mirak Hyundai.

Kevin Gilmore
Hyundai Service Manager
(781) 643-8000 x 6883
Jeroen V. on 01/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Very satisfied with small suggestion for improvement"
People at Mirak Service are very nice, service is timely, and we have had good experiences so far. My only suggestion is to improve the system for getting a rental car when the car is expected to be at in service for most of the day. When I had scheduled the appointment I requested a rental car, but when I called a day before the appointment to confirm there was none reserved, and I had to reschedule the appointment. But, it was rescheduled for next day and with rental car, so it worked out.
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 01/14/2018
Service Type: Repair
Review Created: 01/16/2018 11:25 AM
Kevin G., Hyundai Service Manager at Mirak Hyundai responded on 01/16/2018

Thank you for taking the time to complete the survey, your feedback is very important to us and thank you for servicing your Hyundai Sonata at Mirak Hyundai.

Kevin Gilmore
Hyundai Service Manager
(781) 643-8000 x 6883
Hanna P. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Hyundai Service Center"
I've taken my car to a few different Hyundai Service Centers and this one is the best...they are professional and always do a great job!
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/13/2018 06:09 PM
Kevin G., Hyundai Service Manager at Mirak Hyundai responded on 01/14/2018

Thank you for taking the time to complete the survey, your feedback is very important to us and thank you for servicing your Hyundai Tucson at Mirak Hyundai.

Kevin Gilmore
Hyundai Service Manager
(781) 643-8000 x 6883
Marion M. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Many Thanks! "
Though it was difficult to get someone to help when calling in...once I spoke with someone they helped to take care of my vehicle. The problem was attempting to get my vehicle picked up for final tiw back to my residence...but we worked together and it finally arrived to my house. I was unable to drive due to surgery so this was a challenging situation to retrieve my vehicle once fixed. The customer representatives worked hard to help alleviate any problems which arose with towing company.
Vehicle: 2007 Hyundai Tucson
Category: Service
Service Date: 12/30/2017
Service Type: Maintenance
Review Created: 01/12/2018 04:48 AM
Kevin G., Hyundai Service Manager at Mirak Hyundai responded on 01/12/2018

Thank you for taking the time to complete the survey, your feedback is very important to us and thank you for servicing your Hyundai Tucson at Mirak Hyundai.

Kevin Gilmore
Hyundai Service Manager
(781) 643-8000 x 6883
Allison M. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amazing Advisor"
My advisor Cliff was phenomenal!! Service was efficient, communication was excellent, and he was super friendly. He even offered me a rental car when my car had to be kept over the weekend after the bombogenesis. I would highly recommend Mirak Hyundai, especially Cliff.
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/11/2018 11:43 AM
Kevin G., Hyundai Service Manager at Mirak Hyundai responded on 01/11/2018

Thank you for taking the time to complete the survey, your feedback is very important to us and thank you for servicing your Hyundai Veloster at Mirak Hyundai.

Kevin Gilmore
Hyundai Service Manager
(781) 643-8000 x 6883
Verified Customer on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy scheduling and reliable service."
Great service. Courteous staff.
Regular oil change can take longer than you might expect, because they are very busy. However, you are told how long it will take before they start; so, no surprises there.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/11/2018 10:13 AM
Kevin G., Hyundai Service Manager at Mirak Hyundai responded on 01/11/2018

Thank you for taking the time to complete the survey, your feedback is very important to us and thank you for servicing your Hyundai Santa Fe Sort at Mirak Hyundai.

Kevin Gilmore
Hyundai Service Manager
(781) 643-8000 x 6883
Robert M. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The compassion, concern and understanding of my needs and situation."
See YELP review.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/10/2018 06:38 PM
Kevin G., Hyundai Service Manager at Mirak Hyundai responded on 01/11/2018

Thank you for taking the time to complete the survey, your feedback is very important to us and thank you for servicing your Hyundai Sonata at Mirak Hyundai.

Kevin Gilmore
Hyundai Service Manager
(781) 643-8000 x 6883
Richard G. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Greater Dealer. Great Service"
Great Dealer. Great Service. Do the work well. Very friendly.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 12/27/2017
Service Type: Maintenance
Review Created: 01/10/2018 02:56 PM
Kevin G., Hyundai Service Manager at Mirak Hyundai responded on 01/11/2018

Thank you for taking the time to complete the survey, your feedback is very important to us and thank you for servicing your Hyundai Santa Fe at Mirak Hyundai.

Kevin Gilmore
Hyundai Service Manager
(781) 643-8000 x 6883
Craig L. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
It was quick and easy
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/10/2018 12:03 PM
Kevin G., Hyundai Service Manager at Mirak Hyundai responded on 01/10/2018

Thank you for taking the time to complete the survey, your feedback is very important to us and thank you for servicing your Hyundai Sonata at Mirak Hyundai.

Kevin Gilmore
Hyundai Service Manager
(781) 643-8000 x 6883
L. on 01/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent"
great place to buy a car.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 12/30/2017
Service Type: Maintenance
Review Created: 01/09/2018 06:45 AM
Kevin G., Hyundai Service Manager at Mirak Hyundai responded on 01/09/2018

Thank you for taking the time to complete the survey, your feedback is very important to us and thank you for servicing your Hyundai Elantra GT at Mirak Hyundai.

Kevin Gilmore
Hyundai Service Manager
(781) 643-8000 x 6883
Santosh A. on 01/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Short time and great service"
they provide the good service in short time, all employees are helpful and do good job
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/03/2018
Service Type: Repair
Review Created: 01/09/2018 05:54 AM
Kevin G., Hyundai Service Manager at Mirak Hyundai responded on 01/09/2018

Thank you for taking the time to complete the survey, your feedback is very important to us and thank you for servicing your Hyundai Sonata at Mirak Hyundai.

Kevin Gilmore
Hyundai Service Manager
(781) 643-8000 x 6883
Sarah D. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Attentive, efficient service"
Called to schedule appointment, and was served quickly and nicely by staff. I was even done earlier than expected.

FYI: Techs begin work at 8:00 am, which I don't think was said when on phone to schedule appointment, but that's the only nit I have to pick. Wifi and coffee in waiting room too.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 01/03/2018
Service Type: Repair
Review Created: 01/08/2018 06:53 AM
Kevin G., Hyundai Service Manager at Mirak Hyundai responded on 01/08/2018

Thank you for taking the time to complete the survey, your feedback is very important to us and thank you for servicing your Hyundai Santa Fe at Mirak Hyundai.

Kevin Gilmore
Hyundai Service Manager
(781) 643-8000 x 6883
Verified Customer on 01/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Warranty service and checking tire pressure "
Easy to schedule appointments. Service staff are kind, courteous and willing to go the extra mile.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/03/2018
Service Type: Repair
Review Created: 01/06/2018 08:54 AM
Kevin G., Hyundai Service Manager at Mirak Hyundai responded on 01/06/2018

Thank you for taking the time to complete the survey, your feedback is very important to us and thank you for servicing your Hyundai Sonata at Mirak Hyundai.

Kevin Gilmore
Hyundai Service Manager
(781) 643-8000 x 6883
Lester E. on 01/06/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Double charged for service?"
Brought car in for steering problem. Car pulling to the right after 75K service appointment 3 weeks prior. Told that problem was caused by rotated tires done during that service. So why was I charged for rotating tires back to the original position? Otherwise happy with the prompt and accurate correction of the issue.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/19/2017
Service Type: Maintenance
Review Created: 01/06/2018 05:11 AM
Kevin G., Hyundai Service Manager at Mirak Hyundai responded on 01/06/2018

Thank you for taking the time to complete the survey, your feedback is very important to us and thank you for servicing your Hyundai Sonata at Mirak Hyundai.

Kevin Gilmore
Hyundai Service Manager
(781) 643-8000 x 6883
Chris T. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy Peasy"
Fast and friendly service. Always a breeze.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 12/30/2017
Service Type: Maintenance
Review Created: 01/05/2018 05:35 PM
Kevin G., Hyundai Service Manager at Mirak Hyundai responded on 01/06/2018

Thank you for taking the time to complete the survey, your feedback is very important to us and thank you for servicing your Hyundai Santa Fe at Mirak Hyundai.

Kevin Gilmore
Hyundai Service Manager
(781) 643-8000 x 6883
William S. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service, Great people"
I have always been treated with the upmost respect and courtesy by all the staff at Mirak.. and my car has been taken care of just as well!
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/05/2018 04:16 PM
Kevin G., Hyundai Service Manager at Mirak Hyundai responded on 01/06/2018

Thank you for taking the time to complete the survey, your feedback is very important to us and thank you for servicing your Hyundai Tucson at Mirak Hyundai.

Kevin Gilmore
Hyundai Service Manager
(781) 643-8000 x 6883
Charlene B. on 01/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mirak"
I always feel that the work done at Mirak is well done. I may pay more but that’s ok
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 01/02/2018
Service Type: Maintenance
Review Created: 01/04/2018 07:11 PM
Kevin G., Hyundai Service Manager at Mirak Hyundai responded on 01/05/2018

Thank you for taking the time to complete the survey, your feedback is very important to us and thank you for servicing your Hyundai Sonata at Mirak Hyundai.

Kevin Gilmore
Hyundai Service Manager
(781) 643-8000 x 6883
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