ReScore Reviews™ (11)

ReScore
Overall Rating 4.9090909/5Overall Rating 4.9090909/5Overall Rating 4.9090909/5Overall Rating 4.9090909/5rating 4.9090909
Original
Overall Rating 1.81818/5rating 1.81818rating 1.81818rating 1.81818rating 1.81818
93% Would Recommend
100% Business Response
Latest Review about 9 hours ago
Verified Customer on 10/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and quick service."
Good, quick service. Very friendly staff.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/18/2017
Service Type: Repair
Review Created: 10/23/2017 06:55 AM
Kevin G., Hyundai Service Manager at Mirak Hyundai responded on 10/23/2017

Thank you for taking the time to complete the survey, your feedback is very important to us and thank you for servicing your Hyundai Sonata at Mirak Hyundai

Kevin Gilmore
Hyundai Service Manager
(781) 643-8000 x 6883
Verified Customer on 10/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People nice, great location great shop"
People are nice but I believe since I indicated a problem with the vehicle further evaluation was needed. The oil change was good. But I am experiencing ?engine defect.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/18/2017
Service Type: Repair
Review Created: 10/22/2017 05:48 PM
Kevin G., Hyundai Service Manager at Mirak Hyundai responded on 10/22/2017

Thank you for taking the time to complete the survey, your feedback is very important to us and thank you for servicing your Hyundai Tucson at Mirak Hyundai

Kevin Gilmore
Hyundai Service Manager
(781) 643-8000 x 6883
THOMAS B. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They treat the customer with respect"
My only negative point is the small senior citizen discount of only 5%. Mirak should offer at least 10% or more.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/18/2017
Service Type: Maintenance
Review Created: 10/21/2017 10:39 AM
Kevin G., Hyundai Service Manager at Mirak Hyundai responded on 10/21/2017

After reviewing your feedback we at Mirak Automotive have changed our Senior citizen Discount, Our discount is now 10% off. Thank you for taking the time to complete the survey, your feedback is very important to us and thank you for servicing your Hyundai Elantra at Mirak Hyundai

Kevin Gilmore
Hyundai Service Manager
(781) 643-8000 x 6883
Eric S. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast"
Repair was done fast and efficiently. Very pleased.
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 10/18/2017
Service Type: Repair
Review Created: 10/21/2017 10:13 AM
Kevin G., Hyundai Service Manager at Mirak Hyundai responded on 10/21/2017

Thank you for taking the time to complete the survey, your feedback is very important to us and thank you for servicing your Hyundai Sonata at Mirak Hyundai

Kevin Gilmore
Hyundai Service Manager
(781) 643-8000 x 6883
Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service "
It would be nice if Mirak Hyundai could drive the client to the Enterprise Rent a car instead of having to wait for ER to come and pick me up when a rental car is provided by my Insurance company
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/19/2017 06:37 PM
Kevin G., Hyundai Service Manager at Mirak Hyundai responded on 10/20/2017

Thank you for taking the time to complete the survey, your feedback is very important to us and thank you for servicing your Hyundai Sonata at Mirak Hyundai

Kevin Gilmore
Hyundai Service Manager
(781) 643-8000 x 6883
Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent!"
Excellent as always. You make it very easy to keep up with the maintenance. Thank you!
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/19/2017 11:00 AM
Kevin G., Hyundai Service Manager at Mirak Hyundai responded on 10/20/2017

Thank you for taking the time to complete the survey, your feedback is very important to us and thank you for servicing your Hyundai Veloster at Mirak Hyundai

Kevin Gilmore
Hyundai Service Manager
(781) 643-8000 x 6883
Judith B. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Go to Moral for service"
Fast, friendly service
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/18/2017 06:20 PM
Kevin G., Hyundai Service Manager at Mirak Hyundai responded on 10/20/2017

Thank you for taking the time to complete the survey, your feedback is very important to us and thank you for servicing your Hyundai Elantra at Mirak Hyundai

Kevin Gilmore
Hyundai Service Manager
(781) 643-8000 x 6883
Adrine B. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good work"
Very good
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/18/2017 06:13 PM
Kevin G., Hyundai Service Manager at Mirak Hyundai responded on 10/18/2017

Thank you for taking the time to complete the survey, your feedback is very important to us and thank you for servicing your Hyundai Elantra  at Mirak Hyundai

Kevin Gilmore
Hyundai Service Manager
(781) 643-8000 x 6883
MARK C. on 10/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"If you are looking for luxury car service on a luxury car forget it."
Needs to do better.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 02:45 PM
Kevin G., Hyundai Service Manager at Mirak Hyundai responded on 10/17/2017

Thank you for taking the time to complete the survey, your feedback is very important to us and thank you for servicing your Hyundai Genesis at Mirak Hyundai

Kevin Gilmore
Hyundai Service Manager
(781) 643-8000 x 6883
Mary H. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service as always"
Service performed as expected
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 11:08 AM
Kevin G., Hyundai Service Manager at Mirak Hyundai responded on 10/17/2017

Thank you for taking the time to complete the survey, your feedback is very important to us and thank you for servicing your Hyundai Santa Fe at Mirak Hyundai

Kevin Gilmore
Hyundai Service Manager
(781) 643-8000 x 6883
Charlene M. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly prompt service"
Informative and service personnel listened and accommodated my schedule into the service window.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/16/2017 10:43 AM
Kevin G., Hyundai Service Manager at Mirak Hyundai responded on 10/16/2017

Thank you for taking the time to complete the survey, your feedback is very important to us and thank you for servicing your Hyundai Sonata at Mirak Hyundai

Kevin Gilmore
Hyundai Service Manager
(781) 643-8000 x 6883
Verified Customer on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent staff"
Very knowlegeable
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/15/2017 10:59 AM
Kevin G., Hyundai Service Manager at Mirak Hyundai responded on 10/15/2017

Thank you for taking the time to complete the survey, your feedback is very important to us and thank you for servicing your Accent at Mirak Hyundai

Kevin Gilmore
Hyundai Service Manager
(781) 643-8000 x 6883
Verified Customer on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"affordable and quick service "
The staff were incredibly friendly from start to finish even though they were busy and had many customers to serve. There was an offer on a service package which made it so affordable. Servicing took about an hour when most places would take one and a half or two hours to complete. One thing that could be improved is maybe having a more spacious waiting room, it felt pretty cram in there and only fits 8-10 ppl comfortably.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/15/2017 05:50 AM
Kevin G., Hyundai Service Manager at Mirak Hyundai responded on 10/15/2017

Thank you for taking the time to complete the survey, your feedback on our waiting room is very important to us and we will be looking into this. Thank you for servicing your Accent at Mirak Hyundai

Kevin Gilmore
Hyundai Service Manager
(781) 643-8000 x 6883
Verified Customer on 10/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"No complaints"
Fast service and on time
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/13/2017 05:42 PM
Kevin G., Hyundai Service Manager at Mirak Hyundai responded on 10/13/2017

Thank you for taking the time to complete the survey, your feedback is very important to us and thank you for servicing your Santa Fe at Mirak Hyundai

Kevin Gilmore
Hyundai Service Manager
(781) 643-8000 x 6883
Verified Customer on 10/13/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Efficient"
The people at the service station were nice and they got my car serviced in the exact time they said it would be done
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/13/2017 10:01 AM
Kevin G., Hyundai Service Manager at Mirak Hyundai responded on 10/13/2017

Thank you for taking the time to complete the survey, your feedback is very important to us and thank you for servicing your Santa Fe at Mirak Hyundai

Kevin Gilmore
Hyundai Service Manager
(781) 643-8000 x 6883
Verified Customer on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"no title"
great service
Vehicle: 2007 Hyundai Entourage
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/12/2017 01:56 PM
Kevin G., Hyundai Service Manager at Mirak Hyundai responded on 10/12/2017

Thank you for taking the time to complete the survey, your feedback is very important to us and thank you for servicing your Entourage at Mirak Hyundai, hopefully we will see a new Mini van from Hyundai.

Kevin Gilmore
Hyundai Service Manager
(781) 643-8000 x 6883
Richard G. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"courtesy matters"
The service required was minor , but the service rep was courteous and attentive and my car was ready when promised.
Vehicle: 2004 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/11/2017 12:34 PM
Kevin G., Hyundai Service Manager at Mirak Hyundai responded on 10/11/2017

Thank you for taking the time to complete the survey, your feedback is very important to us and thank you for servicing your vehicle at Mirak Hyundai

Kevin Gilmore
Hyundai Service Manager
(781) 643-8000 x 6883
James J. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient and dependable"
My needs were recognized and dealt with ion a timely and effective manner
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/10/2017 05:01 PM
Kevin G., Hyundai Service Manager at Mirak Hyundai responded on 10/11/2017

Thank you for taking the time to complete the survey, your feedback is very important to us and thank you for servicing your vehicle at Mirak Hyundai

Kevin Gilmore
Hyundai Service Manager
(781) 643-8000 x 6883
William S. on 10/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change and recall done"
Went well this time
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/30/2017
Service Type: Repair
Review Created: 10/10/2017 01:57 PM
Kevin G., Hyundai Service Manager at Mirak Hyundai responded on 10/10/2017

Thank you for taking the time to complete the survey, your feedback is very important to us and thank you for servicing your vehicle at Mirak Hyundai

Kevin Gilmore
Hyundai Service Manager
(781) 643-8000 x 6883
Edward K. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My 15,000 mile checkup for 2014 Sante Fe."
The staff at Mirak explains the work before and after the service. The staff talks to you, not at you!! This is appreciated.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/10/2017 01:17 PM
Kevin G., Hyundai Service Manager at Mirak Hyundai responded on 10/10/2017

Thank you for taking the time to complete the survey, your feedback is very important to us and thank you for servicing your vehicle at Mirak Hyundai

Kevin Gilmore
Hyundai Service Manager
(781) 643-8000 x 6883
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