Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65
4.7

( 2128 Reviews )

ReScore Reviews™ (50)

ReScore
Overall Rating 4.5199968/5Overall Rating 4.5199968/5Overall Rating 4.5199968/5Overall Rating 4.5199968/5rating 4.5199968
Original
Overall Rating 2.08/5Overall Rating 2.08/5rating 2.08rating 2.08rating 2.08
93% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


Verified Customer
Winchester, MA
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Very friendly and efficient service
This was my first time using the Mirak Hyundai service center. It was a very good experience. I didn’t have to wait at all and pulled my car right inside within seconds of arriving. Nick greeted me when I pulled in and was very friendly and helpful.
JOHN G A., Service Director from Mirak Hyundai responded on 11/15/2019

Thank you very much for the 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director
Mirak Hyundai
781-643-6883

JG
Justin G.
Waltham, MA
2012 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/14/2019 Category: Service
High prices, excessive service
Had my car serviced here after it failed inspection at another auto service center and Mirak failed more items than the original service center. Pricing for repairing the failed items were inflated. Gas gauge acting eradically after service and was told that was normal.
JOHN G A., Service Director from Mirak Hyundai responded on 11/16/2019

Justin, I would very much like to speak with you regarding your last service visit. What is the best way to reach you?

John Aldinger
Service Director
Mirak Hyundai
781-643-6883

JE
Judy E.
Somerville, MA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Very first oil change and complete multi-point inspection
The Customer Service Rep was friendly and thorough with his explanation of the servicing procedure.
The mechanics did an excellent service job at no charge. I am totally satisfied, and will definitely return to have my Hyundai Elantra serviced again.
JOHN G A., Service Director from Mirak Hyundai responded on 11/12/2019

Judy, Thank you very much for the 5 Star review. We look foreward to seeing you again!

John Aldinger
Service Director
Mirak Hyundai
781-643-6883

JG
Jean G.
Belmont, MA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Oil change
Mike was great
JOHN G A., Service Director from Mirak Hyundai responded on 11/06/2019

Jean, Thank you very much for the 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director
Mirak Hyundai
781-643-6883

Verified Customer
Brookline, MA
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019 Category: Service
20k maintenance
Very quick, let me use expired coupon. Very happy with the car.
JOHN G A., Service Director from Mirak Hyundai responded on 11/02/2019

Thank you very much for the 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director
Mirak Hyundai
781-643-6883

GK
George K.
Cambridge, MA
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Service
Great service
As always, the service was first-rate. The staff member who took care of my car was very friendly and efficient. I didn't have to wait long. I am very satisfied with the whole experience.
JOHN G A., Service Director from Mirak Hyundai responded on 11/02/2019

George, Thank you very much for the 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director
Mirak Hyundai
781-643-6883

Verified Customer
Arlington, MA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019 Category: Service
Very Good Service
The rear bumper was perfectly repainted.
JOHN G A., Service Director from Mirak Hyundai responded on 11/02/2019

Thank you very much for the 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director
Mirak Hyundai
781-643-6883

Verified Customer
Arlington, MA
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
Mr Jim Bina
Courteous, efficient service
JOHN G A., Service Director from Mirak Hyundai responded on 10/31/2019

Thank you very much for taking the time to fill in the survey. We appreciate the 5 Star review & look forward to seeing you again!

John Aldinger
Service Director
Mirak Hyundai
781-643-6883

Verified Customer
Arlington, MA
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019 Category: Service
good service efficient and friendly
Punctual, my car received all it's services at Mirak and it drives great....2013 Hyundai Elantra. If I continue driving it with this service I can do this for a long time.
JOHN G A., Service Director from Mirak Hyundai responded on 10/31/2019

Thank you very much for the 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director
Mirak Hyundai
781-643-6883

WL
Walter L.
Arlington, MA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
Highly organized i efficie. Uuunt. Affable service staff. Professional and technically competent service.
Ser above
JOHN G A., Service Director from Mirak Hyundai responded on 10/30/2019

Walter, Thank you very much for the 5 Star  review. We look forward to seeing you again!

John Aldinger
Service Director
Mirak Hyundai
781-643-6883

EA
Eileen A.
Waltham, MA
2012 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2019 Category: Service
My Service
Service was excellent as always - Nick called and told me of what to expect and called back with price and what was covered by warranty and called when it was ready - Excellent communication and service - Great Experience. Friendly, Kind, Helpful.
JOHN G A., Service Director from Mirak Hyundai responded on 10/26/2019

Eilee, Thank you very much for the 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director
Mirak Hyundai
781-643-6883

Verified Customer
Chelsea, MA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Service
Great costumer service. Service done fast
JOHN G A., Service Director from Mirak Hyundai responded on 10/26/2019

Thank you very much for taking the time to fill in the survey. We appreciate the 5 Star review & look forward to seeing you again!

John Aldinger
Service Director
Mirak Hyundai
781-643-6883

KM
Karen M.
Watertown, MA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
recommendations
Gave me suggestions with respect to my 30,000 mile service tune-up. He stated that I could wait I was at 30,000 miles since I am not quite there.
JOHN G A., Service Director from Mirak Hyundai responded on 10/24/2019

Karen, Thank you very much for the 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director
Mirak Hyundai
781-643-6883

MG
Michael G.
Everett, MA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
Great Service
I would recommend Mirak repair to anyone without a doubt! Very professional and reliable.. The best customer service and reasonable prices.
JOHN G A., Service Director from Mirak Hyundai responded on 10/24/2019

Michael, Thank you very much for the 5 Star Review. We look forward to seeing you again!

John Aldinger
Service Director
Mirak Hyundai
781-643-6883

Verified Customer
Stoneham, MA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019 Category: Service
Review
Good
JOHN G A., Service Director from Mirak Hyundai responded on 10/23/2019

Thank you very much for taking the time to fill in the survey. We appreciate the 5 Star Review & look forward to seeing you again!

John Aldinger
Service Director
Mirak Hyundai
781-643-6883

Verified Customer
Arlington, MA
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019 Category: Service
Car tuneup
Every step of the process was excellent
JOHN G A., Service Director from Mirak Hyundai responded on 10/23/2019

Thank you very much for taking the time to fill in the survey. We appreciate the 5 Star Review & look forward to seeing you again!

John Aldinger
Service Director
Mirak Hyundai
781-643-6883

Verified Customer
Belmont, MA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019 Category: Service
Great customer service!
Excellent Service!
JOHN G A., Service Director from Mirak Hyundai responded on 10/22/2019

Thank you very much for the 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director
Mirak Hyundai
781-643-6883

KF
Kelly F.
Charlestown, MA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Talented and friendly team
Helpful and kind, both with car care and interaction. Thank you!
JOHN G A., Service Director from Mirak Hyundai responded on 10/19/2019

Kelly, Thank you very much for the 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director
Mirak Hyundai
781-643-6883

TG
Thomas G.
Stoneham, MA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Excellent Service
Not only will I return for service for my vehicle, but if I am still living in the area, I will buy my next vehicle from them.
JOHN G A., Service Director from Mirak Hyundai responded on 10/15/2019

Thomas, Thank you very much for the 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director
Mirak Hyundai
781-643-6883

Verified Customer
Arlington, MA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
oil change
Dropped in without an appointment (impossible to get one for Saturday unless a week+ in advance) for an oil change. Mike gave me a good estimate what the wait time was, I had errands to run so big deal. When I asked about other services, he gave me good advice and recommendations. He called me to confirm when my car will be ready.
JOHN G A., Service Director from Mirak Hyundai responded on 10/15/2019

Thank you very much for taking the time to fill in the survey. We appreciate the 5 Star review & look forward to seeing you again!

John Aldinger
Service Director
Mirak Hyundai
781-643-6883