Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

2029 Reviews

ReScore Reviews™ (46)

ReScore
Overall Rating 4.4782583/5Overall Rating 4.4782583/5Overall Rating 4.4782583/5Overall Rating 4.4782583/5rating 4.4782583
Original
Overall Rating 2.06522/5Overall Rating 2.06522/5rating 2.06522rating 2.06522rating 2.06522
92% Would Recommend
100% Business Response
Latest Review about 9 hours ago

Reviews


AW
Ahkeen W.
Syracuse, NY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2019 Category: Service
Great Customer service
Great customer service from Nick. He was extremely helpful in the process and supportive. Knowledgeable in all aspects of the process.
JOHN G A. from Mirak Hyundai responded on 07/20/2019

Ankeen, Thank you very much for your 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

GK
George K.
Cambridge, MA
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Excellent service
The staff was friendly. I didn't have to wait long. Efficient service!
JOHN G A. from Mirak Hyundai responded on 07/19/2019

George, Thank you very much for your 5 Star rating. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

AS
Amy S.
Watertown, MA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Great service!
Mirak offers knowledgeable and efficient service for your Hyundai, and the location is very convenient.
JOHN G A. from Mirak Hyundai responded on 07/18/2019

Amy, Thank you very much for your 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

JA
Joan A.
Watertown, MA
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Mural Hyundai Service
Excellent service appointment.
JOHN G A. from Mirak Hyundai responded on 07/18/2019

Joan, Thank you very much for your 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

GR
Gerald R.
Watertown, MA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Service
Friendly, efficient,and fast service.
JOHN G A. from Mirak Hyundai responded on 07/17/2019

Gerald, Thank you very much for your 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

CG
Christine G.
Rio Verde, AZ
2018 Hyundai Tucson
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/17/2019 Category: Service
just ok
Plenty of parking in the city
JOHN G A. from Mirak Hyundai responded on 07/18/2019

Christine, Thank you very much for your feedback. I would like to discuss your visit with us. What is the best way to reach you?

John Aldinger
Service Director 
Mirak Hyundai

JB
James B.
Arlington, MA
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Jim
Great service
JOHN G A. from Mirak Hyundai responded on 07/17/2019

Jim, Thank you very much for your 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

AZ
Amy Z.
Woburn, MA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
They are always there to help and I always leave happy
They are great at Mirak. I never have a complaint when I go there. Service is good and they get back to you very quickly.
JOHN G A. from Mirak Hyundai responded on 07/17/2019

Amy, Thank you very much for your 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

SP
Steven P.
Watertown, MA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Great Service
I always great service from Mirak Hyundai
JOHN G A. from Mirak Hyundai responded on 07/17/2019

Steven, Thank you very much for your 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

LC
Larry C.
Belmont, MA
2016 Hyundai Santa Fe
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/16/2019 Category: Service
An "appointment" should mean something
The folks I dealt with seemed to be decent and respectful people. The service left a lot to be desired.
JOHN G A. from Mirak Hyundai responded on 07/18/2019

Larry, I would very much like to discuss your last service visit. What is the best way to reach you?

John Aldinger
Service Director 
Mirak Hyundai

Verified Customer
Newton, MA
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Friendly and helpful
I came in for a maintenance check on a busy Saturday morning and they took care of me much quicker than expected.
JOHN G A. from Mirak Hyundai responded on 07/16/2019

Thank you very much for your 5 Star rating. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

AW
Amandalee W.
Revere, MA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Friendly staff
Everyone was very nice and accommodating from when I called to schedule my car service, to when I arrived and left.
JOHN G A. from Mirak Hyundai responded on 07/16/2019

Amandalee, Thank you very much for your 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

SB
Steven B.
Belmont, MA
2018 Hyundai Ioniq Plugin Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
feedback
excellent and friendly service
JOHN G A. from Mirak Hyundai responded on 07/16/2019

Steven, Thank you very much for your 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

Verified Customer
Arlington, MA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
BACK WORDS WITH ACTION
COST AND TIME EXACTLY MATCHED ESTIMATE.
JOHN G A. from Mirak Hyundai responded on 07/15/2019

Thank you very much for your 5 Star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

EK
Edward K.
Arlington, MA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Very clean. Promptly waited on for service. Very good communication.
Worked with Nick, who was very helpful.
JOHN G A. from Mirak Hyundai responded on 07/11/2019

Thank you very much for your 5 star review. We look forward to seeing you again!

John Aldinger
Service Director 
Mirak Hyundai

Verified Customer
Lexington, MA
2012 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
responsive and pleasant
excellent
Dan B. from Mirak Hyundai responded on 07/11/2019

Thank you for servicing with us, and thank you for your 5 star review!


Verified Customer
Medford, MA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
friendly, fast,
I like the fact that they place paper on my seat and on the floor,but, it would be nice that it was removed and not left up to me to discard it.
Dan B. from Mirak Hyundai responded on 07/11/2019

Thank you for servicing with us, and thank you for your 5 star review!


CM
Chandra M.
Somerville, MA
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2019 Category: Service
It was great
The place is nice and everyone is very helpful
Dan B. from Mirak Hyundai responded on 07/08/2019

Thank you for servicing with us, and thank you for your 5 star review!


Verified Customer
Boston, MA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2019 Category: Service
They did it again!
The "they did it again" is a "great job"
Dan B. from Mirak Hyundai responded on 07/08/2019

Thank you for servicing with us, and thank you for your 5 star review!


Verified Customer
Bedford, MA
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2019 Category: Service
Quick and Efficient Service
The service tech said the oil change and tire rotation would take an hour and a half and he was absolutely correct. Mirak is in downtown Arlington, close to restaurants so I could grab a quick bite to eat.
Dan B. from Mirak Hyundai responded on 07/06/2019

Thank you for servicing with us, and thank you for your 5 star review!