Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73
4.7

(211 Reviews)

95% Would Recommend
Latest Review 2 months ago

Reviews


MR
Mary R.
Sterling Heights, MI
Pontiac Grand Am
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/01/2017 Category: Service
Mary said this business is convenient for her. She can get in and out quickly.
This review was collected via phone interview by Customer Research Inc.

MT
MARY T.
Clinton Township, MI
Pontiac Grand Prix
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/24/2017
Good job!
Great customer service, honest, and time efficient.

MG
Mike G.
New Baltimore, MI
Pontiac Montana
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2016 Category: Service
Mike said this business always does a good job. His wife took her vehicle and they told her they would take 45 minutes to fix. It took them 3 hours but he understands that happens. He is satisfied with the outcome. They did a great job.
This review was collected via phone interview by Customer Research Inc.

AE
Ann E.
Michigan
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/15/2016 Category: Service
Ann said she hasn't had any problems with the service, except they are not very timely.
This review was collected via phone interview by Customer Research Inc.

SR
Steve R.
Michigan
Toyota Camry Solara
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/04/2016 Category: Service
Steve said they did what they were suppose to do, and he was happy.
This review was collected via phone interview by Customer Research Inc.

SG
SHERI G.
Macomb, MI
Chrysler Town & Country
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/10/2016
Great Customer service
I am very happy with the service I received at Mr.Muffler

CC
Cristian C.
Clinton Township, MI
Chrysler Pacifica
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2016 Category: Service
Cristian said they did a pretty good job, but the prices are too high.
This review was collected via phone interview by Customer Research Inc.

LM
Larry M.
Macomb, MI
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/10/2016 Category: Service
Larry said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

PL
Paul L.
Macomb, MI
Plymouth Sundance
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2016 Category: Service
Paul said his vehicle drives a lot better because this business did quality work.
This review was collected via phone interview by Customer Research Inc.

ES
Edward S.
Clinton Township, MI
Lincoln Town Car
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2016 Category: Service
Edward said the service was very good and is very satisfied.
This review was collected via phone interview by Customer Research Inc.

AC
Arthur C.
Macomb, MI
Infiniti M35
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/02/2016 Category: Service
Arthur said the business got the job done and displayed good quality work.
This review was collected via phone interview by Customer Research Inc.

DW
Devin W.
Macomb, MI
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2016 Category: Service
Devin said he always goes to this business. He was given a quote, but the price of the service changed. They had given him the quote for the wrong part.
This review was collected via phone interview by Customer Research Inc.

BP
Brian P.
Macomb, MI
Pontiac Grand Prix
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2016 Category: Service
Brian said this business is conveniently located.
This review was collected via phone interview by Customer Research Inc.

RC
RONALD C.
Clinton Township, MI
Nissan Pathfinder
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/30/2016
This place gets the job.
Great customer service and easy to talk to.

MJ
MIKE J.
Macomb, MI
Chevrolet Colorado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/30/2016
07 Colorado
One thing I think your business should do is give your customers options about parts that need to be replaced. I came back to ask questions about a problem with Vapor Canister Vent Solenoid. Check with your mechanic to find out the rest. I'm not typing to much detail.

CM
Chris M.
Clinton Township, MI
Acura MDX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/09/2016 Category: Service
Chris said his experience was good.
This review was collected via phone interview by Customer Research Inc.

KP
Keith P.
Clinton Township, MI
Buick Lucerne
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/08/2016 Category: Service
Keith said this business was less than the best but better than average.
This review was collected via phone interview by Customer Research Inc.

RB
ROBERT B.
Clinton Township, MI
Toyota Prius
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/03/2016
Work done on time.
Very honest and friendly.

RD
RON D.
Utica, MI
Chevrolet Cavalier
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2015
Good Atmosphere. Discount Tire gave me referral card, so I was able to get a wheel alignment for $40 instead of $60.
Fast service

GA
GUY A.
Utica, MI
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/19/2015
Customer response time
My Recent visit to Mr. Muffler turned out to be a great experience, especially, with the quick turn around time for the wheel alignment procedure. I had replaced a couple of suspension parts and needed an all wheel alignment, the technicians got on it as soon as they could. Having a few cars ahead of me, the wait wasn't long. The mechanic even told me that I hadn't tightened down the ball joint all the way and showed me on the car. I was also allowed to watch the mechanic do the alignment, which I had never seen done before. GA Utica Mi

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