Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71
4.7

( 1778 Reviews )

ReScore Reviews™ (2)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review about 1 month ago

Reviews


JB
JEROME L B.
FORD EXPEDITION EL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2014 Category: Sales
best buying experience
This has been our best buying experience

MM
MICHAEL M.
DAIMLER DODGE AVENGER
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2014 Category: Service
great people great service
Very though and informative. Matt was great to work with. Customer service was excellent.

CL
CHRIS L.
AUDI A6 3.2 SEDAN QUATTRO
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2014 Category: Sales
Great experience
Pete & Chad were Great! So nice & knowledgeable. A Great experience!

BS
BRAD S.
Olympia, WA
FORD F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2014 Category: Service
Great service and very speedy!
I would highly recommend that service center and have told many friends about it already.

MR
MARIO R.
Lacey, WA
FORD F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2014 Category: Service
excellent service
always a pleasure in my vehicles being serviced at ALL STAR FORD. courteous, polite and knowledgeable staff.

FR
FRANKLIN R.
Puyallup, WA
FORD CMAX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2014 Category: Service
GREAT sERVICE!
I always get great service at All Star Ford

JC
JOHNIE C.
Rainier, WA
FORD ESCAPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2014 Category: Service
Prompt courteous service.
The service staff were very courteous and succeeded in making a recall experience just a lot better than OK.

MA
MAUREEN L A.
Yelm, WA
FORD EXPLORER
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2014 Category: Service
The people working there are always considerate and great listeners. A well-oiled team!
Great work by the Lube Team. In and out quickly yet you know they're doing top-notch work. Kudos and many thanks to Dannielle Hobbs! You're always on top of things and always so positive and patient. Thank you!

MP
MARVIN P.
ANDERSON ISLAND, WA
MERCURY SABLE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2014 Category: Service
They Care
Always take the best care of my cars and my family.

KL
KAREN L.
Olympia, WA
KIA SOUL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2014 Category: Sales
My nephew works there
Good fast service. I will be getting my tires there

NT
NORM T.
Olympia, WA
FORD F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2014 Category: Service
We like Frank in the service department.
We Got after market mirrors installed. Took several tries at the dealer because nobody knew they weren't compatible with our truck. But Frank got the job done and we were charged a few hundred more than we originally were told but I know Ford had to "eat" a lot of the labor costs. So we were a little disappointed with the price but overall we are happy with our mirrors!

MM
MARTA L M.
Glenoma, WA
FORD ESCAPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2014 Category: Service
comfortable
Felt like a personal deal. Loved the feeling of hanging out in a living room making a deal. I am female and went in with my daughter and in the past doing that felt like I was not being delt with
fairly but here I did! They were.very respectful and fun we had a good time.

MM
MICHAEL M.
Olympia, WA
FORD RANGER
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2014 Category: Service
new person useing your dealership
thank you for the good service and the ride back and forth in your shuttle car. and thank you for the wash job

FP
FREDERICK J D P.
Olympia, WA
FORD F-250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2014 Category: Service
nice employees
great in service

CB
CAROL B.
Olympia, WA
FORD ESCAPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2014 Category: Service
they are friendly
they do a good job

PL
PAUL L.
Lacey, WA
HONDA ODYSSEY
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2014 Category: Service
Bodywork
Work was promised on a used vehicle...it took three tries to get it right, but it was the outside body shop that messed up, not all star ford. They kept their word.

EJ
ERWIN DANIEL J.
Centralia, WA
FORD MUSTANG
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2014 Category: Sales
Service and attention to detail by the Fleet Manager.
I would recommend All Star. Have not dealt with other members except the Fleet Manager and the finanace. Made buying a new car fun.

CC
CHARLIE C.
Olympia, WA
DAIMLER DODGE RAM 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2014 Category: Sales
Customer Servive...
Matt Phillips was absolutely amazing, extremely professional and kind!!! Made our experience worth it.... He deserves a raise!

JB
JERRY F B.
Spanaway, WA
FORD F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2014 Category: Sales
2014 F-150
Very pleasant to work with, salesman wasn't pushy. Everyone were, very polite and helpful.

JC
JOHN S C.
Lacey, WA
FORD FUSION
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2014 Category: Sales
Good experience
Sales staff was friendly, honest and upfront, was a comfortable experience. Did not feel pressure to buy... Financing took too long.