Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(1,717 Reviews)

ReScore Reviews™ (48)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
96% Would Recommend
100% Business Response
Latest Review about 10 hours ago

Reviews


DB
David B.
Logan, UT
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2020 Category: Service
No cimment.
No comment.

Verified Customer
Hyrum, UT
2020 Hyundai Palisade
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/21/2020 Category: Service
i
i

MK
Michael K.
Hyde Park, UT
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2020 Category: Service
Excellent service.
Matt and Jon were very helpful and efficient in taking care of a recently needed repair. They explained everything in an understandable manner before beginning the repair.
LEIGH C. from Murdock Hyundai of Logan responded on 01/22/2020

Michael, 

We appreciate you as our loyal customer and we appreciate the feedback you've given us. We strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We look forward to seeing you at your next appointment. 


WN
William N.
Logan, UT
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2020 Category: Service
Nice building
The personal is friendly
LEIGH C. from Murdock Hyundai of Logan responded on 01/20/2020

William, 

We appreciate you as our loyal customer and we appreciate you as our loyal customer. We continuously strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We look forward to seeing you at your next appointment. 


CB
Cheri B.
Nibley, UT
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2020 Category: Service
Car service
Did not stamp our oil change card last 2 times
LEIGH C. from Murdock Hyundai of Logan responded on 01/20/2020

Cherri, 

Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We appreciate you as our loyal customer and we appreciate the feedback you've given us. We strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. We look forward to seeing you at your next appointment. 


CH
Cheri H.
Perry, UT
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2020 Category: Service
Awesome service
You are treated like family! The team and Jon did all they could and then some to provide excellent service. I enjoy taking our vehicle here for service.
LEIGH C. from Murdock Hyundai of Logan responded on 01/15/2020

Cheri, 

Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We appreciate you as our loyal customer and we appreciate the feedback you've given us. We strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle; we look forward to seeing you at your next appointment.


Verified Customer
Richmond, UT
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2020 Category: Service
Very friendly, car was ready when promised
They completed service when expected, when we picked it up we realized the tires needed to be rotated. They quickly took the car back and did it right then. Great service!
LEIGH C. from Murdock Hyundai of Logan responded on 01/15/2020

Murdock Customer, 

Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We appreciate you as our loyal customer and we appreciate the feedback you've given us. We strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle; we look forward to seeing you at your next appointment.


JM
Joshua M.
Tremonton, UT
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2020 Category: Service
Amazing staff!
Matt and Jon and the whole team at Murdock Hyundai are hands down the best. Knowing what I do having a father in the industry for 20 years, they are friendly, fast, accurate and eager to make sure you are well cared for. They go above and beyond to ensure the best service and bend over backwards to provide the best prices. Never have I had such outstanding service at any dealership in the US.
I bring all 3 of my vehicles there and if they worked on motorcycles and RV's I'd bring them to the team there as well. My wife and I are customers for life.
LEIGH C. from Murdock Hyundai of Logan responded on 01/15/2020

Joshua, 

Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We appreciate you as our loyal customer and we appreciate the feedback you've given us. We strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle; we look forward to seeing you at your next appointment.


CR
Cindy R.
Montpelier, ID
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2020 Category: Service
Service department
Great group of guys working together to take care of all our automotive needs. Very courteous!!
LEIGH C. from Murdock Hyundai of Logan responded on 01/14/2020

Cindy, 

We appreciate you as our loyal customer and we appreciate the feedback you've given us. We strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We look forward to seeing you at your next appointment. 


RW
Randal W.
Lewiston, UT
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2020 Category: Service
great service
I love the service and they told me what they were going to do
LEIGH C. from Murdock Hyundai of Logan responded on 01/10/2020

Randal, 

Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We appreciate you as our loyal customer and we appreciate the feedback you've given us. We strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. We look forward to seeing you at your next appointment. 


JT
Jesus T.
Smithfield, UT
2020 Hyundai Veloster
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2020 Category: Service
Awesome
Jesse is service is great to work with. I will send all my friends to buy a Hyundai.
LEIGH C. from Murdock Hyundai of Logan responded on 01/08/2020

Jesus, 

Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We appreciate you as our loyal customer and we appreciate the feedback you've given us. We strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. We look forward to seeing you at your next appointment. 


DJ
Dan J.
North Logan, UT
2016 Hyundai Santa Fe
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/01/2020 Category: Service
Horrible Customer Service
Not sure what has happened to Murdock Hyundai, but their customer service has gone down hill. If you expect treatment as represented on their commercials, think again. After you purchase from them, they could care less about your satisfaction.
MATTHEW F. from Murdock Hyundai of Logan responded on 01/03/2020

Good Evening Tiffany,
I am truly sorry for your experiences with our service department. I called yesterday and wanted to reach out to you, but was not able contact you. I did leave a message that if you would be so kind to call me. I have read your review and would like to visit with you to get more information about your experiences, take action as to how we can improve, and make it right for you. I am sorry for the frustration and inconvenience that we have caused you.  I will try reach out to you by phone again. 

Have a great evening,
Matt Fowles
Service Manager


HK
Heebin K.
Smithfield, UT
2018 Hyundai Kona
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/31/2019 Category: Service
Very Helpful
We had our Kona services and Jesse was very helpful to us. Also, the service didn't take long and our car was cleaned nicely.

CO
Carol O.
Boise, ID
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2019 Category: Service
Very knowledgeable with great service
If I didn't live 400 miles away, I would always return. They provided excellent care.
Carol
LEIGH C. from Murdock Hyundai of Logan responded on 01/02/2020

Carol, 

We appreciate you as our loyal customer and we appreciate the feedback you've given us. We strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We look forward to seeing you at your next appointment. 


Verified Customer
Logan, UT
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2019 Category: Service
Good
Executed as promised.
LEIGH C. from Murdock Hyundai of Logan responded on 01/02/2020

Murdock Customer, 

We appreciate you as our loyal customer and we appreciate the feedback you've given us. We strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We look forward to seeing you at your next appointment.