Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72
4.7

(1,694 Reviews)

ReScore Reviews™ (48)

ReScore
Overall Rating 4.7708363/5Overall Rating 4.7708363/5Overall Rating 4.7708363/5Overall Rating 4.7708363/5rating 4.7708363
Original
Overall Rating 2.3125/5Overall Rating 2.3125/5rating 2.3125rating 2.3125rating 2.3125
96% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


JT
Julie T.
Richmond, UT
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
The customer service
The representative answered all my questions I was very patient answering them very knowledgeable things going on with my car nothing was wrong with my car but I just had some questions unanswered down very politely
LEIGH C. from Murdock Hyundai of Logan responded on 07/22/2019

Julie, 

Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We appreciate you as our loyal customer and we appreciate the feedback you've given us as we continuously strive for excellent customer satisfaction. We take pride in knowing we do our best for you and your vehicle and we look forward to seeing you at your next appointment. 


Verified Customer
North Logan, UT
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
very friendly service
Always treat me with kindness and respect. Car is washed and vacuumed when returned to me.
LEIGH C. from Murdock Hyundai of Logan responded on 07/22/2019

Murdock Customer, 

Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We appreciate you as our loyal customer and we appreciate the feedback you've given us as we continuously strive for excellent customer satisfaction. We take pride in knowing we do our best for you and your vehicle and we look forward to seeing you at your next appointment. 


Verified Customer
Logan, UT
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Very Good Service
Thank you!
LEIGH C. from Murdock Hyundai of Logan responded on 07/22/2019

Murdock Customer, 

Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We appreciate you as our loyal customer and we appreciate the feedback you've given us as we continuously strive for excellent customer satisfaction. We take pride in knowing we do our best for you and your vehicle and we look forward to seeing you at your next appointment. 


Verified Customer
Washington, UT
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
A great experience with this team!
They helped us out even when they were really busy! They knew their stuff!
LEIGH C. from Murdock Hyundai of Logan responded on 07/22/2019

Murdock Customer, 

Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We appreciate you as our loyal customer and we appreciate the feedback you've given us as we continuously strive for excellent customer satisfaction. We take pride in knowing we do our best for you and your vehicle and we look forward to seeing you at your next appointment. 


WS
Wendy S.
Hyde Park, UT
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
I have never had a bad experience at the service center
I have not had any issues with the service center at Murdock Hyundai they always take care of me and with a smile. The service advisor Justin Griffin is a top notch employee and I appreciate his upbeat personality I am sure working in that field is not always easy.
LEIGH C. from Murdock Hyundai of Logan responded on 07/22/2019

Wendy, 

Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We appreciate you as our loyal customer and we appreciate the feedback you've given us as we continuously strive for excellent customer satisfaction. We take pride in knowing we do our best for you and your vehicle and we look forward to seeing you at your next appointment. 


JM
Julie M.
Richmond, UT
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2019 Category: Service
Taken care of with the best!
I bought my 2016 Tucson new from Murdock Hyundai. I was promised many things in the purchase contract, and I’m happy to say... my every expectation has been met and then some.
Jesse Torres in my opinion is the best example of Customer Service. It’s hard to come by these days. When my car is in his care, he makes me feel as though I am family. He gives a personal touch, the utmost respect, and always keeps me well informed.
Can’t say enough good about this dealership!
Julie Mattson
LEIGH C. from Murdock Hyundai of Logan responded on 07/15/2019

Julie, 

We appreciate you as our loyal customer and we appreciate the feedback you've given us. We strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We look forward to seeing you at your next appointment. 


BA
Blaine A.
Logan, UT
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019 Category: Service
Friendly and Efficient
Jon at they Murdock Hyundai dealership was very friendly and helpful. They did the work on my car in and fast and efficient manner. And they even cleaned it.
LEIGH C. from Murdock Hyundai of Logan responded on 07/15/2019

Blaine, 

We appreciate you as our loyal customer and we appreciate the feedback you've given us. We strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We look forward to seeing you at your next appointment. 


CP
Connie P.
Logan, UT
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Very friendly dealership. Service dept is great.
Very convenient and they are always willing to answer my question. I totally trust them.
LEIGH C. from Murdock Hyundai of Logan responded on 07/15/2019

Connie, 

We appreciate you as our loyal customer and we appreciate the feedback you've given us. We strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We look forward to seeing you at your next appointment. 


Verified Customer
Utah
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Service
Service guys like Jesse

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/08/2019 Category: Service
Jesse the service guy
Jesse was great he totally took care of us it wasn’t his fault it took so long. Your guys who wash cars to be honest are terrible. Didn’t vacuum my car they had to rewash it twice it still looked awful. You can tell they didn’t really care about how it looked. Jesse was very busy that day and he provided us with great service.
JESSE T. from Murdock Hyundai of Logan responded on 07/09/2019

I'm sorry you had to have your car wash twice as we try very hard to keep our customers happy with the services provided for you and others. Unfortunately our lot techs, the employees who wash the vehicles, have a limited time frame to vacuum each vehicle; a thorough vacuum would be something that would be provided with a full detail as part of the $150 cost for the detail. I have spoken to the employees who wash and vacuum vehicles to let them know about their work recently so we can help them improve what they do for our customers. Thank you for your business and have a great day. We look forward to seeing you at your next appointment. 


DP
Darcie P.
Logan, UT
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/08/2019 Category: Service
Thank you.
Thank you,
LEIGH C. from Murdock Hyundai of Logan responded on 07/15/2019

Darcie, 

We appreciate you as our loyal customer and we appreciate the feedback you've given us. We strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We look forward to seeing you at your next appointment. 


HN
Holly N.
Logan, UT
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2019 Category: Service
They look out for you
I bought my car from a used dealership and brought it into Murdock Hyundai for a recall. Jon and all the others in the service department were so helpful and friendly. Jon even took me back when my car was being worked on to show me some things they noticed that they wanted me to be aware of, even though I had come in for something else. It was so nice!
LEIGH C. from Murdock Hyundai of Logan responded on 07/15/2019

Holly, 

We appreciate you as our loyal customer and we appreciate the feedback you've given us. We strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We look forward to seeing you at your next appointment. 


SB
Steven B.
Smithfield, UT
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
going the extra mile!!
I am dealing with some health issues currently that wouldn't allow m e to drive. The local dealer had someone come to my home and take my car in for service and then bring it back to me when it was finished. So grateful for they're willingness to do that for me.
Thanks so much!!!
LEIGH C. from Murdock Hyundai of Logan responded on 07/15/2019

Steven, 

We appreciate you as our loyal customer and we appreciate the feedback you've given us. We strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We look forward to seeing you at your next appointment. 


BM
Beverly M.
Hyde Park, UT
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2019 Category: Service
Love the service department
Great service by the friendly, professional staff. Keep up the good work.
LEIGH C. from Murdock Hyundai of Logan responded on 07/15/2019

Beverly, 

We appreciate you as our loyal customer and we appreciate the feedback you've given us. We strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We look forward to seeing you at your next appointment. 


JL
Jason L.
UT
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2019 Category: Service
Service
Great service
LEIGH C. from Murdock Hyundai of Logan responded on 07/15/2019

Jason, 

We appreciate you as our loyal customer and we appreciate the feedback you've given us. We strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We look forward to seeing you at your next appointment. 


DP
Deanna P.
Logan, UT
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
Oil change
Great service and staff!
MATTHEW F. from Murdock Hyundai of Logan responded on 07/05/2019

Thank you for coming in an getting the oil changed the other day in your car.  We are grateful to serve you and take care of your car. We hope you have a great holiday weekend. 

Thanks, 
Matt Fowles


Verified Customer
Smithfield, UT
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/02/2019 Category: Service
Never buying another Hyundai
Save your money and get a better vehicle.
MATTHEW F. from Murdock Hyundai of Logan responded on 07/03/2019

Good Afternoon,
I would like to touch base with you and apologize for your frustration. I tried to reach out to you earlier today and left you a message. I would like to visit with you and get a better underdsanding of your frustration. I am thankful that you allowed us to repair your Santa Fe. I will try to reach out to you again by phone. If you are limited with time that you can be reached, please called me at your earliest convenience. Again I apologize to you and thank your for your business. 

Thanks,
Matt Fowles
Service Manager


MJ
Malcolm J.
Roy, UT
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
My thoughts
Service done in a timely manner and to my satisfaction
LEIGH C. from Murdock Hyundai of Logan responded on 07/02/2019

Malcolm, 

Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. We appreciate you as our loyal customer and we appreciate the feedback you've given us. We look forward to seeing you at your next appointment. 


Verified Customer
Logan, UT
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
History of Outstanding Service
I bought my Tucson in 2011 and have received 5-star service ever since. The customer service is friendly, dependable and always accommodating. Most recently I brought my car in because the low pressure tire light came on. The tire was repaired, and I received service check/oil change, etc, (plus cleaning) because I was overdue in spite of the busy afternoon underway. I didn't have to schedule an additional appointment. Wonderful!

John, Matt and the other staff always treat me like gold, and I appreciate it.
LEIGH C. from Murdock Hyundai of Logan responded on 07/02/2019

Murdock Customer, 

We appreciate you as our loyal customer and we appreciate the feedback you've given us. We continuously strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. We are pleased to know we could repair your tire while also getting other maintenance done while you were waiting. Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We look forward to seeing you at your next appointment. 


SA
Sara A.
North Logan, UT
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2019 Category: Service
Great customer service!
I recently took my Tucson in for a full service oil change and multi-point inspection that comes with my warranty. Jon from the service department was helping me and the customer service was great! After inspecting my car, he called to let me know what the mechanics had found and that it was under warranty and would be replaced as soon as it come in. I was pleased with how i was treated and with the service on my vehicle!
LEIGH C. from Murdock Hyundai of Logan responded on 07/01/2019

Sara, 

Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We appreciate you as our loyal customer and we appreciate the feedback you've given us. We strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. We look forward to seeing you at your next appointment. 


CE
Charlie E.
UT
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2019 Category: Service
Excellent first impression
Transitioning care from the dealer I purchased my car from due to distance to travel. They treated me like I bought my car from them. Friendly and great service. I will go back.
LEIGH C. from Murdock Hyundai of Logan responded on 07/01/2019

Charlie, 

Thank you for choosing Murdock Hyundai of Logan as your No Regrets dealer. We appreciate you as our loyal customer and we appreciate the feedback you've given us. We strive for excellent customer satisfaction and take pride in knowing we do our best for you and your vehicle. We look forward to seeing you at your next appointment.