Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

2536 Reviews

ReScore Reviews™ (31)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.29032/5Overall Rating 2.29032/5rating 2.29032rating 2.29032rating 2.29032
94% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


JR
Julio R.
North Palm Beach, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
The cortecy of employees
Great service
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 03/20/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit.

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
West Palm Beach, FL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Excellent service .
Timing was great
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 03/20/2019

Thank you so much for the wonderfucl five star review! We truly appreciate your business and look forward to your next service visit! Enjoy the rest of your week!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
West Palm Beach, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Oil Change
Always makes sure my vechicle is in its best condition!
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 03/20/2019

Thank you so much for the wonderfucl five star review! We truly appreciate your business and look forward to your next service visit! Enjoy the rest of your week!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
North Palm Beach, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
fast fast fast servoce
Promised work done in two hours...... done in 45 mins Thanks
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 03/20/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit.

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

YR
Yaima R.
West Palm Beach, FL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Great
Excellent
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 03/20/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit.

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

MC
Martha C.
Lake Worth, FL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Great servce
Johnny, my service representative was extremely helpful. He’s very knowledgeable and professional. Thank you very much for your help and your advice.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 03/20/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit.

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

JS
James S.
Riviera Beach, FL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
The People - really excellent
I find the service staff to be really excellent. This time, I did not have an appointment but had a problem and they were very accommodating.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 03/20/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit.

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

RM
Robert M.
Riviera Beach, FL
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Friendly and professional
Casey was pleasure to work with. Shutting ride home went well.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 03/20/2019

Thank you so much for the wonderfucl five star review! We truly appreciate your business and look forward to your next service visit! Enjoy the rest of your week!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

JW
Jeffrey W.
Riviera Beach, FL
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
First Service
I have a 2019 Hyundai Sonata and took it into Napleton North Palm for the first service. From the minute I pulled in, to the time I finished, everything was great and very professional. The work was finished in a timely manner and, when I picked up the car, they went over the list and explained everything that was done and when I should return for my next service. Great Job!!
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 03/20/2019

Thank you so much for the wonderfucl five star review! We truly appreciate your business and look forward to your next service visit! Enjoy the rest of your week!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

JT
Jacob T.
Jupiter, FL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Quick, clean, comfortable and reasonably priced.
Service kept to appointment time, estmated length of sevice, provided free shuttle service, stuck to estimated cost and washed car
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 03/20/2019

Thank you so much for the wonderfucl five star review! We truly appreciate your business and look forward to your next service visit! Enjoy the rest of your week!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

CV
Carmine V.
Jupiter, FL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
excellent service from the moment you arrive at the dealership to leaving the place of business
evertthing
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 03/20/2019

Thank you so much for the wonderfucl five star review! We truly appreciate your business and look forward to your next service visit! Enjoy the rest of your week!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

JJ
Jennifer J.
Juno Beach, FL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Service the way it should be
All service was performed correctly and car returned clean and in immaculate condition
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 03/20/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your buisness and look forward to your next service visit.

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

BL
Bruce L.
North Palm Beach, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Customer Service
Casey Greatorex was my service advisor, she was Terrific! Handled all my needs promptly and all service was perfect! I commend her on her exceptional work
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 03/20/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your buisness and look forward to your next service visit.

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Riviera Beach, FL
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Napleton Hyundai is the best!
I have used napleton since I purchased my 2012 Hyundai Santa Fe. Love the car and I have always gotten excellent service. Napleton really stays on top of you to make sure you get your car in when you're supposed to. that's extremely helpful to me! My son also owns a Hyundai, bought from Napleton and he has Napleton do all his service as well - it runs in the family I guess you could say!
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 03/20/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your buisness and look forward to your next service visit.

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

FC
Frank C.
West Palm Beach, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
friendly staff and service done sooner than time estimated
excellent service
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 03/20/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your buisness and look forward to your next service visit.

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Loxahatchee, FL
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/19/2019 Category: Service
Well done
Johnny was a great help, he was accommodating and attentive since I walked in. He kept me updated on my cars progress daily, listened to my questions and my concerns and explained what was being done on my Santa Fe. Everyone else I encountered were also very polite. This dealership made my service an easy process and I would come back if I have any other issues. (but hopefully not)
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 03/20/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your buisness and look forward to your next service visit.

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

RS
Rosemarie S.
Riviera Beach, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
satisfaction
super personnel, it works like a well oiled machine
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 03/19/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit. Have an awesome day!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

AD
Austin D.
Riviera Beach, FL
2019 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Great friendly service!
My car was serviced in a timely and friendly manner.
Even down to making sure that the car was washed and cleaned properly.
I'd recommend this service center to everyone.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 03/18/2019

Thank you so much for the wonderful review of our staff and store! We appreciate your business and look forward to your next service visit!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

RT
Remonia T.
Fayetteville, GA
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Satisfied
Great place for service
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 03/18/2019

Thank you so much for the wonderful review of our staff and store! We appreciate your business and look forward to your next service visit!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

TS
Tarcy S.
West Palm Beach, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Service advisor Pablo!!!
It was my first time at this particular dealership’s service and it will NOT be my last. Pablo the service advisor was amazing! Friendly, knowledgeable, helpful, I was so accustomed to rude, nasty, know-it-all mentality at another Hyundai dealer in WPB and I was completely shocked and amazed at the politeness even from the courtesy driver Tom who was so engaging and a wonderful driver. Pablo and the mechanic diagnosed a problem that could have damaged my car in the long run that the “other Hyundai service dealer” NEVER mentioned! You have a customer for life. Thank you!!!

Tracy S.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 03/18/2019

Thank you so much for the wonderful review of our staff and store! We appreciate your business and look forward to your next service visit!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com