Napleton North Palm Hyundai


Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

1536 Reviews

ReScore Reviews™ (16)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.375/5Overall Rating 2.375/5rating 2.375rating 2.375rating 2.375
95% Would Recommend
100% Business Response
Latest Review about 4 hours ago
Rose T. on 12/14/2017
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"Service"
Made an appointment, took my car right in and done in less than an hour, and coffee and bagels were delicious.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 12/12/2017
Service Type: Repair
Review Created: 12/14/2017 10:20 AM
Lyle L. on 12/14/2017
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"Great"
Manners
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 12/11/2017
Service Type: Maintenance
Review Created: 12/14/2017 03:15 AM
Terry C. on 12/13/2017
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"team work"
service is fast and the work is very good.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 12/11/2017
Service Type: Maintenance
Review Created: 12/13/2017 10:12 AM
Verified Customer on 12/12/2017
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"Service rep was great!"
The service at Napleton is outstanding. My service rep made sure everything went well even though I needed an unexpected service.
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 12/08/2017
Service Type: Maintenance
Review Created: 12/12/2017 09:37 PM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 12/13/2017

Thank you so much for the kind words about our staff and store! We will see you at your next service visit!

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Christine C. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Great"
Great service!
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 12/08/2017
Service Type: Maintenance
Review Created: 12/12/2017 10:31 AM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 12/13/2017

Thank you so much for the awesome review! We appreciate you being a happy and loyal customer!

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Carmine V. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent service from the moment you arrive at the dealership to leaving the place of business"
Five Star Service
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 12/07/2017
Service Type: Repair
Review Created: 12/11/2017 06:30 PM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 12/12/2017

Thank you for your five star review! We appreciate your business!

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Maureen P. on 12/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great service"
Friendly service and good workmanship
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/10/2017 08:13 PM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 12/12/2017

Thank you so much for the five star review! We appreciate your businss and look forward to your next service visit!

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Teresa G. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"customer service!"
excellent service!
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 11/30/2017
Service Type: Maintenance
Review Created: 12/08/2017 07:30 AM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 12/09/2017

Thank you so much for the awesome review of our staff and store! We appreciate your business and look forward to your next visit!

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Chris D. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service managers are the best!"
They handled my issues in a timely fashion and were in communication with me.

Would absolutely recommend.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/30/2017
Service Type: Repair
Review Created: 12/07/2017 04:04 PM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 12/08/2017

Thank you so much for your kind words about our staff and store! Have a great weekend!

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Thomas R. on 12/07/2017
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"Excellent "
Daileen was great, thanks again
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/07/2017 11:37 AM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 12/08/2017

Thank you so much for your five star review! We appreciate you being a happy and loyal customer at Napleton's! Have a great weekend!

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Robert C. on 12/07/2017
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"X"
Y
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 12/05/2017
Service Type: Repair
Review Created: 12/07/2017 10:42 AM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 12/08/2017

Thank you for the five star review! We appreciate your business and have an amazing weekend!

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Peter M. on 12/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleasent surprise"
Having dealt with service departments in NY, I was prepared for the worst. Not only did they treat me well, they dropped me off at home and picked me ip when car was finished. Start to finish, they are a class act
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/02/2017
Service Type: Repair
Review Created: 12/06/2017 06:17 AM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 12/07/2017

Thank you so much for your five star review! We appreciate your business and look forward to keeping you as a happy and loyal customer.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Bertha V. on 12/05/2017
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"The service and the people."
Can not said anything negative, always get great service.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/30/2017
Service Type: Repair
Review Created: 12/05/2017 05:05 PM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 12/07/2017

Thank you so much for your kind words about our staff. We appreciate you and your loyalty to the store! We hope that you and your husbands G80 are running smoothly! Have a great day!

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Angela S. on 12/05/2017
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"everyone is very friendly and helpful"
I feel they are honest and do not try to up sell you. They provide with just what u need.I trust them to take care of my car.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/30/2017
Service Type: Maintenance
Review Created: 12/05/2017 04:59 PM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 12/07/2017

Thank you so much for your kind words about our staff and store! Have a great week!

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Kathy O. on 12/05/2017
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"great service"
my service advisor was so great I the past - he was promoted. New service advisor is just as great. I get in and out and my car runs great!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/29/2017
Service Type: Repair
Review Created: 12/05/2017 11:43 AM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 12/07/2017

Thank you so much for the kind words about our staff and store! We appreciate you as a loyal customer and we look forward to your next service visit!

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Anthony P. on 12/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service Staff are keepers"
Very clean and tidy work area. Courteous service staff. Follow-up for normal service was very good. Left dealership with an unresolved issue and that was not good.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/30/2017
Service Type: Repair
Review Created: 12/05/2017 04:36 AM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 12/07/2017

Thank you for your review and feedback. If there is anything I can do to help resolve your issues, please do not hesistate to contact me. I look forward to providing you with five star service at your next visit. Have a great week.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
MAIRE C. on 12/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
I came in to schedule my oil change and Travis Nickols did everything above and beyond to get my vehicle serviced THE NEXT DAY! Thank you Travis and Hyundai service team; will definitely be returning.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/28/2017
Service Type: Maintenance
Review Created: 12/03/2017 04:07 PM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 12/07/2017

Thank you so much for your kind words kind words about our staff and store. We look forward to your next service visit.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Jessica J. on 12/03/2017
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"Thanks"
Thanks
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 11/25/2017
Service Type: Maintenance
Review Created: 12/03/2017 05:11 AM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 12/07/2017

Thank you for the five star review! We appreciate your kind words and look forward to your next service visit.

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Ashley D. on 12/02/2017
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"Car Service"
Daileene was great about reaching out to me when my car arrived to the dealership by tow truck. She was also great about inquiring about my concerns with my vehicle on this visit. She definitely provided excellent customer service!!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/24/2017
Service Type: Repair
Review Created: 12/02/2017 05:25 PM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 12/07/2017

Thank you so much for the kind words about our staff and store! Have a great day!

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
LABELLE S. on 12/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Place"
Everyone is always courteous and very helpful. They have a smile when you walk in and answer questions and concerns immediately. It is always a pleasure to deal with your department.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/28/2017
Service Type: Maintenance
Review Created: 12/02/2017 12:49 PM
Robert M., Service Manager at Napleton North Palm Hyundai responded on 12/07/2017

Thank you so much for your kind words! We appreciate your loyalty and look forward to your next service visit!

Robert Minier
Service Manager
North Palm Hyundai
561.625.4787
rminier@napleton.com
Displaying Review 1 - 20 of 1536 in total