Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

2327 Reviews

ReScore Reviews™ (29)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.27586/5Overall Rating 2.27586/5rating 2.27586rating 2.27586rating 2.27586
94% Would Recommend
100% Business Response
Latest Review about 14 hours ago

Reviews


LO
Luz O.
Riviera Beach, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Great Customer Service
Appointments are scheduled fast, my car gets A+ service and the staff are excellent. I wouldn’t change a thing.

Verified Customer
Lake Worth, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
best experience by far
I have gone to the Hyundai in Delray and Palm beach lakes and none compare to the location in Northlake! thank you Daileen for helping me and making this a great experience!

Verified Customer
West Palm Beach, FL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Best Advisor
Michael Lingafelt is by far the most respectful, courteous and knowledgeable advisor. I feel that I can trust him and I have heard him with other customers and he treats all like family.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 12/12/2018

Thank you so much for the wonderful review of our staff and store. We appreciate your feedback and look forward to your next service visit. 

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

MP
Magdalene P.
Palm Beach Shores, FL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Hyundai sonata
Well i never had a problem bringing my car in and as soon i pull in so body will come and talk to u and take care of u and i like that and i feel safe bringing my car to Hyundai
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 12/12/2018

Thank you so much for the wonderful review of our staff and store. We appreciate your feedback and look forward to your next service visit. 

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

KS
Kaylyn S.
Lake Worth, FL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
🤗
🤗

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/11/2018 Category: Service
Customer service
This location and call backs gets 5 stars! Johnny is very good at communicating and keeping me up to date. Before coming to this location I called the wpb location 4 times and never got a phone call back. My only issue is the turn around time with the warranty approval for service. To be without a vehicle for 3 days with two toddlers while waiting on approval to do the work needed so I can be given a loaner is very stressful.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 12/11/2018

Thank you for your feedback and for visiting our service center.  We will make every effort to make the turn around time quicker for the future.

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 12/12/2018

Thank you!!!!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

CI
Colleen I.
Boynton Beach, FL
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2018 Category: Service
Amazing service staff
I wish oil changes were faster but can’t beat the service I received this round. Warm and friendly and went above and beyond.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 12/13/2018

Thank you for your feedback and kind words!  Please feel free to reach out to me at anytime on how we can provide you with 5 star service in the future.  Have a safe and happy holiday!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

LP
Leonard P.
Riviera Beach, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Great Service
Daileen Berni gives 5 Star customer service. She makes the experience easy.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 12/11/2018

Thank you so much for the wonderful review of our staff and store. We truly appreciate your business and look forward to your next service visit. Have a great day!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Melbourne, FL
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Good Service
Had to take my car here when it broke down in West Palm Beach. Efficient, friendly. Did good work and returned my vehicle promptly. Good communication from the Service advisor.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 12/11/2018

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit. 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Palm Beach Shores, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Terrific people particularly service consultant.
Outstanding service.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 12/11/2018

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit. 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

LS
Lonnie S.
West Palm Beach, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Service review
All went smoothly as usual.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 12/11/2018

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit. 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

PP
Photis P.
North Palm Beach, FL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018 Category: Service
air bag recall
Daleen is the best service tech ever!!!
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 12/11/2018

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit. 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

EC
Edwin C.
Lake Worth, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018 Category: Service
nice
excellent service
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 12/11/2018

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit. 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Riviera Beach, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Friendly, competent staff
The service was fantastic! Great staff. Knowledgeable, friendly and helpful.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 12/11/2018

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit. 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Lake Worth, FL
2007 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
NPH HYUNDAI
GREAT SERVICE
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 12/08/2018

Thank you for the recent five star review of our staff and store. We appreciate your business and look forward to your next visit. Have a great day!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Palm Beach Shores, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Pleasant technician
My technician Pablo was awsome very informative and kept me updated with the statues of the repair time frame my wait time was faster than expected
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 12/08/2018

Thank you for the recent five star review of our staff and store. We appreciate your business and look forward to your next visit. Have a great day!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

LB
Lydia B.
Jupiter, FL
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
The service is excellent
The salesperson was a great guy. He worked his feet sore running around to get us the best deal out credit score allowed.i couldn't be more pleased with the service as well
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 12/08/2018

Thank you for the recent five star review of our staff and store. We appreciate your business and look forward to your next visit. Have a great day!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
North Palm Beach, FL
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Employees are very nice and do a great job!
each and every employee are all very nice and strive to do an excellent job for the customer.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 12/08/2018

Thank you for the recent five star review of our staff and store. We appreciate your business and look forward to your next visit. Have a great day!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

PM
Phillip M.
Jupiter, FL
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Service
As usual excellent service
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 12/08/2018

Thank you for the recent five star review of our staff and store. We appreciate your business and look forward to your next visit. Have a great day!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Riviera Beach, FL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/06/2018 Category: Service
details....details
my invoice showed a complimentary car wash and inside vaccuum. neither was provided. the purpose of my appontment wasnt to get my car washed so its not really a big deal but 5 star service means 5 star service so i cant in good conscience rate this appointment higher than the 4 star rating i gave.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 12/07/2018

Thank you for your recent feedback. We appreciate your business and hope to make your next service visit a five star experience. Have a great day.

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Lake Clarke, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Excellent customer service
Very helpful in explaining how and why I was having an issue.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 12/07/2018

Thank you so much for the wonderful review of our staff and store. We truly appreciate your business and look forward to your next service. Have a great day.

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com