Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74
4.7

(3,050 Reviews)

ReScore Reviews™ (42)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.30952/5Overall Rating 2.30952/5rating 2.30952rating 2.30952rating 2.30952
94% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


AP
Ann P.
Riviera Beach, FL
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2019 Category: Service
Great service!!!
It was our first visit. They were very helpful
JAKE G. from Napleton North Palm Hyundai responded on 12/14/2019

Thank you for your recent service visit. Great customer service is one of our top priorities. We thank you for your business and look forward to your next service visit. Happy Holidays

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


TJ
Toni J.
Tequesta, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2019 Category: Service
Review
Daileen B. At service desk always provides prompt, courteous service and explains any problems that may occur with vehicle thoroughly. She is an asset to the Hyundai family.
JAKE G. from Napleton North Palm Hyundai responded on 12/13/2019

Thank you for your recent service visit. Great customer service is one of our top priorities. We thank you for your business and look forward to your next service visit. Happy Holidays

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


Verified Customer
West Palm Beach, FL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2019 Category: Service
Great
Very good
JAKE G. from Napleton North Palm Hyundai responded on 12/12/2019

Thank you for your recent service visit. Great customer service is one of our top priorities. We thank you for your business and look forward to your next service visit. Happy Holidays

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


NB
Nicholas B.
Palm Beach Gardens, FL
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2019 Category: Service
Service
Always a wonderful experience having car serviced... DaileenHyundia Bernie makes it very easy to book service and pick y car after servicing... always knowledgeable and pleasant very very lucky to have her on your team.
JAKE G. from Napleton North Palm Hyundai responded on 12/12/2019

Thank you for your recent service visit. Great customer service is one of our top priorities. We thank you for your business and look forward to your next service visit. Happy Holidays

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


Verified Customer
Palm Beach Gardens, FL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2019 Category: Service
Great Service!
I recently brought my car in for a routine oil change. Samantha Hernandez was extremely kind and professional! I would highly recommend the Napelton North Palm Hyundai dealership.
JAKE G. from Napleton North Palm Hyundai responded on 12/12/2019

Thank you for your recent service visit. Great customer service is one of our top priorities. We thank you for your business and look forward to your next service visit. Happy Holidays

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


MB
Mary B.
North Palm Beach, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2019 Category: Service
Excellent service at Hyundai in North Palm Beach!
Dailene Birni always takes exceptional care when I bring my car for service. She is an asset to your company. Great place to wait for maintenance of your car.
JAKE G. from Napleton North Palm Hyundai responded on 12/11/2019

Thank you for your recent service visit. Great customer service is one of our top priorities.We thank you for your business and look forward to your next service visit. Happy Holidays


 Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com

 


Verified Customer
Riviera Beach, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2019 Category: Service
Service was great and Neil was very accomadating
Unfortunately i just turned in my lease and was not able to get a good price so i leased from a competitor
JAKE G. from Napleton North Palm Hyundai responded on 12/12/2019

Thank you for your recent service visit. Great customer service is one of our top priorities. We thank you for your business and look forward to your next service visit. Happy Holidays

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


MC
Martha C.
Lake Worth, FL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2019 Category: Service
Johnny at Napleton North Palm Hyundai
Johnny Jaramillo has been the best service advisor for my Hyundai Elantra. I feel completely confident that I’m getting the best service every time, and this time was no exception. The attention and help he gives me and my Elantra are exceptional. Thank you very much Johnny!!

Verified Customer
Juno Beach, FL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2019 Category: Service
convenient and good service people
highly recommend

RJ
Robert J.
Jupiter, FL
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2019 Category: Service
Prompt and courteous greeting and great bagles
I arrived a few minutes late due to usual traffic...I should know by now shouldn’t I?
Daileen took my information and pointed me to the coffee and bagles. Good coffee and great bagles. I was all set on time for my noontime club meeting. Car was washed and cleaned as well. Thanks to mechanics and other service writers as well.
JAKE G. from Napleton North Palm Hyundai responded on 12/09/2019

 

Thank you for your recent feedback of our staff and store. We appreciate your business and look forward to your next service visit.

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


LC
Lenique C.
Lake Worth, FL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2019 Category: Service
Great and fast
Car was ready in 2 hours.
JAKE G. from Napleton North Palm Hyundai responded on 12/09/2019

 

Thank you for your recent feedback of our staff and store. We appreciate your business and look forward to your next service visit.

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


HT
Helene T.
West Palm Beach, FL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2019 Category: Service
2019 Santa Fe
Napleton Northlake. Excellent experience.
JAKE G. from Napleton North Palm Hyundai responded on 12/05/2019

Thank you for your recent feedback of our staff and store. We appreciate your business and look forward to your next service visit.

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


JL
Jermaine L.
Boynton Beach, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2019 Category: Service
Friendly associates
My service advisor was awesome.
JAKE G. from Napleton North Palm Hyundai responded on 12/04/2019

Thank you for your recent feedback of our staff and store. We appreciate your business and look forward to your next service visit.

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


TS
Trish S.
Port Saint Lucie, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2019
Sales
My sales guy scotty H. Goes miles above to make sure im happy
This is my second car i bought from him .i will refer anyone in need of a car just to him..thank you scotty

RL
Randall L.
Jupiter, FL
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2019 Category: Service
Dailene is the best service representative in the house!
this dept is proactive....they anticipate your service needs, get you in quickly, respect your time and get you on the road without any mess ups!
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 12/05/2019

Thank you so much for your wonderful review! It has been a pleasure over the years having you as a great customer. We hope to keep you in the family for a very long time!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

EJ
Eileen J.
West Palm Beach, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2019
Lonnie is amazing
Sat down with Lonnie to look at a small suv went from the Tucson to the Kona ended up leasing a Kona for a good deal and price love my Kona definitely will come back here to buy a car especially with Lonnie

BB
Bob B.
Riviera Beach, FL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2019 Category: Service
Service experience
Neil, service advisor was extremely competent and helpful
JAKE G. from Napleton North Palm Hyundai responded on 11/29/2019

Thank you for your recent feedback of our staff and store. We appreciate your business and look forward to your next service visit.

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


HT
Harvey T.
West Palm Beach, FL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2019 Category: Service
Pablo Minier......fabulous service advisor!
Treated like royalty by Pablo who had me in and out of the service center quickly and efficiently.

RK
Robert K.
Jupiter, FL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2019 Category: Service
11,250 mi service
Pablo has been my service advisor for the two visits I have made to Napleton North Palm Hyundai. He is courteous, answers whatever questions you might have with patience. Love my 2019 Santa Fe and will continue to bring my car here for maintenance. Look for some coupons in the mail and great service also becomes a greater bargain.

SA
Susie A.
West Palm Beach, FL
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2019 Category: Service
Great job
Daileen Berni always makes my appointments stress free with great communication. She is a pleasure to work with
when I need to make an appointment for my car.