Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

2709 Reviews

ReScore Reviews™ (34)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.35294/5Overall Rating 2.35294/5rating 2.35294rating 2.35294rating 2.35294
94% Would Recommend
100% Business Response
Latest Review about 9 hours ago

Reviews


TP
Thomas P.
Jupiter, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Friendly and convenient
Took care of my needs efficiently

JC
Joanne C.
North Palm Beach, FL
2008 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Daleen
She is so helpful and I always make sure she is my representative when I come in.

Verified Customer
Jupiter, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
My last visit
Quick service. Excellent communication. Great work.

LF
Lisa F.
Palm Beach Shores, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2019 Category: Service
service girl
Excellant
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/20/2019

Thank you so much for the awesome review of our staff and store! We appreciate your business and look forward to your next service visit! 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Riviera Beach, FL
2016 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2019 Category: Service
1st visit very impressed with time spent to resolve issue with car.
I think they have a good staff to deliver
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/20/2019

Thank you for the recent feedback of our staff and store. We appreciate your business and look forward to your next service visit.

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

NP
Natasha P.
Riviera Beach, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2019 Category: Service
Pablo Minier was great.
Pablo in the service department has been excellent everytime we've had our Tuscon serviced. Friendly and professional.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/20/2019

Thank you so much for the awesome review of our staff and store! We appreciate your business and look forward to your next service visit! 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Palm Beach Shores, FL
2011 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2019 Category: Service
Service rep very professional
Very good.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/20/2019

Thank you so much for the awesome review of our staff and store! We appreciate your business and look forward to your next service visit! 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

IT
Irena T.
Riviera Beach, FL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
Good Service
Good Service
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/20/2019

Thank you so much for the awesome review of our staff and store! We appreciate your business and look forward to your next service visit! 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Lake Worth, FL
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
Service
Great service
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/20/2019

Thank you so much for the awesome review of our staff and store! We appreciate your business and look forward to your next service visit! 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

SM
Snezana M.
North Palm Beach, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
Organized
Never got confused, everyone is pleasant and tried the best
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/20/2019

Thank you so much for the awesome review of our staff and store! We appreciate your business and look forward to your next service visit! 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

JM
John M.
Rockaway, NJ
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
Profresenal people
Done
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/20/2019

Thank you so much for the awesome review of our staff and store! We appreciate your business and look forward to your next service visit! 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Riviera Beach, FL
2014 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
Good service
Great job
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/20/2019

Thank you so much for the awesome review of our staff and store! We appreciate your business and look forward to your next service visit! 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

AL
Alex L.
Riviera Beach, FL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019 Category: Service
Good customer service m
Thanks for good and quick service
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/20/2019

Thank you so much for the awesome review of our staff and store! We appreciate your business and look forward to your next service visit! 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Port St. Lucie, FL
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019 Category: Service
ACcommodating AND same day service
They took a last minute same day appointment, fixed everything, and still has me home in time for dinner. Great representatives and very accommodating.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/17/2019

Thank you for the awesome review of our staff and store. We appreciate your business and look forward to your next service visit!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

RS
Robert S.
Riviera Beach, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019 Category: Service
Great service
They care!!!
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/17/2019

Thank you so much for the outstanding review of our staff and store! Enjoy your weekend!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
West Palm Beach, FL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Departmental distress
I have been coming here for years. My service advisor had left and I have been back several times that there has been such turnover in the service department. My current advisor who in my opinion is the best one now, is also leaving. I feel that someone in upper management needs to look into your department manager or director.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/16/2019

Ms. Lilla,
Thank you so much for your business and your genuine concern of the departments health.  I am not sure if you are aware, but the department manager was already replaced a few months ago.  I will gladly introduce you to our new service manager at your next visit if you would like.  I hope you have a wonderful day!

Robert Minier
Service Director
Napleton Automotive Group
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
West Palm Beach, FL
2014 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Fantastic service
Couldn’t be happier!
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/16/2019

Thank you for your recent feedback of our staff and store! We appreciate the five star review and look forward to your next service visit!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
West Palm Beach, FL
2014 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2019 Category: Service
Reviewer
Service takes too long...
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/16/2019

Thank you for your recent feedback. It is never our intention to waste anyones time. If there is anything we can do to make sure your service is expidited, please feel free to reach out to us. Have a great day.

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

SN
Sanjay N.
Vlg Wellingtn, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Daileen Berni
Daileen is great!
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/16/2019

Thank you for your recent feedback of our staff and store! We appreciate the five star review and look forward to your next service visit!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

HF
Humberto F.
Riviera Beach, FL
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Customer service
Daileen berni is the best. always bring great and quality customer service on north palm (Florida)
She always smile and give me advice about my car.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 05/16/2019

Thank you for your recent feedback of our staff and store! We appreciate the five star review and look forward to your next service visit!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com