Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(3,121 Reviews)

ReScore Reviews™ (44)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
94% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Boynton Beach, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2020 Category: Service
Service experience
Mr. Jaramillo was once more very helpful and professional
JAKE G. from Napleton North Palm Hyundai responded on 01/03/2020

Thank you for your recent service visit. Great customer service is one of our top priorities. We thank you for your business and look forward to your next service visit.

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


Verified Customer
Riviera Beach, FL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2020 Category: Service
Great service
Great customer service and made the entire process very easy and straight forward for our daughters first time navigating car maintenance on her own.
JAKE G. from Napleton North Palm Hyundai responded on 01/02/2020

Thank you for your recent service visit. Great customer service is one of our top priorities. We thank you for your business and look forward to your next service visit.

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


CB
Charlie B.
West Palm Beach, FL
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2020 Category: Service
Great Customer Service
Great customer service. But waiting 3 hours for an oil change on New Years Eve was a bit much. Next time I will aim for mid-week to get service done. My service adviser was very professional and courteous the entire time. They also gave me a report showing what service was performed , and what service is recommended for my next visit.
JAKE G. from Napleton North Palm Hyundai responded on 01/02/2020

 

Thank you for your recent service visit. Great customer service is one of our top priorities. We thank you for your business and look forward to your next service visit.

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com

RC
Robert C.
Riviera Beach, FL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2020 Category: Service
service manager
excellent service, the advisor listens to your issues and makes every effort to correct any problems.
JAKE G. from Napleton North Palm Hyundai responded on 01/02/2020

 

Thank you for your recent service visit. Great customer service is one of our top priorities. We thank you for your business and look forward to your next service visit. Happy Holidays

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


JD
Jay D.
Palm Beach Gardens, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2019 Category: Service
Tire repair
Johnny Jaramillo was perfect. Had me in and out quickly for an unforeseen issue. Had a flat tire and needed a new one, came in without an appointment, he got me a new one and worked it out with the warranty company.
JAKE G. from Napleton North Palm Hyundai responded on 01/02/2020

 

Thank you for your recent service visit. Great customer service is one of our top priorities. We thank you for your business and look forward to your next service visit. Happy Holidays

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


BS
Bonnie S.
West Palm Beach, FL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2019 Category: Service
The friendly staff.
Yesss 😁👍🏾
JAKE G. from Napleton North Palm Hyundai responded on 12/30/2019

 

Thank you for your recent service visit. Great customer service is one of our top priorities. We thank you for your business and look forward to your next service visit. Happy Holidays

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


SK
Steve K.
Palm City, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2019
Best Hyundai/Genesis Lealership In South Florida
I can not say enough good things about this dealership; salesman and sales managers combined. This review is for the North Palm Beach dealership, NOT the one on Okeechobee Road, more South.

Even though I did not end up purchasing the car there, James Consolino, Sales and Leasing Specialist, is the one to ask for. Very professional, knowledgeable on all the cars he is selling, no pressure, patient to answer all your questions and train you on all the features in the car, etc. More like being in a Lexus or Mercedes dealership where you are treated with respect and when you leave, knowing you were treated right. Again, James is the salesman to ask for who will destroy every stereotype you have previously had about a car salesman.

AP
Anthoney P.
Port St. Lucie, FL
2009 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2019 Category: Service
car repaired in a timely way
WE broke down and were towed in late at night.
We left the info in a night drop. Got a call early the next morning with a diagnosis of the problem, an estimate of cost and a promise to repair it that day.
The car was repaired within the price and time promised.
We were kept up to date on the status of the repair and were picked up by Hyundai at a car rental place nearby.
JAKE G. from Napleton North Palm Hyundai responded on 12/27/2019

Thank you for your recent service visit. Great customer service is one of our top priorities. We thank you for your business and look forward to your next service visit. Happy Holidays

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


CL
Charlene L.
Jupiter, FL
2014 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2019 Category: Service
Great service
Always get good and fast service from this location.
JAKE G. from Napleton North Palm Hyundai responded on 12/26/2019

Thank you for your recent service visit. Great customer service is one of our top priorities. We thank you for your business and look forward to your next service visit. Happy Holidays

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


Verified Customer
Jupiter, FL
2013 Hyundai Genesis Coupe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2019 Category: Service
Daileen Berni is terrific
Daileen Berni is very friendly, professional and explains things clearly.
JAKE G. from Napleton North Palm Hyundai responded on 12/23/2019

Thank you for your recent service visit. Great customer service is one of our top priorities. We thank you for your business and look forward to your next service visit. Happy Holidays

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


BL
Barbara L.
Riviera Beach, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2019 Category: Service
Personnel are knowledgeable and pleasant.
My automobile was serviced promptly. Cleaned beautifully.
JAKE G. from Napleton North Palm Hyundai responded on 12/21/2019

Thank you for your recent service visit. Great customer service is one of our top priorities. We thank you for your business and look forward to your next service visit. Happy Holidays

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


DB
Dawn B.
West Palm Beach, FL
2016 Hyundai Veloster
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2019 Category: Service
My return
The customer service was great
JAKE G. from Napleton North Palm Hyundai responded on 12/20/2019

Thank you for your recent service visit. Great customer service is one of our top priorities. We thank you for your business and look forward to your next service visit. Happy Holidays

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


DB
Dineen B.
Vlg Wellingtn, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2019 Category: Service
Reg srv Oil change ck tires
As always amazing service from my favorite dealership..Daileen and Jacob in the service dept. Are great..customer service skills are beyond the best. Thank u for checking my tires for my next trip. I will be in there in 2wks for some new ones. Thanks again u 2.
JAKE G. from Napleton North Palm Hyundai responded on 12/19/2019

Thank you for your recent service visit. Great customer service is one of our top priorities. We thank you for your business and look forward to your next service visit. Happy Holidays

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com

 


MW
Margaret W.
Riviera Beach, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2019 Category: Service
Staff knowledge
Relatively quick service, knowledgeable staff
JAKE G. from Napleton North Palm Hyundai responded on 12/19/2019

Thank you for your recent service visit. Great customer service is one of our top priorities. We thank you for your business and look forward to your next service visit. Happy Holidays

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


MH
Michael H.
Jupiter, FL
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2019 Category: Service
Regular Maintenance
Always receive great service!!!! My service advisor Daileen is the best!!!
JAKE G. from Napleton North Palm Hyundai responded on 12/18/2019

Thank you for your recent service visit. Great customer service is one of our top priorities. We thank you for your business and look forward to your next service visit. Happy Holidays

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com