Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(3,155 Reviews)

ReScore Reviews™ (46)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
94% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


EA
Ellen A.
Jupiter, FL
2019 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2020 Category: Service
Efficient
Service department was excellent. Took care of me right away.
JAKE G. from Napleton North Palm Hyundai responded on 01/16/2020

Thank you for taking the time to write a review. We appreciate your business and your feedback. Great customer service is one of our top priorities. We look forward to your next service with us.

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


ER
Esperanza R.
West Palm Beach, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2020 Category: Service
Services
Very friendly staff
JAKE G. from Napleton North Palm Hyundai responded on 01/14/2020

Thank you for taking the time to write a review. We appreciate your business and your feedback. Great customer service is one of our top priorities. We look forward to your next service with us.

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


IT
Irena T.
Riviera Beach, FL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2020 Category: Service
Good Service
My service advisor, Johnny Jaramillo was professional, knowledgeable and helpful.
JAKE G. from Napleton North Palm Hyundai responded on 01/14/2020

Thank you for taking the time to write a review. We appreciate your business and your feedback. Great customer service is one of our top priorities. We look forward to your next service with us.

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


MR
Mary R.
Indiantown, FL
2013 Hyundai Veloster
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2020 Category: Service
Friendly
Great service
JAKE G. from Napleton North Palm Hyundai responded on 01/13/2020

Thank you for taking the time to write a review. We appreciate your business and your feedback. Great customer service is one of our top priorities. We look forward to your next service with us.

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


CR
Christian R.
Vlg Wellingtn, FL
2020 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2020 Category: Service
Excelente
Very good and fast service received. I’m liking it more.
JAKE G. from Napleton North Palm Hyundai responded on 01/11/2020

Thank you for taking the time to write a review. We appreciate your business and your feedback. Great customer service is one of our top priorities. We look forward to your next service with us.

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


SB
Stuart B.
Jupiter, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2020 Category: Service
Got some extra help
This isn’t about my car but more about your service department employees. When I dropped my car off for service my son picked me up in our other car. He pulled up with a flat tire right in front of your service department. Rather than having to jack my car up with the cars tire jack, one of your technicians offered to help us change the tire. It was pouring rain outside so his help was greatly appreciated. Unfortunately I didn’t get his name but I can say that he was extremely helpful and left a lasting impression anout your organization.
JAKE G. from Napleton North Palm Hyundai responded on 01/11/2020

Thank you for taking the time to write a review. We appreciate your business and your feedback. Great customer service is one of our top priorities. We look forward to your next service with us.

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


Verified Customer
Jupiter, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2020 Category: Service
Service
Great service!
JAKE G. from Napleton North Palm Hyundai responded on 01/11/2020

Thank you for taking the time to write a review. We appreciate your business and your feedback. Great customer service is one of our top priorities. We look forward to your next service with us.

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


Verified Customer
Westbury, NY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2020 Category: Service
responsive, reliable and friendly
Daileen was particularly helpful and responsive to my emergency need for service on our AC.
JAKE G. from Napleton North Palm Hyundai responded on 01/10/2020

Thank you for taking the time to write a review. We appreciate your business and your feedback. Great customer service is one of our top priorities. We look forward to your next service with us.

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com

 


RM
Raynita M.
West Palm Beach, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2020 Category: Service
My service manager is always helpful
Satisfied
JAKE G. from Napleton North Palm Hyundai responded on 01/09/2020

 

Thank you for taking the time to write a review. We appreciate your business and your feedback. Great customer service is one of our top priorities. We look forward to your next service with us.

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


EY
Eryasa Y.
Palm Beach Shores, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2020 Category: Service
Excellent service
Everyone is doing an excellent job maintaining cars and dealing with people. I recommend it
JAKE G. from Napleton North Palm Hyundai responded on 01/08/2020

Thank you for taking the time to write a review. We appreciate your business and your detailed feedback. Great customer service is one of our top priorities. We look forward to your next service with us.

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


Verified Customer
Loxahatchee, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2020 Category: Service
Great Service
Service was great
JAKE G. from Napleton North Palm Hyundai responded on 01/07/2020

Thank you for taking the time to write a review. We appreciate your business and your detailed feedback. Great customer service is one of our top priorities. We look forward to your next service with us.

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


JS
Joel S.
Palm Beach Shores, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2020 Category: Service
No comment
No comment
JAKE G. from Napleton North Palm Hyundai responded on 01/07/2020

 

Thank you for your recent service visit. Great customer service is one of our top priorities. We thank you for your business and look forward to your next service visit.

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


JOHNNY J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2020
el servicio estuvo excelente
fui sin cita y me atendieron muy rápido el advisor johnny fue muy amable todo el tiempo. gracias
JAKE G. from Napleton North Palm Hyundai responded on 01/06/2020

Thank you for your recent service visit. Great customer service is one of our top priorities. We thank you for your business and look forward to your next service visit.

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


MH
Michael H.
Jupiter, FL
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2020 Category: Service
Regular Maintenance
Always great service at Napleton!!
JAKE G. from Napleton North Palm Hyundai responded on 01/04/2020

Thank you for your recent service visit. Great customer service is one of our top priorities. We thank you for your business and look forward to your next service visit.

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


SG
Sophia G.
West Palm Beach, FL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2020 Category: Service
Good service
Service was quick.Every one was professional and friendly.
JAKE G. from Napleton North Palm Hyundai responded on 01/04/2020

Thank you for your recent service visit. Great customer service is one of our top priorities. We thank you for your business and look forward to your next service visit.

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com