Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(3,163 Reviews)

ReScore Reviews™ (46)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
94% Would Recommend
100% Business Response
Latest Review about 1 hour ago

Reviews


SK
Steve K.
Palm City, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2019
Best Hyundai/Genesis Lealership In South Florida
I can not say enough good things about this dealership; salesman and sales managers combined. This review is for the North Palm Beach dealership, NOT the one on Okeechobee Road, more South.

Even though I did not end up purchasing the car there, James Consolino, Sales and Leasing Specialist, is the one to ask for. Very professional, knowledgeable on all the cars he is selling, no pressure, patient to answer all your questions and train you on all the features in the car, etc. More like being in a Lexus or Mercedes dealership where you are treated with respect and when you leave, knowing you were treated right. Again, James is the salesman to ask for who will destroy every stereotype you have previously had about a car salesman.

AP
Anthoney P.
Port St. Lucie, FL
2009 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2019 Category: Service
car repaired in a timely way
WE broke down and were towed in late at night.
We left the info in a night drop. Got a call early the next morning with a diagnosis of the problem, an estimate of cost and a promise to repair it that day.
The car was repaired within the price and time promised.
We were kept up to date on the status of the repair and were picked up by Hyundai at a car rental place nearby.
JG
JAKE G. from Napleton North Palm Hyundai responded on 12/27/2019

Thank you for your recent service visit. Great customer service is one of our top priorities. We thank you for your business and look forward to your next service visit. Happy Holidays

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


CL
Charlene L.
Jupiter, FL
2014 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2019 Category: Service
Great service
Always get good and fast service from this location.
JG
JAKE G. from Napleton North Palm Hyundai responded on 12/26/2019

Thank you for your recent service visit. Great customer service is one of our top priorities. We thank you for your business and look forward to your next service visit. Happy Holidays

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


Verified Customer
Jupiter, FL
2013 Hyundai Genesis Coupe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2019 Category: Service
Daileen Berni is terrific
Daileen Berni is very friendly, professional and explains things clearly.
JAKE G. from Napleton North Palm Hyundai responded on 12/23/2019

Thank you for your recent service visit. Great customer service is one of our top priorities. We thank you for your business and look forward to your next service visit. Happy Holidays

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


BL
Barbara L.
Riviera Beach, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2019 Category: Service
Personnel are knowledgeable and pleasant.
My automobile was serviced promptly. Cleaned beautifully.
JG
JAKE G. from Napleton North Palm Hyundai responded on 12/21/2019

Thank you for your recent service visit. Great customer service is one of our top priorities. We thank you for your business and look forward to your next service visit. Happy Holidays

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


DB
Dawn B.
West Palm Beach, FL
2016 Hyundai Veloster
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2019 Category: Service
My return
The customer service was great
JG
JAKE G. from Napleton North Palm Hyundai responded on 12/20/2019

Thank you for your recent service visit. Great customer service is one of our top priorities. We thank you for your business and look forward to your next service visit. Happy Holidays

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


DB
Dineen B.
Vlg Wellingtn, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2019 Category: Service
Reg srv Oil change ck tires
As always amazing service from my favorite dealership..Daileen and Jacob in the service dept. Are great..customer service skills are beyond the best. Thank u for checking my tires for my next trip. I will be in there in 2wks for some new ones. Thanks again u 2.
JG
JAKE G. from Napleton North Palm Hyundai responded on 12/19/2019

Thank you for your recent service visit. Great customer service is one of our top priorities. We thank you for your business and look forward to your next service visit. Happy Holidays

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com

 


MW
Margaret W.
Riviera Beach, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2019 Category: Service
Staff knowledge
Relatively quick service, knowledgeable staff
JG
JAKE G. from Napleton North Palm Hyundai responded on 12/19/2019

Thank you for your recent service visit. Great customer service is one of our top priorities. We thank you for your business and look forward to your next service visit. Happy Holidays

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


MH
Michael H.
Jupiter, FL
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2019 Category: Service
Regular Maintenance
Always receive great service!!!! My service advisor Daileen is the best!!!
JG
JAKE G. from Napleton North Palm Hyundai responded on 12/18/2019

Thank you for your recent service visit. Great customer service is one of our top priorities. We thank you for your business and look forward to your next service visit. Happy Holidays

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


CV
Carmine V.
Jupiter, FL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2019 Category: Service
service adviser was excellent and went above and beyond to address my concern.
all went well the adviser was knowledgeable and extremely polite a perfect gentleman.
JG
JAKE G. from Napleton North Palm Hyundai responded on 12/18/2019

Thank you for your recent service visit. Great customer service is one of our top priorities. We thank you for your business and look forward to your next service visit. Happy Holidays

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


Verified Customer
Palm Beach Shores, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2019 Category: Service
Hi
I really like Micheal the servic e kid out by the cars and two of the girls my service girl and another one by the service.
Not the small waiting room.very narrow road to get too the service area entrance.you have too many new and used cars back there,no one greets you by your car.i..
Your service area is way too small and crowded,
My girl was very nice.and Micheal.
JAKE G. from Napleton North Palm Hyundai responded on 12/18/2019

Thank you for your recent service visit. Great customer service is one of our top priorities. We thank you for your business and look forward to your next service visit. Happy Holidays

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


Verified Customer
Lake Park, FL
2019 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2019 Category: Service
Customer
Good Job!
JAKE G. from Napleton North Palm Hyundai responded on 12/18/2019

Thank you for your recent service visit. Great customer service is one of our top priorities. We thank you for your business and look forward to your next service visit. Happy Holidays

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


VC
Vincent C.
Jupiter, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2019 Category: Service
GREAT SERVICE . DAILENE BERNIE DOES A GREAT JOB IN THE WAY SHE HANDLES PEOPLE
READ ABOVE.
JG
JAKE G. from Napleton North Palm Hyundai responded on 12/16/2019

Thank you for your recent service visit. Great customer service is one of our top priorities. We thank you for your business and look forward to your next service visit. Happy Holidays

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


AP
Ann P.
Riviera Beach, FL
2019 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2019 Category: Service
Great service!!!
It was our first visit. They were very helpful
JG
JAKE G. from Napleton North Palm Hyundai responded on 12/14/2019

Thank you for your recent service visit. Great customer service is one of our top priorities. We thank you for your business and look forward to your next service visit. Happy Holidays

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com


TJ
Toni J.
Tequesta, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2019 Category: Service
Review
Daileen B. At service desk always provides prompt, courteous service and explains any problems that may occur with vehicle thoroughly. She is an asset to the Hyundai family.
JG
JAKE G. from Napleton North Palm Hyundai responded on 12/13/2019

Thank you for your recent service visit. Great customer service is one of our top priorities. We thank you for your business and look forward to your next service visit. Happy Holidays

Jake Garcia
Service Manager
North Palm Hyundai
North Palm Genesis
561.335.1751
joaquin.garcia@napleton.com