Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

2766 Reviews

ReScore Reviews™ (34)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.35294/5Overall Rating 2.35294/5rating 2.35294rating 2.35294rating 2.35294
94% Would Recommend
100% Business Response
Latest Review about 13 hours ago

Reviews


Verified Customer
West Palm Beach, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Good Service
Appointments kept on time. Staff very cordial.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/06/2019

Thank you so much for the wonderful review of our staff and store! We appreciate your business! Have a great weekend!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

LB
Louis B.
Miami, FL
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Good service as expected
Quick and reliable personalized service
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/06/2019

Thank you so much for the wonderful review of our staff and store! We appreciate your business! Have a great weekend!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

LS
Lydia S.
Riviera Beach, FL
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
People there are really nice.
Great service provided by warm and friendly people!
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/06/2019

Thank you so much for the wonderful review of our staff and store! We appreciate your business! Have a great weekend!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

AM
Alyse M.
Jupiter, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019
Replaced my engine after a recall
When my engine failed to work while I was driving on the highway I was in a panic. By the next morning, I was informed it was a recall on the engine and that while it was a time consuming process, that the service department would do their best to replace my engine in a timely fashion. Johnny at Northlake Napleton Hyundai was my service advisor and lent me a new car from their lot while they waited for a new engine from Hyundai. My car was returned to me three days ago and is running like new. Thank you so much!

NB
Nicholas B.
Riviera Beach, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Always put the customer first
Always happy with the services provided
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/03/2019

Thank you so much for the wonderful review of our staff and store. We truly appreciate your business and look forward to your next service visit!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

PB
Paul B.
Jupiter, FL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Service experience
Gordan was terrific and made for an excellent experience!
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/03/2019

Thank you so much for the wonderful review of our staff and store. We truly appreciate your business and look forward to your next service visit!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

NO
Nancy O.
West Palm Beach, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Car maintenance
My service advisor was helpful and courteous
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/03/2019

Thank you so much for the wonderful review of our staff and store. We truly appreciate your business and look forward to your next service visit!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

IT
Irena T.
Riviera Beach, FL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Great Service
I had my oil changed, and the service was great like always.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/03/2019

Thank you so much for the wonderful review of our staff and store. We truly appreciate your business and look forward to your next service visit!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

VA
Vera A.
Lake Worth, FL
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Customer
My service advisor Casey was great..
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/03/2019

Thank you so much for the wonderful review of our staff and store. We truly appreciate your business and look forward to your next service visit!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

RK
Robert K.
Jupiter, FL
2012 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
In for service and out
work well done
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/03/2019

Thank you so much for the wonderful review of our staff and store. We truly appreciate your business and look forward to your next service visit!

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

JC
Jerrye C.
Riviera Beach, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Staff Consultant Pablo Minier
Continuity each time I bring my car in, treatment of me as a customer, professional staff member Pablo Minier that went out of his way to make me feel special
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/03/2019

Thank you so much for the wonderful review of our staff and store. We truly appreciate your business and look forward to your next service visit!

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

SB
Susan B.
Port St. Lucie, FL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Great attention to detail!
From the moment you arrive you're met with friendly and helpful people who give expert advice concerning the maintenance that is due as well as answering my questions. Johnny also performed a search of past service records to determine.the source of an intermittent rattle and had it addressed at no additional cost. The free shuttle allows me to leave our Santa Fe while being driven to and from work in Riviera Beach so I don't miss work.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/02/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your busines and look forwarrd to your next service visit.

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

LH
Lynn H.
Riviera Beach, FL
2013 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2019 Category: Service
Service
It was a pleasure working with Daeleen B. She went above and beyond to make sure all of the work on my car was completed correctly. Will make sure when scheduling my next appt to request her as my service rep.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/02/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your busines and look forwarrd to your next service visit.

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

RA
Rosa A.
Miami, FL
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2019 Category: Service
Great Service
Great service and attention. Would definitely go back.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 04/02/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your busines and look forwarrd to your next service visit.

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

PB
Peggy B.
West Palm Beach, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2019
Great sales experience
I came into the dealership Lonnie greated me with a smile he was very knowledgeable about the sonata very good managers as well Scotty help me out

JS
Jeff S.
West Palm Beach, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019 Category: Service
Team work
Very knowledgeable and efficient employees.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 03/30/2019

Thank you for the five star review of our staff and store. We appreciate your business and look forward to your next service visit.

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
Jupiter, FL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019 Category: Service
Good service
Excellent
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 03/30/2019

Thank you for the five star review of our staff and store. We appreciate your business and look forward to your next service visit.

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

Verified Customer
West Palm Beach, FL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019 Category: Service
Two thumbs up
Everyone was friendly and efficient. The car was finished in less time than the service rep estimated. Love the car wash.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 03/30/2019

Thank you for the five star review of our staff and store. We appreciate your business and look forward to your next service visit.

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

RC
Rich C.
Jupiter, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019 Category: Service
prompt service
took me at appointed time. Service adviser very courteous, knowledgeable & friendly. Had me on my way as promised.
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 03/29/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit.

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com

WP
Wayne Mc P.
Riviera Beach, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019 Category: Service
Computer update
Good service
ROBERT M., Service Director from Napleton North Palm Hyundai responded on 03/29/2019

Thank you so much for the wonderful review of our staff and store. We appreciate your business and look forward to your next service visit.

 

Robert Minier
Service Director
North Palm Hyundai
North Palm Genesis
561.335.1758
rminier@napleton.com