Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

134 Reviews

96% Would Recommend
Latest Review about 1 year ago

Reviews


JR
Jay R.
Oregon
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2016 Category: Service
Jay said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DF
Danny F.
Bend, OR
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2016 Category: Service
Danny said they do excellent work. He said they are professional and he never has to return for work that is not done correctly.
This review was collected via phone interview by Customer Research Inc.

PD
Philip D.
Sunriver, OR
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2016 Category: Service
Philip said the service is good at this business. They are flexible in scheduling.
This review was collected via phone interview by Customer Research Inc.

AP
Albert P.
Bend, OR
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2016
Service on Buick
Excellent service and great employees.

DH
Danil H.
Sunriver, OR
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2016
dead car
Got right on it and fixed it (fuse)

JL
Jay L.
Bend, OR
Infiniti QX4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2016
Infinity for Emily
Our daughter Emily loves how her Infinity is running now. Everything that she wanted repaired is now in great working order.

LV
Lou V.
Bend, OR
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2016 Category: Service
Lou said he really appreciates them getting him right away because he had an emergency situation.
This review was collected via phone interview by Customer Research Inc.

GR
Greg R.
Oregon
RAM Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2016 Category: Service
Greg said they were very accommodating, nice, local and had good customer service. They are fair and have reasonable prices.
This review was collected via phone interview by Customer Research Inc.

JD
Joe D.
Bend, OR
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2016
1995 GMC
Nothing but good things to say. Took the pickup to John with a squeaky belt. Turned out to be more complex than just a squeaky belt. John worked real hard trying to not replace parts that I didnt need and got it fixed. I will only go to him in the future!

JL
Jay L.
Bend, OR
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2016
Jeep & Par
Our 97 Jeep runs like a kid again!

AI
Anne I.
Bend, OR
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2016 Category: Service
Spoke with Susan. She said the service is fabulous and they did a good job.
This review was collected via phone interview by Customer Research Inc.

GG
Greg G.
Bend, OR
Land Rover LR2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2016 Category: Service
Greg said they gave great customer service and a great explanation of the problem.
This review was collected via phone interview by Customer Research Inc.

TH
Terry H.
Bend, OR
Mazda MX-5 Miata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2016 Category: Service
Terry said he knows the owner of this business well. He trusts and likes this business. They do fine work at this business. This business is his go to place for his vehicle needs.
This review was collected via phone interview by Customer Research Inc.

JL
Jay L.
Bend, OR
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2016
Honda Pilot Checkup
Par does a fantastic job with every vehicle we bring in. They did a complete diagnostic on our daughter's SUV & repaired some extensive things. She is now driving a beautifully sound car!

CE
Candee E.
Bend, OR
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2016 Category: Service
Candee said she really appreciates the personal attention she got from John. He showed her the part before and after it was replaced.
This review was collected via phone interview by Customer Research Inc.

JD
Joe D.
Bend, OR
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2016
Nissan murano
Went the extra mile to get the struts on the car for me. Alot of guys would have said that I would have to wait till Monday but John came in on Sunday and finished the job. I will return!

RK
Rodney K.
Oregon
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2016 Category: Service
Rodney said he likes this business because it is a NAPA store.
This review was collected via phone interview by Customer Research Inc.

RS
Richard S.
Bend, OR
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2016 Category: Service
Richard said he was very happy with his overall experience because John did a great job and helped him a lot. He saved him a lot of money. He had gone to Les Schwab and they diagnosed the problem wrong and were going to send him down the road with a dangerous situation. This business saved him.
This review was collected via phone interview by Customer Research Inc.

DC
Deb C.
Bend, OR
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2016
5 STARS!!
Awesome! Timely service, great place to take your vehicle. Will definitely return over and over. Family atmosphere.. Thank you John for your hard work. :)

GB
Gregory B.
Bend, OR
Ford Expedition
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/09/2016 Category: Service
Gregory said the business always follow through, and calls him back. They are friendly, punctual, and dependable. However, the service wasn't outstanding. He is missing a hubcap.
This review was collected via phone interview by Customer Research Inc.