Not really sure I understand. Here is the email response to your inquiry that was sent to you. (copied directly from the e-mail)-"Thank you for inquiring. The cost would be approximately $230 depending on exactly how much fluid it actually holds.
Please give us a call at 7047860904 to schedule an appointment.
So your total bill was almost $40 less than you were quoted. Just not sure what you are talking about.
We are very sorry that you were not happy with our services and appologize that we left a bottom cover off. Just an oversight. We realize that this was an inconvience to you and we notified you immediately concerning the cover. We do not appolize for not being the cheapest, there is always cheaper out there-but we strive to give the best quality service that you can find paired with an amazing 36,000 mile warranty and trustworthyness unsurpassed.