Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

189 Reviews

98% Would Recommend
Latest Review 4 days ago

Reviews


EL
Ernest L.
Naperville, IL
Jeep Commander
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2018 Category: Service
Ernest said that he was satisfied with the work performed at this business. He would recommend them.
This review was collected via phone interview by Customer Research Inc.

SW
SUSAN W.
Plainfield, IL
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Friendly, personal service
Fair prices, personal attentive service, real people - like visiting a friendly neighborhood repair shop with service managers and mechanics who care about you and your car.

BD
Brandon D.
Naperville, IL
Chevrolet Avalanche
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Spoke with Dave. He said this facility gave his stepson a battery with out any charge.
This review was collected via phone interview by Customer Research Inc.

CH
Carrie H.
Plainfield, IL
Audi A3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Carrie said they got her vehicle done super quick and they are trustworthy.
This review was collected via phone interview by Customer Research Inc.

EP
ERIC P.
Naperville, IL
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
The Best!!
Recently on my last visit, I needed some work done before leaving out of state the next day. The repairs turned out to be a bit more extensive, sadly a lot more needed done than I had planned on. Pat gave me a call and worked out some pretty big kinks to make everything work out for me!

Performance Auto is the only shop I take my truck to. PERSONABLE, RELIABLE, FRIENDLY, and KNOWLEDGABLE!!!

SH
Sergio H.
Aurora, IL
Saturn VUE
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/07/2018 Category: Service
Sergio said he came in for a service and one of them was to check his tires, but when he left he noticed one the tires was flat.
This review was collected via phone interview by Customer Research Inc.

SW
Sue W.
Naperville, IL
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Sue said the staff did a good job, they're very thorough, the communication is great and the service was on time. She has already recommended them.
This review was collected via phone interview by Customer Research Inc.

KS
KEITH S.
Plainfield, IL
Audi A6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018
Friendly helpful service and quality work
Able to diagnose the problem and fix in a timely manner. I trust their work with both of my cars.

AG
ALEX G.
Vernon Hills, IL
Nissan Maxima
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/27/2018
Friendly, but didn’t fix my problem at all.
Guys. My struts keeps making noise and it’s driving me crazy. You just didn’t want to spend your time to solve this problem. And the most thing makes me sad, that I bought this struts from you and you promised me the warranty on it (labor and parts).

AS
Anand S.
Naperville, IL
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Anand said the business was satisfying. They have good service. They have good prices.
This review was collected via phone interview by Customer Research Inc.

PD
Parth D.
Naperville, IL
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Parth said he's been doing business with this facility since 2005 and he keeps coming back. They always take care of him, the people are great, the work is great and everything was perfect.
This review was collected via phone interview by Customer Research Inc.

LM
Larry M.
Naperville, IL
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Larry said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JB
Joe B.
Yorkville, IL
Lexus LS 400 Luxury Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Joe said the service at this business was excellent. The staff were personable and caring. The staff at this business are well-trained in their job.
This review was collected via phone interview by Customer Research Inc.

TW
Tammara W.
Naperville, IL
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Tammara said the staff do good work and are reasonable.
This review was collected via phone interview by Customer Research Inc.

MV
Mike V.
Naperville, IL
Lexus GX 460
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Mike said that they have outstanding service and staff.
This review was collected via phone interview by Customer Research Inc.

SV
Sean V.
Oswego, IL
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Spoke with Gary. He said he was satisfied with his service. The employees were fair.
This review was collected via phone interview by Customer Research Inc.

MC
Mark C.
Naperville, IL
Toyota Sienna
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2018 Category: Service
Mark said the prices were a little high.
This review was collected via phone interview by Customer Research Inc.

DL
Diane L.
Plainfield, IL
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Spoke with Michael. He said he has used this business before and he knows the staff, they are good people who do a good job.
This review was collected via phone interview by Customer Research Inc.

GV
Gina V.
Naperville, IL
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Gina said the repairs were done in a timely manner and they were also very thorough.
This review was collected via phone interview by Customer Research Inc.

GO
Gabriel O.
Plainfield, IL
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Gabriel said he liked the businesses service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 189 in total