Performance Auto And Truck Center Plainfield


Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

83 Reviews

99% Would Recommend
Latest Review about 21 hours ago
KELSIE L. on 12/12/2017
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"I never regret taking my car in to Our Team"
The staff at Our Team (I still refer to them as Our Team) or Performance Auto and Truck are always honest and fair. We love them so much that we travel in from Chicago to get all our work done. Why do we drive over an hour to get work done on our car? Because I've been a customer for almost ten years and I'm never disappointed in the price or the work. The staff here are class acts. Thanks Jim, Pat, and the rest of the team. We always appreciate y'all.
Vehicle: Subaru Legacy Sedan
Service Date: 12/07/2017
Review Created: 12/12/2017 06:26 AM
Maria F. on 12/05/2017
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Maria said the business specified what was going to be done. She had no trouble and they took care of what was needed.
Vehicle: Ford Expedition
Category: Service
Service Date: 12/01/2017
Review Created: 12/05/2017
This review was collected via phone interview by Customer Research Inc.
Shawn M. on 11/28/2017
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Shawn said the business got everything done in a timely manner.
Vehicle: Nissan Armada
Category: Service
Service Date: 11/21/2017
Review Created: 11/28/2017
This review was collected via phone interview by Customer Research Inc.
Tim H. on 11/25/2017
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Tim said this business provided good service and he had no complaints.
Vehicle: Nissan Maxima
Category: Service
Service Date: 11/22/2017
Review Created: 11/25/2017
This review was collected via phone interview by Customer Research Inc.
BILL AND MARIE C. on 11/24/2017
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"First visit since the transition in ownership. It appears to have maintained previous quality and service standards. Lots of info on website."
One minor hiccup: Jimmy always put in Mobil one, but probably be my fault for failing to specify.
Vehicle: Chevrolet Corvette
Service Date: 11/22/2017
Review Created: 11/24/2017 06:13 AM
Jason S. on 11/24/2017
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Jason said the staff were up-front and honest.
Vehicle: Nissan Altima
Category: Service
Service Date: 11/21/2017
Review Created: 11/24/2017
This review was collected via phone interview by Customer Research Inc.
Laurie F. on 11/21/2017
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Laurie said the staff was friendly and they did the work she asked for without doing more.
Vehicle: Toyota Highlander
Category: Service
Service Date: 10/10/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
ROMIE and ROSALIE A. on 11/19/2017
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"Quality Service from honest people!"
Good group of people here. They provide the services requested and are not pushing to do more than what is necessary. Great rates and quoted less than the competition. High quality service and car was running much better after seeing them. Will use them going forward for all my service needs. I was pleasantly surprised by the entire experience! Highly recommended.
Vehicle: Toyota Camry
Service Date: 11/17/2017
Review Created: 11/19/2017 11:42 AM
Bob D. on 11/18/2017
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Bob said this business provided good, quick service. He is happy with them. He is a repeat customer and has nothing but good things to say about them.
Vehicle: Ford Ranger
Category: Service
Service Date: 11/08/2017
Review Created: 11/18/2017
This review was collected via phone interview by Customer Research Inc.
Ron Y. on 11/15/2017
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Spoke with Amy. She said the business does good work.
Vehicle: Chevrolet Cruze
Category: Service
Service Date: 11/10/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
JOSEPH L. on 11/10/2017
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"Excellent service and friendly shop."
I was in and out in record time and with the new winter tires I feel safer. Thanks again. Joe
Vehicle: Pontiac G8
Service Date: 11/08/2017
Review Created: 11/10/2017 05:09 AM
Vivian D. on 11/08/2017
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Vivian said she has been returning for years, and she trusts the staff's service.
Vehicle: Mercedes-Benz C240
Category: Service
Service Date: 11/03/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Dan L. on 11/07/2017
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Dan said the service was done on time. He received good service and she was satisfied.
Vehicle: Toyota Camry
Category: Service
Service Date: 10/30/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Joel C. on 11/06/2017
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Joel said he received good service, and it was done on time.
Vehicle: Dodge Dart
Category: Service
Service Date: 10/30/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
JOHN F. on 11/04/2017
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"Quality and trustworthy"
So far my experiences at PA have always been unusually positive. Very friendly. Quality work. In and out without feeling like I'm being pressured to pay for work I don't need. Thank God you're close too.
Vehicle: Honda Odyssey
Service Date: 11/02/2017
Review Created: 11/04/2017 02:14 AM
Todd R. on 11/02/2017
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"Todd R in Naperville"
Starter replaced. Still didn't work, part was bad. They worked fast and price was more than fair. PROBLEMS HAPPEN, IT'S HOW YOU HANDLE THEM THAT MAKES ALLL THE DIFFERENCE! THE PERFORMANCE AUTO FAMILY GETS A 10!!!! Guaranteed all future business from my family. Thanks a million for taking care of me Pat!
Service Date: 11/06/2017
Review Created: 11/02/2017 09:36 AM
ROY AND LINDA D. on 10/28/2017
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"Honest"
Performance Auto found the brake booster to be leaking. They checked with the manufacturer and found that there was an extended warranty. Pat told me to take it to the dealership and have the work done under the warranty. No cost to me!
Vehicle: Lincoln MKX
Service Date: 10/04/2017
Review Created: 10/28/2017 01:38 AM
Michael G. on 10/27/2017
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Michael said this business did he work in a timely fashion and the price was reasonable.
Vehicle: Honda Odyssey
Category: Service
Service Date: 10/25/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
JOSEPH L. on 10/26/2017
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"Excellent service and friendly shop."
Vehicle serviced by knowledgeable staff.
Great attention to details and accommodation for loner vehicle.
Vehicle: Ford Mustang
Service Date: 10/24/2017
Review Created: 10/26/2017 05:04 AM
Fei D. on 10/23/2017
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Fei said she likes the customer service. The staff is very courteous and helpful, and the staff completed the job on time.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 83 in total