Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

236 Reviews

100% Would Recommend
Latest Review 15 days ago

Reviews


AK
Andrey K.
Glendale Heights, IL
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Andrey said this business did an excellent job,
This review was collected via phone interview by Customer Research Inc.

TL
TOM L.
Elk Grove Village, IL
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018
Friendliness, clean as can be , location
See review title impressed with courtesy of desk staff

AL
Anthony L.
Elk Grove Village, IL
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Anthony said the business fixed everything just perfect, for a reasonable price.
This review was collected via phone interview by Customer Research Inc.

BU
Ben U.
Illinois
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Ben said this business was awesome, quick and Craig was awesome.
This review was collected via phone interview by Customer Research Inc.

MD
Michael D.
Elk Grove Village, IL
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Michael said they are the best.
This review was collected via phone interview by Customer Research Inc.

AC
AL C.
Elk Grove Village, IL
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018
Shop is very clean, friendly and econimical.
We brought our 2010 RX350 Lexus in for a fall checkup and oil change. I mentioned a "clunk" when going over some of Illinois famous roads. It turned out that one of the rear shocks was leaking, so we had both rear shocks replaced. Craig filled out an additional receipt and gave us a mail in coupon for $30.00 to Monroe Shocks.
Thank you Craig.

Al C.

RB
RON B.
Elk Grove Village, IL
Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Great service,great price.
I always know that I can call Craig and have my car repaired in a timely manner with pricing that is always the best around.

BA
Brandon A.
Elk Grove Village, IL
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Brandon said he dropped his vehicle off, as it was an emergency. A mechanic named Craig helped him out. He was 100% percent professional, fantastic, and looked out for him, keeping in constant touch, asking questions to get a driver's view of what was going on with the vehicle. Everybody over there at the business took care of his issue and he plans on going back for any future work. He looks forward to having them looking at the vehicle again, and stated he has a feeling that the future work will be done correctly.
This review was collected via phone interview by Customer Research Inc.

GT
GARRY T.
Elk Grove Village, IL
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Service with a Smile
Thoroughly explain what's wrong. What was suppose to take days to fix due to a part that needs to be ordered, ended up taking a day.

SC
Shirley C.
Hanover Park, IL
Chrysler Voyager
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Shirley said this business went above and beyond. They did the service so quickly and the price was far more reasonable than expected. She got picked up really quickly , they provided a ride for her.
This review was collected via phone interview by Customer Research Inc.

AP
Alex P.
Arlington Heights, IL
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Alex said the business always provides good service and he is treated well.
This review was collected via phone interview by Customer Research Inc.

MD
Mario D.
Elk Grove Village, IL
Chevrolet S-10
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Mario said their quality of work is good and they stand behind their work.
This review was collected via phone interview by Customer Research Inc.

RT
ROBERT T.
Elk Grove Village, IL
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2018
very good service
Always fast, very good service

CD
CAROLE D.
Elk Grove Village, IL
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018
Great Experience Every Time
So, I like Performance Auto because they always contribute to my car running well, are responsive in planned and unexpected situations, and provide great customer service. I really appreciate the helpful communication around every job. Their pricing is fair. They keep turn around promises. Finally, they’re a local business, and I like that!

CD
Carole D.
Elk Grove Village, IL
Mazda MPV
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Carole said they examined her vehicle and made recommendations and they were very professional.
This review was collected via phone interview by Customer Research Inc.

CB
Chuck B.
Royal Oak, MI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018
A top repair Facility
I paid a little more than I wanted - but I got fast expert service.... I am a mechanic myself - and I had a major breakdown on Vacation - the car was fixed and back on the road by 1 the next day....

LS
Lynn S.
Elk Grove Village, IL
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Lynn said this business diagnosed her problem and fixed it right away for a reasonable price.
This review was collected via phone interview by Customer Research Inc.

JW
James W.
Itasca, IL
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
James said that the place was quick and the service was good and fast.
This review was collected via phone interview by Customer Research Inc.

SP
Scott P.
Winnetka, IL
Chevrolet Suburban
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2018 Category: Service
Scott said he is happy with his service at this facility but the servicing of his vehicle took longer than he expected.
This review was collected via phone interview by Customer Research Inc.

CN
Carroll N.
Elk Grove Village, IL
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Carroll said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 236 in total