Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

329 Reviews

100% Would Recommend
Latest Review about 13 hours ago

Reviews


CD
CAROLE D.
Elk Grove Village, IL
Hyundai Sonata
Verified Customer
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07/20/2019
Love this business
Knowledgeable people. Good communicators. Good pricing. Stand behind their work. Clean shop. Nice people.

Verified Customer
Elk Grove Village, IL
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019
Fair and Honest
Trust them, they explain everything, don't push unnecessary items

AL
ALAN L.
Elk Grove Village, IL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019
excelent work
Always fast and frendly service

BM
Bridget M.
Illinois
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2019 Category: Service
Bridget said she was hoping the cost of the service would be less expensive. She was traveling and needed brake work. The staff understood the urgency and was able to get her in the next morning.
This review was collected via phone interview by Customer Research Inc.

NC
Nick C.
Bartlett, IL
Mercedes-Benz C320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Nick said if someone is looking for an honest person that does a good job Craig would be the person to go to.
This review was collected via phone interview by Customer Research Inc.

BF
BRANDEN F.
Elmhurst, IL
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2019
Warranty work
Best place to bring your vehicle honest and great to work with.

DS
DAN S.
Elk Grove Village, IL
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019
Recent Repair
As always prompt professional service. The owner is always available to answer questions about your repair. Explains the issue in full detail and provides how to best fix the repair.

Verified Customer
Elk Grove Village, IL
Dodge Intrepid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2019
Fast and friendly
Close to home. The mechanics know what they are doing.

PK
PETER K.
Elk Grove Village, IL
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2019
car repair fast and excellent service
I have used performance auto center for almost 4 years now. They are the most professional and efficient car service center I have had the opportunity to work with. My car is maintained in excellent condition due to them. I recently had a sensor failure, causing the car to buck and stall; occurring in traffic. They were able to take a look at the car the next day; diagnosed the bad sensor by mid-morning, let me know the issue and associated repair cost, and I had the car back that afternoon running perfectly again. I would highly recommend Performance Auto Center to anyone.

GB
GARY B.
Elk Grove Village, IL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019
Courteousness, Clean Facilities, Timely Service
No comment

JT
JOE T.
Elk Grove Village, IL
Mercedes-Benz E-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019
Prompt and courteous service. Very trustworthy owner who takes pride in client satisfaction. Has always been willing to help.Overall cleanliness of the shop
Our Mercedes need major repairs to the drivetrain and steering. Not only were they done expeditiously but the vehicle has never rode so well. I would highly recommend this shop. I have found through my experince over the past 15 years their prices are 30 - 40% cheaper than the dealer.

JT
JOE T.
Elk Grove Village, IL
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019
Unprecedented customer service, quality, and cleanliness of the shop
Our family has been using Performance Auto since 2005. Their integrity, honest, and quality of service go beyond what''s expected. We have had numerous car repairs over the last 14 years from major ones to just oil changes, and have been completely satisfied on each visit. Craig the owner is and honest and trustworthy person who has demonstrated that many times over. I would definitely recommend this shop over any dealership for price and quality. Joe T.

RL
ROB L.
Elk Grove Village, IL
Acura 3.2TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019
Old Car Kept Running
Thanks for keeping me from a new car. Not sure what my threshold is until I stop putting money into an 18 year old car but thanks as always!

NA
Noorali A.
Illinois
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Noorali said he is happy with the service, the customer service and the workmanship on the vehicle. He was very happy to get the service done for a good price after he was given a higher price from a competitor.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Glen Ellyn, IL
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2019
Oil change
Oil change and tire rotation or standard. Just wish I didn't have to wait over an hour for just an oil change and a tire rotation.

WM
Wayne M.
Elk Grove Village, IL
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Wayne said this business did a really good job.
This review was collected via phone interview by Customer Research Inc.

CK
Casimer K.
Wood Dale, IL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Casimer said he was satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

CK
Casimer K.
Wood Dale, IL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Casimer said he was satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

KK
KIM K.
Elk Grove Village, IL
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019
E 350 2011
I was very pleased with the way I and my car we’re treated. I would highly recommend if you’re looking for a good mechanic that knows his stuff then you need to go performance auto center in elk Grove Village

TD
TOM D.
Itasca, IL
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2019
close to home
always friendly, excellent service .

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