Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

282 Reviews

100% Would Recommend
Latest Review 6 days ago

Reviews


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Tony P.
Elk Grove Village, IL
Nissan Versa
Verified Customer
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02/15/2019 Category: Service
Tony said the staff always treats him well.
This review was collected via phone interview by Customer Research Inc.

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PETER K.
Elk Grove Village, IL
Buick LeSabre
Verified Customer
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02/14/2019
Five Star Service
Been using the Performance Auto Center for nearly 4 years now; they are the best auto service center I have ever experienced; highly professional, easy to schedule, excellent response and servicing. Highly recommend!

TD
Tom D.
Elk Grove Village, IL
Chevrolet Malibu
Verified Customer
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02/14/2019 Category: Service
Tom said Craig has been very good to him and does very good work. He stated they are honest and accommodating at this business.
This review was collected via phone interview by Customer Research Inc.

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CHRIS L.
Schaumburg, IL
Subaru Forester
Verified Customer
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02/12/2019
Great service
Great service all around. Quick turnaround and friendly staff. Will definitely be back

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LEN I.
Schaumburg, IL
Jeep Cherokee
Verified Customer
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02/12/2019
Never a let down
The staff at Performance are top notch. Appointments are accommodated to my schedule. Service is thorough and time efficient. Always available during an emergency.
Have been a customer for years and wouldn't consider going anywhere else.

BY
BEN Y.
Elk Grove Village, IL
Toyota Camry
Verified Customer
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02/12/2019
Service is great
People are very friendly beside good service

MD
Mario D.
Elk Grove Village, IL
Mercedes-Benz E500
Verified Customer
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02/12/2019 Category: Service
Mario said they do quality work and they take care of their customers.
This review was collected via phone interview by Customer Research Inc.

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LUCIANE G.
Des Plaines, IL
Chevrolet TrailBlazer
Verified Customer
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02/11/2019
Still very satisfied with the services.
I have been a customer for many years, and several cars. I have been trusting my cars to Craig's team and have never been disappointed. He makes sure my daughter drives a safe car, the most important thing to me. Very honest business! Will keep coming back when needed.

DC
DOMINIC C.
Elk Grove Village, IL
Pontiac Aztek
Verified Customer
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01/28/2019
Great customer service
Great service always can trust them and they backup there service if any problems
Dom c

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DENNIS J.
Schaumburg, IL
Hyundai Elantra Touring
Verified Customer
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01/28/2019
They take pride in their work.
Outstanding!

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Lloyd C.
Elk Grove Village, IL
Buick Rendezvous
Verified Customer
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01/23/2019 Category: Service
Lloyd said Craig provided unbelievably great service.
This review was collected via phone interview by Customer Research Inc.

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JAY G.
Streamwood, IL
Jeep Wrangler
Verified Customer
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01/18/2019
100% Satisfied
Great work as always.. I only bring my cars here..

JA
Jean A.
Elk Grove Village, IL
Ford Escape
Verified Customer
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01/17/2019 Category: Service
Jean said the business took her in immediately and they were thorough, and all for a great price.
This review was collected via phone interview by Customer Research Inc.

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HELEN C.
Elk Grove Village, IL
Honda CR-V
Verified Customer
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01/14/2019
They know cars and keep them running well!
I have a car that will be 16 years old in 2019 and Performance Auto keeps it running reliably for me. That’s the most important thing to me. It’s been a great vehicle over the years but it needs to be maintained and occasionally repaired. For those needs I rely on Performance Auto. If you have car problems visit Craig and his staff. You’ll be glad you did.

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ROB L.
Elk Grove Village, IL
Acura 3.2TL
Verified Customer
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01/13/2019
Fast Service!
Battery died and had it towed to Performance Auto and had the car back the same day!

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Dennis S.
Illinois
Audi S4
Verified Customer
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01/12/2019 Category: Service
Dennis said the service was fast and they got done what he needed to be done quickly. He said the service was great.
This review was collected via phone interview by Customer Research Inc.

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GENE F.
Elk Grove Village, IL
Lincoln MKZ
Verified Customer
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01/10/2019
Pleasant experience when you walk in as they know you by your first name and have techs in repair area that do a very nice job.
Craig purchased this business about five years ago from a person that had worked hard to please his customers. Was concerned this might be lost with the change in management, but not the case at all, as Craig has done a great job adding more growth to the business with customer satisfaction. Keeps a nice clean shop which keeps his techs happy too.

MC
Megan C.
Roselle, IL
Toyota Corolla
Verified Customer
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01/09/2019 Category: Service
Megan said she felt comfortable with them, and she felt that they were not trying to make her pay more than what she needed to
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Chicago, IL
Jeep Patriot
Verified Customer
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12/28/2018
Exceptional service and work!
Craig and Performance auto perform quality timely work with excellent customer service!

MC
Mary C.
Normal, IL
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12/25/2018
70,000 mile check. Trust, integrity, honesty.
As always, I am highly satisfied with the work Craig and his staff with my vehicle repairs. You trust them to properly diagnose and repair your vehicle, do it in a timely fashion, and not charge an arm and a leg. I always know they are going to do a great job. Thanks again!