Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

301 Reviews

100% Would Recommend
Latest Review 10 days ago

Reviews


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Bonnie W.
Elk Grove Village, IL
Chevrolet Cruze
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/15/2019 Category: Service
Bonnie said she had to go back three or four times for a leak that kept coming back. She recommends this business to everyone. The staff make sure they get the job done and are very courteous.
This review was collected via phone interview by Customer Research Inc.

RG
RICHARD G.
Streamwood, IL
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019
Work completed correct and on time
Due to pot holes the right strut was damaged as noticed during routine maintenance. Right and left struts where replaced. Now drives safely as on rails

Verified Customer
Elk Grove Village, IL
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019
Fair and Honest
They explain everything thoroughly and are very pleasant.

KP
Kevin P.
Wood Dale, IL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Kevin said his problem was addressed in the most cost effective manner.
This review was collected via phone interview by Customer Research Inc.

AH
Art H.
Elk Grove Village, IL
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Art said the service was great and convenient. What the employees fix, stays fixed.
This review was collected via phone interview by Customer Research Inc.

TC
Tony C.
Roselle, IL
Land Rover Range Rover Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Tony said they did a good job. There are no complaints.
This review was collected via phone interview by Customer Research Inc.

KS
KATHLEEN S.
Elk Grove Village, IL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019
REVIEW
THE STAFF IS FRIENDLY AND KNOWLEDGABLE. IT IS QUALITY WORK IN A TIMELY WAY.

TL
TOM L.
Elk Grove Village, IL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2019
Clean shop , friendly employees. Close to home. Good service
See title area. Good service

Verified Customer
Glenview, IL
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2019
Great service, fair prices
Great service, fair prices

GK
GARY K.
Elgin, IL
BMW Z3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2019
Z3 repair
They are experts, honest, fair and great to do business with. Craig and his team exceeded all my expectations.

Verified Customer
Elk Grove Village, IL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019
reliable service
Had a tire losing air Craig was able to get to it quickly and take care of it. Also took care of oil change and still only slightly late for work. Thanks

PK
PETER K.
Elk Grove Village, IL
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019
Exceptional response and repair of my vehicle
I have been going to Performance Auto Center for nearly 4 years now and there work ethic and professionalism has been exceptional. Recently had a trouble light come on going to work. I called them the next morning to see if they could squeeze me in and they did. Not only fixing the issue causing the light but also two other problems, one of which was a gas leak at the filter. As always, all issues are explained and estimates provide on the cost of repair before they proceed. They are truly an exceptional auto center and would highly recommend them

KN
Karen N.
Elk Grove Village, IL
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Karen said the staff is always honest and quick to service her vehicle.
This review was collected via phone interview by Customer Research Inc.

JK
Jim K.
Elk Grove Village, IL
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Jim said the work was done correctly. He also stated that the staff did a nice job and were very friendly and his vehicle was done when they said it would be done. He said he had no problems and that the business has a clean facility.
This review was collected via phone interview by Customer Research Inc.

AK
Andrey K.
Glendale Heights, IL
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Andrey said they went above and beyond and did the service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JG
JAY G.
Streamwood, IL
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019
Great work and customer service
Very friendly and knowledgeable. Will not steer you in the wrong direction.

TF
TOM F.
Richmond, IL
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019
Good service
They took me without an appointment because my brakes had failed. Service was done while I was at work. Very professional.

AM
Anant M.
Elk Grove Village, IL
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/26/2019 Category: Service
Anant said Craig does a really good job and he's been a customer for a long time. He stated he may have been able to get the service done for a quarter of the price, if they were able to use different parts.
This review was collected via phone interview by Customer Research Inc.

TP
Tony P.
Elk Grove Village, IL
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Tony said the staff always treats him well.
This review was collected via phone interview by Customer Research Inc.

PK
PETER K.
Elk Grove Village, IL
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Five Star Service
Been using the Performance Auto Center for nearly 4 years now; they are the best auto service center I have ever experienced; highly professional, easy to schedule, excellent response and servicing. Highly recommend!

Displaying Review 1 - 20 of 301 in total