Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92
4.9

( 366 Reviews )

100% Would Recommend
Latest Review 5 days ago

Reviews


CD
CAROLE D.
Elk Grove Village, IL
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019
Great service
Good clear communication. All info is upfront before work is done. Fixes and maintenance done well. Nice people. Clean garage. Nice waiting area. Convenient to my house. Been a customer for at least 7 years. No regrets.

JK
JODIE K.
Elk Grove Village, IL
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019
Jodie
I can always count on performance auto in Elk Grove Village To take care of my car and I know I can trust them

MD
MICHAEL D.
Elk Grove Village, IL
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019
Always Use Performance
Craig and his mechanics are top notch. They always get the job done and service my truck in an efficient and accurate manner. I go to Performance for all of my preventive and corrective maintenance needs.

CQ
Cindy Q.
Illinois
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Cindy said she just walked in and they gave her the service right away.
This review was collected via phone interview by Customer Research Inc.

TD
TOM D.
Itasca, IL
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2019
Oil change.
Service was performed promptly on time that my appointment was set for . Always friendly staff !

JD
JACOB D.
Mount Prospect, IL
Jaguar X-TYPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019
The Best
Great service always fair and up front about services and repairs

SB
SANDY B.
Schaumburg, IL
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019
New tires
When I got my oil changed in September I asked for a quote on new tires, because I wanted to compare prices. Their price was better than Costco, and they could align my car also. It was going to take longer than I estimated and they offered to drive me to a friends house that wasn’t too far away. Very friendly staff and accommodating.

AM
Alex M.
Itasca, IL
Land Rover Range Rover
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
Alex said that the place was fast and efficient.
This review was collected via phone interview by Customer Research Inc.

JL
Joe L.
Illinois
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
Joe said the service was good, fast and done great. He added that the owner, Craig is a good guy.
This review was collected via phone interview by Customer Research Inc.

HC
HELEN C.
Elk Grove Village, IL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019
Another great visit to Performance Auto
I had been having trouble for some time with the battery - finally replaced it and thought the trouble would stop. It didn't and so I went to Performance Auto. Craig's automotive genius came to the rescue - he found a broken door closure was draining the new battery and probably the old one. He replaced that part and my car has returned to reliable starting. Very pleased!

Verified Customer
Elk Grove Village, IL
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019
Do a good job of checking out the entire car.
Brought in 60,000 checkup . Changed oil, rotated tires, and changed transmission fluid in just a few hours.

EM
Ernest M.
Elk Grove Village, IL
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Ernest said he is satisfied with the work and the response he got.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Elk Grove Village, IL
Dodge Intrepid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2019
Flat rire
Very efficient

JD
JACOB D.
Mount Prospect, IL
Jaguar X-TYPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2019
Great service
I've used this shop twice and both times very fairly priced and very friendly and nice I will continue to use them going forward

JK
JODIE K.
Elk Grove Village, IL
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019
They are close to my home most important is I trust him
I trust the service that I get there and would highly recommend it to someone seeking to have there car repaired or fixed or serviced

MK
Mike K.
Bartlett, IL
Mitsubishi Lancer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
Mike said they take good care of his vehicle.
This review was collected via phone interview by Customer Research Inc.

NB
Nick B.
Elk Grove Village, IL
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
Nick said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Elk Grove Village, IL
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019
tire pressure indicator light
My tire pressure indicator light was on. I tried putting air in tires, but that did not help. Performance Auto found a nail in the front right tire. Patched tire and checked pressure on all tires. Problem was fixed in a 1/2 hour.

MM
Marek M.
Elk Grove Village, IL
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
Marek said he was looking around and saw the favorable reviews on the business and started going there.
This review was collected via phone interview by Customer Research Inc.

MT
Mike T.
Elk Grove Village, IL
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
Mike said that it was fine. He said that they did what they said would do and what more could he ask for.
This review was collected via phone interview by Customer Research Inc.