Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

259 Reviews

100% Would Recommend
Latest Review 6 days ago

Reviews


AD
Agnes D.
Elk Grove Village, IL
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Agnes said the business does very good work. She said in all the time she's been going there they have always done a wonderful job.
This review was collected via phone interview by Customer Research Inc.

MC
MARY ELLEN C.
Normal, IL
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018
New brake pads
Very satisfied with the new brake pads. One set of rotors were resurfaced and the other set was fine. Had Performance Auto do my brake job because another shop said I needed new rotors, when I didn't. You can count on their integrity and a job well done. Thank you.

Verified Customer
Elk Grove Village, IL
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
Service is always on time and done correctly.
Very thorough.

MG
Mr./Ms. G.
Elk Grove Village, IL
Hyundai SANTA FE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Gerard Printing
Car maintenance, through a dealer or repair shop, is important. Trusting that your car will be treated with care and the repair completed properly is very important. I wanted a clean, well maintained, up to date shop. And a shop that remembered my name and car when I called.
This is the place.

Verified Customer
Mercedes-Benz Sprinter Crew Vans
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/26/2018
Service with a smile and on time.
No extra charges unless discussed before work. No surprises. Quality work done with a smile.

AL
ANTHONY L.
Elk Grove Village, IL
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018
Fair prices and good work
The prices are very reasonable especially compared to Dealerships which are a total ripoff. Also, the work
is just as good as the dealerships if not better. I have recommended Performance Auto to all my friends.
Tony Lanzarotta

MR
Matt R.
Elk Grove Village, IL
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Matt said they are friendly, courteous, helpful and they seem to have done a good job.
This review was collected via phone interview by Customer Research Inc.

RT
ROBERT T.
Elk Grove Village, IL
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
They have excellent customer service
They have excellent customer service ,very fast service. They fix what has to be done and do not pad the bill.

MD
MICHAEL D.
Elk Grove Village, IL
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Performance Service Review
Craig always looks out for what's best on my truck. I use Performance for all of my preventive and corrective maintenance needs.

Verified Customer
Elk Grove Village, IL
Dodge Intrepid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
close to home
efficent and friendly

MM
Mike M.
Roselle, IL
Cadillac DTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Mike said the business is accommodating.
This review was collected via phone interview by Customer Research Inc.

EH
EDITH H.
Elk Grove Village, IL
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018
Friendly atmosphere while waiting for checkup
After i got home I realized there was no mention of front end alignment. I forgot to mention this item when I brought the car in. Also, I'm not sure it was part of the "special" coupon. My son from Dixon, IL, said he thought the car leaned either to the left or right, but I couldn't tell myself. Can you check your records to see whether this was checked? Thank you for letting me know. Edith Hellyer
847-594-0679
edithhellyer@comcast.net

DC
David C.
Itasca, IL
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
David said the service was good. The work was done quickly. The service was completed at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

TF
Tim F.
Elk Grove Village, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Car repairs
Craig and staff consistently go above and beyond to make sure the repair is explained and done correctly. Pleasure to deal with. Tim F.

RG
RICHARD G.
Streamwood, IL
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018
Oil Change and replace cooling tank
Have been using performance auto for many years great service

PK
PETER K.
Elk Grove Village, IL
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2018
Best car service
A very experienced and highly professional car service center. Easy to schedule and always provide feedback before any work is done for your ok. Highly recommend, best I ever experienced

TH
Tom H.
Schaumburg, IL
GMC Envoy
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/24/2018 Category: Service
Tom said he had scheduled an appointment for an oil change and the business had to squeeze him in because somewhere along the way the appointment had not been entered which caused his service to take almost twice as long as he had anticipated.
This review was collected via phone interview by Customer Research Inc.

PC
Potito C.
Western Springs, IL
Audi Q7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Potito said the staff members at the business were nice and they have good prices.
This review was collected via phone interview by Customer Research Inc.

MC
Martin C.
Elk Grove Village, IL
Lexus ES 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Martin said Craig would not push something that his vehicle didn't need.
This review was collected via phone interview by Customer Research Inc.

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Khalid E.
Elgin, IL
GMC Canyon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Khalid said the business had good service. It was quick and the employee name Craig was friendly and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 259 in total