Business Solutions
SureCritic / Auto Repair / Pfefferle Tire & Automotive Service Inc.
business image

Pfefferle Tire & Automotive Service Inc.

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,241 Reviews)
94
Write a Review
Schedule Appointment

Score Details

5 stars
89%
4 stars
7%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
13
Total ReScores™
3.9
ReScore™ Average
94
Net Promoter Score ®

Business Details

About

Pfefferle Tire and Automotive Service is a two generation, family owned and operated repair shop. We have been in business since 1994 providing great service to Fairfield, Hamilton and all of Butler County. We perform a safety check on all vehicles we service using no pressure sales tactics; we like to say “WHERE WE ADVISE AND YOU Pfefferle Tire and Automotive Service is a two generation, family owned and operated repair shop. We have been in business since 1994 providing great service to Fairfield, Hamilton and all of Butler County. We perform a safety check on all vehicles we service using no pressure sales tactics; we like to say “WHERE WE ADVISE AND YOU DECIDE!” ...more

Categories
Auto Repair, Car Maintenance, Tire Sales and Repair
Contact
(513) 829-1900
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
479 Nilles Rd Fairfield, OH 45014
Get Directions
Pfefferle Tire & Automotive Service Inc.'s Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,241 Reviews)
Write a Review
Recent Reviews
KK
gravatar
Kathy K.
Honda Fit
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/02/2014
verified customer Verified Customer
oil and tire and wiper blade change is quick in this newest location
unusual visit for me. first time I will need to come back to complete the service since my 2011 Honda Fit has unusual size passenger window wiper size (14") and aren't kept in stock. had to be special ordered. Plus you were out of oil filter for my car so that too had to be ordered. Will pick both up in a week when I come back down that way, since I drive from Dayton (my choice). This little inconvenience by no means changes my opinion about your overall services which I have been very happy with in the past. I may call ahead of time in the future to be sure you have those parts so I don't have to make return trip. Since YOU asked for my feedback I am providing what my experience was. Don't mistake this as a complaint. Just stating the facts you asked for.
Recommended
Chris P., Owner from Pfefferle Tire & Automotive Service Inc. responded on 03/03/2014 06:07 AM

Hi Kathy,

We stock a lot of different parts.  We cannot stock everything though and we apologize for that.  Sorry to inconvienience you.  We appreciate the feedback for sure, see you soon!

Chris Pfefferle

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.