Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

792 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 5 days ago

Reviews


CM
Carmen M.
Whittier, CA
Isuzu Rodeo
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/08/2018 Category: Service
Carmen said the staff completed the service in a timely manner, but the recommendations, she later found, were not needed on her vehicle.
This review was collected via phone interview by Customer Research Inc.

WR
Wesley R.
California
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018 Category: Service
Wesley said the staff was thorough.
This review was collected via phone interview by Customer Research Inc.

PG
Pauline G.
Montebello, CA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018 Category: Service
Pauline said the business had good service and they were very fast.
This review was collected via phone interview by Customer Research Inc.

MG
Mr./Ms. G.
Pico Rivera, CA
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2018
Fast service
Owner didn't have transmission oil for my vehicle, he was able to get it thst same day from the warehouse and complete transmission service, quick fast response

GY
GUILLERMO Y.
Whittier, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2018
Professional and well done.
Great work

MK
Mary K.
Pico Rivera, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2018 Category: Service
Mary said the staff were very accommodating she liked their work. She's a regular customer.
This review was collected via phone interview by Customer Research Inc.

JE
Julie E.
Pico Rivera, CA
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2018 Category: Service
Spoke with Julie's husband. He said the staff made him feel comfortable. The gentleman that helped him was very sincere and provided him with material he could use.
This review was collected via phone interview by Customer Research Inc.

AE
ANNETTE E.
Long Beach, CA
Subaru Forester (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2018
Smog
I have always been very satisfied with my service at PRAC. John is always friendly, helpful and eager to please his customers. He is very good at explaining the work that needs done and he takes the time to do so.
All in all, excellent service! Thanks John!

AR
Alfeedo R.
Los Angeles, CA
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018
Great Service
I've been going to this shop since last August, as I was referred to this place by a friend of my Mom. John Sirob is always ready to see my car ( 2013 Chevy Sonic )or he'll tell me what's the best time. He has three people to work on the cars and they are always busy working, everyday at 8am. John has been very kind as well as straight-forward about what my car has needed/needs and he documents everything for me. He truly believes in making "Customers for Life!" I recommend this place to anyone.

IJ
IGNACIO J.
Pico Rivera, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018
Fast and reliable service
John has worked on my family's cars for many years. He has always given great service. He has always been honest and trust worthy.

JM
Juliana M.
Pico Rivera, CA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Juliana said the employees always tell her what the issue is with her vehicle and they don't take long to fix it.
This review was collected via phone interview by Customer Research Inc.

AB
Alex B.
Montebello, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018 Category: Service
Alex said he was satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

JR
Jose R.
Bell, CA
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018 Category: Service
Jose said the staff were very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

RS
Rick S.
California
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Rick said the business provides pretty good service.
This review was collected via phone interview by Customer Research Inc.

HU
Henry U.
Whittier, CA
Mazda Protege
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2018 Category: Service
Spoke with Connie. She said the employees were really helpful and kind. She also said the service was really good.
This review was collected via phone interview by Customer Research Inc.

EN
Eric N.
Pico Rivera, CA
Dodge Challenger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/06/2018 Category: Service
Eric said he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

IV
Irene V.
Whittier, CA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018
John's the best!
John is efficient, comprehensive, timely, explanatory, and sensitive to your budget.

CJ
Carol J.
Los Angeles, CA
Ford Focus
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/01/2018
Not satisfied
Referred by AAA. Most of the things that needed to be replaced, didn't have to and was brand new. Very expensive, if I had service done here

Zero-0 star rated. Had to put a star to submit my experience

RV
Roger V.
Los Angeles, CA
Mitsubishi Eclipse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2018
Great work, honest guys
These guys are very honest and very clean in over all appearance and behavior. Their customer service is excellent and their work is trustworthy. I liked this place and the people. Totally recommend it.

AM
AGNES M.
Los Angeles, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2018
The best service
I've been taking my car to Auto clinic for over 20 years. John is one of the best nechanics. His service is 2nd to none. He inspects your car, and lets you know what needs to ve done immediately.