Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

739 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 3 days ago

Reviews


RA
Ryan A.
Pico Rivera, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2017 Category: Service
Ryan said he got good results from this business, and it was pretty straight forward.
This review was collected via phone interview by Customer Research Inc.

MV
Mark V.
Pico Rivera, CA
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2017 Category: Service
Mark said the business was straightforward. There was no haggle. They did quality work. He said he felt happy with them. He appreciated John and the service he provided.
This review was collected via phone interview by Customer Research Inc.

CL
Celena L.
California
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2017 Category: Service
Celena said the people at this business are really friendly and really quick. She has never had any issues with them, and she is very satisfied. She has been going there for a while now.
This review was collected via phone interview by Customer Research Inc.

JG
Joel G.
California
Mitsubishi Mirage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2017 Category: Service
Joel said this business did beautiful work.
This review was collected via phone interview by Customer Research Inc.

GG
Gloria G.
Pico Rivera, CA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2017 Category: Service
Gloria said the service was good. Her questions were answered and they did good work. They were pleasant and the work was fine.
This review was collected via phone interview by Customer Research Inc.

SA
Sergio A.
Pico Rivera, CA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2017 Category: Service
Sergio said this business did a very good job. They have quick service and they were very honest with the service. This was his first time with this facility and it was a good experience. He will take his vehicles to this facility from now on whenever they need a smog check. The guys at this facility are very professional and they did a good job.
This review was collected via phone interview by Customer Research Inc.

LJ
Luis J.
Pico Rivera, CA
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2017 Category: Service
Luis said he was referred to this business. They did a good job.
This review was collected via phone interview by Customer Research Inc.

RS
Ramon S.
Pico Rivera, CA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2017 Category: Service
Ramon said he has been to this business several times, and they are very quick. They are close by, efficient, and fast. They got him in and out. Their prices are competitive and they do good work. They have good customer service, and they answer all his questions. They tell him what is wrong with his vehicle, and explain services that can be done in the future.
This review was collected via phone interview by Customer Research Inc.

CV
CHRISTINE V.
Whittier, CA
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2017
3/10/17 repair service
Once again John and his employees were able to diagnose and repair the problem in a timely and professional manner.

KG
Kathryn G.
Whittier, CA
Saturn Ion 2
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2017 Category: Service
Kathryn said this business was quick. John was very pleasant.
This review was collected via phone interview by Customer Research Inc.

JG
Jose G.
Pico Rivera, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2017 Category: Service
Spoke with Jose's wife. She said she is always satisfied with them and she has been there before. She hasn't had any problems.
This review was collected via phone interview by Customer Research Inc.

LG
laura g.
Pico Rivera, CA
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2017
Review
Great service by John and his people. All Very knowledgeable and helpful.

FZ
Francisco Z.
Pico Rivera, CA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2017 Category: Service
Francisco said the personnel at this business are very friendly and they make sure to ask their customers if there is anything else they need.
This review was collected via phone interview by Customer Research Inc.

JR
Jose R.
California
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2017 Category: Service
Jose said the business did the job he wanted done.
This review was collected via phone interview by Customer Research Inc.

AH
Albano H.
Pico Rivera, CA
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2017 Category: Service
Albano said this business was attentive to the issues with his vehicle.
This review was collected via phone interview by Customer Research Inc.

EM
Edwin M.
Pico Rivera, CA
Volkswagen Jetta
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/06/2017 Category: Service
Edwin said he was not happy. They told him he needed brakes and he didn't. He would not recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
John S. from Pico Rivera Auto Clinic responded on 03/07/2017

I just spoke to mr Edwin, we never told him he needed brakes, it was very obvious the condtion of his brakes were well over 90% percent life remaining. i belive Edwin misunderstood the recomendations given to him at the time of his inspection eben though it was clearly written on his vehical evaluation report.


SA
Salvador A.
Maywood, CA
GMC Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2017 Category: Service
Salvador said this business provided good service and he was satisfied.
This review was collected via phone interview by Customer Research Inc.

ML
Manuel L.
Pico Rivera, CA
Chevrolet Traverse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2017 Category: Service
Manuel said he likes this business, and they did a good job.
This review was collected via phone interview by Customer Research Inc.

MG
Mario G.
California
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2017 Category: Service
Mario said they are professional, honest and open. They answered all of his questions. He was given a 2 year warranty. He'll be a return customer.
This review was collected via phone interview by Customer Research Inc.

SN
Sarah N.
Montebello, CA
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2017 Category: Service
Sarah said the business did very good work.
This review was collected via phone interview by Customer Research Inc.