Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

649 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


GD
Gary D.
Columbia, MO
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Service
Gary said the employees were personable. They provided outstanding service. They were thorough. They provided excellent service.
This review was collected via phone interview by Customer Research Inc.

JH
Jon H.
Columbia, MO
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Jon said every time they have done good and accurate work. They know what exactly what it's going to be and how much it will be. Then they let him know beforehand. They are easier to deal with in that way.
This review was collected via phone interview by Customer Research Inc.
Doug Privitt & C. from Privitt Auto Service responded on 04/15/2019

Thanks Jon! It is our practice to let you know what we find before we do the work. 


LB
Linda B.
Missouri
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Linda said the service was good and the business is honest. She appreciates their work.
This review was collected via phone interview by Customer Research Inc.
Doug Privitt & C. from Privitt Auto Service responded on 04/08/2019

Thank You Linda! We apreciate your business!


JG
JULIA G.
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2019
wonderful customer service
Privitt Auto Service is always willing to explain the repair and why it is necessary. Recently, they went the extra mile with repairing my car. This service is really appreciated.
Doug Privitt & C. from Privitt Auto Service responded on 03/25/2019

Thank You Julia! We always strive to help you understand what is going on with your vehicle.


SF
SUSAN F.
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019
Great service
Wonderfully fast and great service
Doug Privitt & C. from Privitt Auto Service responded on 03/18/2019

Thank You Susan! 


MW
Mitchel W.
Columbia, MO
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Mitchel said the business did accurate work.
This review was collected via phone interview by Customer Research Inc.
Doug Privitt & C. from Privitt Auto Service responded on 03/18/2019

Thank You Mitchel!


LJ
Lathoria J.
Missouri
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Lathoria said they did an awesome job. She said they had friendly staff and good prices.
This review was collected via phone interview by Customer Research Inc.
Doug Privitt & C. from Privitt Auto Service responded on 03/18/2019

Thank You Lathoria! We strive to keep our prices reasonable.


CP
Clark P.
Missouri
Chevrolet Camaro
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2019 Category: Service
Clark said this is only the second day since he's gotten his vehicle back but as far as he can tell everything is fine.
This review was collected via phone interview by Customer Research Inc.
Doug Privitt & C. from Privitt Auto Service responded on 03/18/2019

Thank You Clark! We hope your vehicle continues to run well!


KK
KATHY K.
Columbia, MO
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2019
Good Advice
I needed to have my oil changed, received a notice in my email. Mr Privitt have me some advice about my tires regarding replacement. I’m thankful there’s something who still goes the second mile. I’m glad I’m his customer.
Doug Privitt & C. from Privitt Auto Service responded on 03/11/2019

Thank You Kathy! Thank You for being our customer!


JM
JANET M.
Columbia, MO
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019
A Great Place for Cars
I have taken my car to Privitt Auto Serviced for more than 30 years. The service and repairs that they have done has always been good. I have always been able to depend on them for service.
Doug Privitt & C. from Privitt Auto Service responded on 03/11/2019

Thank you Janet! We apreciate your loyalty!


CM
Carrie M.
Columbia, MO
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Carrie said the staff were efficient. They called to her to make sure she had the info she needed.
This review was collected via phone interview by Customer Research Inc.
Doug Privitt & C. from Privitt Auto Service responded on 03/18/2019

Thank You Carrie! We always try to keep you informed!


JM
John M.
Columbia, MO
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Spoke with John's wife. She said the service was great.
This review was collected via phone interview by Customer Research Inc.
Doug Privitt & C. from Privitt Auto Service responded on 03/04/2019

Thank You! We apreciate your business!


NL
Nathan L.
Missouri
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Nathan said the employees were informative, did what he asked them to do, and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.
Doug Privitt & C. from Privitt Auto Service responded on 03/04/2019

Thank You Nathan! We always try to keep you informed!


SE
Sharon E.
Missouri
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Sharon said the business is the best. They are smart, patient and tolerant and she appreciates them.
This review was collected via phone interview by Customer Research Inc.
Doug Privitt & C. from Privitt Auto Service responded on 02/18/2019

Thank You Sharon! Thank You for your business!


CB
Cara B.
Missouri
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Cara said the business completed everything as expected, the service felt thorough, and the staff member that helped her was very clear in their notes.
This review was collected via phone interview by Customer Research Inc.
Doug Privitt & C. from Privitt Auto Service responded on 02/18/2019

Thank You Cara! We strive to be up front and informative with what we find. 


MS
Mikel S.
Missouri
Toyota Avalon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2019 Category: Service
Mikel said he's always received good service.
This review was collected via phone interview by Customer Research Inc.
Doug Privitt & C. from Privitt Auto Service responded on 02/18/2019

Thank You Mikel! We apreciate your business!


AP
Alex P.
Rocheport, MO
Mitsubishi Mirage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Alex said every he goes they are nice and professional.
This review was collected via phone interview by Customer Research Inc.
Doug Privitt & C. from Privitt Auto Service responded on 01/21/2019

Thank You Alex! We apreciate your business!


DS
Deonna S.
Columbia, MO
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Deonna said the service was very fast and honest.
This review was collected via phone interview by Customer Research Inc.
Doug Privitt & C. from Privitt Auto Service responded on 01/21/2019

Thank You Deonna! We strive to get your vehicle back to you as quickly as posible. 


CW
Carl W.
Columbia, MO
Subaru Forester
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/16/2019 Category: Service
Carl said that it was a series of unfortunate circumstances and Doug tried his best to solve them but ultimately his problem was not solved on his service visit. He stated that it came down to a manufacturers defect and that it was not the fault of the business.
This review was collected via phone interview by Customer Research Inc.
Doug Privitt & C. from Privitt Auto Service responded on 01/21/2019

Carl
That situation is very unfortunate. I am sorry you are having those problems!


SF
SUSAN F.
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/03/2019
Great, fast service
Always amazed when they get it done Sam-day!
Doug Privitt & C. from Privitt Auto Service responded on 01/07/2019

Thank You Susan! We strive to get your vehicle done as quickly as posible!


Displaying Review 1 - 20 of 649 in total