Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

452 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


BM
Bob M.
Coral, MI
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Bob said they treat him with respect. They are very kind and honest, and so are the mechanics.
This review was collected via phone interview by Customer Research Inc.

MR
Micheal R.
Rockford, MI
Ford Police Interceptor
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/17/2018 Category: Service
Micheal said the staff needs more communication with the customer at the front desk, and they need to let the customer know what's going on with the service.
This review was collected via phone interview by Customer Research Inc.

SK
Shamus K.
Cedar Springs, MI
Mercury Mountaineer
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/03/2018
Great people but mistakes were made
I went in for an alignment on my all wheel drive mercury mountaineer and they only did the front end alignment for almost the same price I could have had both front and rear done

FB
Floyd B.
Howard City, MI
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Floyd said the business does good work. He is happy with that. The business should have explained better about what charges would be. He was a little shocked with the bill.
This review was collected via phone interview by Customer Research Inc.

TR
Tiffany R.
Cedar Springs, MI
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Tiffany said that the place treated her well, she enjoyed working with them and the receptionist Kelly is exceptional.
This review was collected via phone interview by Customer Research Inc.

JC
Jim C.
Irons, MI
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Jim said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

TS
Teri S.
Morley, MI
Buick Park Avenue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Teri said that she would recommend this business for service. Carl is the best.
This review was collected via phone interview by Customer Research Inc.

JO
Jeanette O.
Lowell, MI
Oldsmobile Aurora
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Jeanette said the staff were great and took care of her vehicle perfectly.
This review was collected via phone interview by Customer Research Inc.

SM
Scott M.
Cedar Springs, MI
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Scott said the business takes care of the vehicle and call him when they are done with the service.
This review was collected via phone interview by Customer Research Inc.

JW
Jim W.
Cedar Springs, MI
Chevrolet Captiva Sport Fleet
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018
Oil change
While getting an oil change they noticed the serpentine belt was about to break and and replaced it. Fortunately it was under warranty.

BF
Brian F.
Rockford, MI
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Spoke with Brian's wife. She said they did an excellent job.
This review was collected via phone interview by Customer Research Inc.

SJ
Scott J.
Howard City, MI
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Scott said the lady at the desk was nice and everything went well from the tow to the mechanic fixing the vehicle.
This review was collected via phone interview by Customer Research Inc.

LW
Lauren W.
Sand Lake, MI
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Lauren said she has been to this business before and the staff always do good work.
This review was collected via phone interview by Customer Research Inc.

TR
Tiffany R.
Cedar Springs, MI
BMW X5
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/09/2018
Seems like a good places, staff is really nice
Had my car there 3 or more times now for a smoke issue... spent alot of money but it still smokes. Kind of frustrating that it's still not fixed and now seems to leak oil when it didnt before. I really want to like this place....

DR
Dennis R.
Grand Rapids, MI
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Dennis said the service at this business was right on time. He was very satisfied.
This review was collected via phone interview by Customer Research Inc.

JK
Jason K.
Cedar Springs, MI
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Jason said he liked the quality of service and the turn around time.
This review was collected via phone interview by Customer Research Inc.

BM
Bob M.
Coral, MI
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Bob said the business has good mechanics. They are honest and the staff is good, all around.
This review was collected via phone interview by Customer Research Inc.

RH
Rick H.
Grand Rapids, MI
Chevrolet Corvette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Rick said considering the work done on his vehicle it was done at a fair price and the business completed the work in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

BP
Beth P.
Cedar Springs, MI
Jeep Commander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Beth said, this business is good a getting her in when needed and they are helpful, trustworthy and honest.
This review was collected via phone interview by Customer Research Inc.

IC
Iva C.
Sand Lake, MI
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Iva said the staff provide great work. They are always on time and they do not overcharge.
This review was collected via phone interview by Customer Research Inc.