Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

461 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


MM
Michael M.
Pierson, MI
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Michael said the business took care of him and treated him well.
This review was collected via phone interview by Customer Research Inc.

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Randy F.
Cedar Springs, MI
Pontiac Firebird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Customer service
Love you guys down their thanks for what you do.

VB
Vern B.
Sand Lake, MI
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Spoke with Vern's wife. She said the business has done work for her before and she keeps coming back to them.
This review was collected via phone interview by Customer Research Inc.

CS
Cassandra S.
Comstock Park, MI
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Cassandra said they fixed her tire well.
This review was collected via phone interview by Customer Research Inc.

SM
Steve M.
Sand Lake, MI
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Steve said he was referred to the business. He would recommend them to others.
This review was collected via phone interview by Customer Research Inc.

PN
Peter N.
Sparta, MI
Porsche 911 Carrera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Peter said he had a good experience and they took him in right away. He had a minor service but he knows he can trust them with the bigger things.
This review was collected via phone interview by Customer Research Inc.

AR
Andrew R.
Kent City, MI
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Andrew said they provided personable and quality service.
This review was collected via phone interview by Customer Research Inc.

HR
Hal R.
Cedar Springs, MI
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Handy and reliable.
You performed the required work 10/24/18. Hal

DH
Deanna H.
Cedar Springs, MI
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Deanna said the employees were very helpful, answered all her questions and did an awesome job.
This review was collected via phone interview by Customer Research Inc.

BM
Bob M.
Coral, MI
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Bob said they treat him with respect. They are very kind and honest, and so are the mechanics.
This review was collected via phone interview by Customer Research Inc.

MR
Micheal R.
Rockford, MI
Ford Police Interceptor
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/17/2018 Category: Service
Micheal said the staff needs more communication with the customer at the front desk, and they need to let the customer know what's going on with the service.
This review was collected via phone interview by Customer Research Inc.

SK
Shamus K.
Cedar Springs, MI
Mercury Mountaineer
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/03/2018
Great people but mistakes were made
I went in for an alignment on my all wheel drive mercury mountaineer and they only did the front end alignment for almost the same price I could have had both front and rear done

FB
Floyd B.
Howard City, MI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Floyd said the business does good work. He is happy with that. The business should have explained better about what charges would be. He was a little shocked with the bill.
This review was collected via phone interview by Customer Research Inc.

TR
Tiffany R.
Cedar Springs, MI
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Tiffany said that the place treated her well, she enjoyed working with them and the receptionist Kelly is exceptional.
This review was collected via phone interview by Customer Research Inc.

JC
Jim C.
Irons, MI
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Jim said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

TS
Teri S.
Morley, MI
Buick Park Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Teri said that she would recommend this business for service. Carl is the best.
This review was collected via phone interview by Customer Research Inc.

JO
Jeanette O.
Lowell, MI
Oldsmobile Aurora
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Jeanette said the staff were great and took care of her vehicle perfectly.
This review was collected via phone interview by Customer Research Inc.

SM
Scott M.
Cedar Springs, MI
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Scott said the business takes care of the vehicle and call him when they are done with the service.
This review was collected via phone interview by Customer Research Inc.

JW
Jim W.
Cedar Springs, MI
Chevrolet Captiva Sport Fleet
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018
Oil change
While getting an oil change they noticed the serpentine belt was about to break and and replaced it. Fortunately it was under warranty.

BF
Brian F.
Rockford, MI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Spoke with Brian's wife. She said they did an excellent job.
This review was collected via phone interview by Customer Research Inc.