Dropped off my vehicle the night before, for routine service. Purrfect Auto called to receive approval for an additional repair. When the work was complete, they called us. When we didn’t respond, they called a second time (2 hr later). When I picked up the vehicle (mid afternoon), the charges were actually less than quoted.

I've been coming here for years. They do a great job, do honest work, and the pricing is more than fair. To be fair, though, I've only come for routine maintenance. Fortunately, I've never had any serious issues with my vehicles, but I would definitely come here if I do. I've NEVER felt pressured to do any work that wasn't necessary and I think that's one of the main reasons why I keep coming back.

I brought the car in the day after it had been smogged. The engine light was on and the cruise light was on. In a few minutes, it was discovered that during the smogging (at a nearby shop) the day earlier the wires on the spark plugs got loosened, so Purrfect Guy tightened them again. Since I had been in recently for a problem in the same area, they fixed them for no charge. Can't beat that.

Did a good job at a fair price

I lucked out- it was a slow day for repairs. The service was done without much waiting and no additional charges. It was helpful to find that AAA members get a 10% reduction of cost.

The crew here is always professional, clear, and prompt with work. Today when a part wasn't available same-day as they'd originally estimated, they called immediately to update the time line and total cost. It helps to arrive first thing to get in line, especially on Saturday.

Great and fast service

Honest, good work and good prices. Cheaper than a dealer.

I always feel I get honest evaluations and good service.

Juan is always so professional and kind. Wonderful guy. Thank you to all the staffs.

Nice job gentlemen; you stood behind your word, you stood behind your work. What more would I ask.

I was very relieved to get an ongoing oil leak fixed and happy that I wasn’t told I needed unnecessary other things repaired or replaced like they do at the dealership.

From the moment I dropped off my Rudy, Dave was friendly, professional and fully disclosed the next steps. We needed to get a lot of things examined. There was communication through the entire process, full disclosure, options given and they made everything so easy to handle!!! Price was reasonable, and they finished way faster than expected! Thank you!!! Happy customer!!!

Thank you

My car had a problem. They fixed the problem in a short time and they were very fair on the price. In fact they reduced the price without my asking...how many shops do that?
Thanks Purrfect
White 4 Runner has cap.