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Review for Purrfect Auto
Abdul i. on 11/11/2015
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"Interested in money, not customers"
They told me they couldn't do the oil change without another $70 fix, and that I shouldn't leave without it. I could only aid the oil change, and there was no offer to adjust prices or alternatives. They just released me after an hour. My Purrfect auto has been known to manipulate with car troubles for a bigger yield. It's why I dont visit them often. They are too manipulative with their observations, and dont have a concept for retaining clients.
Vehicle: Honda Accord
Service Date: 11/09/2015
Review Created: 11/11/2015 10:38 AM
David H. at Purrfect Auto responded on 11/12/2015

I'm sorry you feel this way about your experience. We only make recommendations when necessary for your safety and for proper maintenance of your vehicle. You are welcome to call me to discuss further if you'd like additional clarification as to why the services were recommended. We want you to be happy with our service and feel good that while you spent an extra $70, your vehicle is operating better and major components are likely to last longer.