Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

824 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


DY
Daniel Y.
Louisville, KY
Mercury Capri
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/08/2017 Category: Service
Daniel said they did a good job.
This review was collected via phone interview by Customer Research Inc.

JM
JACK M.
Louisville, KY
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2017
Great personal service!
Last minute oil change request, service was performed on schedule.

HB
Helen B.
Louisville, KY
Lexus ES 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2017 Category: Service
Helen said the employees could not be nicer. She could not have asked for better service.
This review was collected via phone interview by Customer Research Inc.

KD
Keith D.
Louisville, KY
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2017 Category: Service
Spoke with Pat. She said the business always provided great service and it was appreciated.
This review was collected via phone interview by Customer Research Inc.

BB
Brian B.
Louisville, KY
Ford Pickup Heritage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2017 Category: Service
Brian said the owner is good at communicating and letting him know what is going on with his vehicle.
This review was collected via phone interview by Customer Research Inc.

SB
Sidney B.
Louisville, KY
Chrysler Pacifica
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2017 Category: Service
Sidney said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

JR
John R.
Louisville, KY
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2017 Category: Service
John said he trusts this business.
This review was collected via phone interview by Customer Research Inc.

BS
Bruce S.
Louisville, KY
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2017 Category: Service
Bruce said his experience with this business was nice.
This review was collected via phone interview by Customer Research Inc.

TC
TIM C.
Louisville, KY
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2017
Always reliable and fair
Scott and team take good care of our cars. Repairs are done right the first time at a fair price.

TR
Tom R.
Louisville, KY
Lincoln Town Car
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/07/2017 Category: Service
Tom said it was his second time there and they had his vehicle for too long. The workmanship is good.
This review was collected via phone interview by Customer Research Inc.

SL
Scott L.
Louisville, KY
Chevrolet Malibu
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/28/2017 Category: Service
Scott said he felt like they had poor time management.
This review was collected via phone interview by Customer Research Inc.

ZD
Zane D.
Louisville, KY
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2017 Category: Service
Zane said they did a great job and the price was fair. He said everyone was friendly and he is definitely going back.
This review was collected via phone interview by Customer Research Inc.

RS
ROGER S.
Louisville, KY
Mazda CX-7
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2017
People know what they're doing
People know what they're doing. My car runs like brand-new and thanks everybody

CL
CATHY L.
Louisville, KY
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2017
Great Service and Staff
The service and staff are the greatest! Been going to them for years.

JC
James C.
Louisville, KY
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2017 Category: Service
James said he has been a customer for a long time and he will continue to go there.
This review was collected via phone interview by Customer Research Inc.

DC
Denita C.
Louisville, KY
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2017 Category: Service
Denita said the business is very courteous and the staff is really great. They are friendly and they do a thorough job.
This review was collected via phone interview by Customer Research Inc.

MR
MICHAEL R.
Louisville, KY
Oldsmobile Eighty-Eight
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2017
customer cervice
quality work at reasonable prices

EM
Emma M.
Louisville, KY
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2017 Category: Service
Emma said she thought it was good, and the person who helped her explained a lot.
This review was collected via phone interview by Customer Research Inc.

LC
LISA C.
Louisville, KY
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2017
Excellent Service
I work Mon- Fri, so its really hard for me to schedule an appt a head of time. Scott ALWAYS works me in when I call!! I TRUST him and really appreciate to great service I always get.

Thank you R&W Team!!!!

SP
Satish P.
Louisville, KY
Nissan Quest
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2017 Category: Service
Satish said he got what he wanted at this business and they finished on time. He would recommend them for service.
This review was collected via phone interview by Customer Research Inc.