Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

809 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


DC
Denita C.
Louisville, KY
Toyota Camry
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02/22/2017 Category: Service
Denita said the business is very courteous and the staff is really great. They are friendly and they do a thorough job.
This review was collected via phone interview by Customer Research Inc.

MR
MICHAEL R.
Louisville, KY
Oldsmobile Eighty-Eight
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02/20/2017
customer cervice
quality work at reasonable prices

EM
Emma M.
Louisville, KY
Honda Accord
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2017 Category: Service
Emma said she thought it was good, and the person who helped her explained a lot.
This review was collected via phone interview by Customer Research Inc.

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LISA C.
Louisville, KY
Chevrolet Impala
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02/15/2017
Excellent Service
I work Mon- Fri, so its really hard for me to schedule an appt a head of time. Scott ALWAYS works me in when I call!! I TRUST him and really appreciate to great service I always get.

Thank you R&W Team!!!!

SP
Satish P.
Louisville, KY
Nissan Quest
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2017 Category: Service
Satish said he got what he wanted at this business and they finished on time. He would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

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Stephen W.
Louisville, KY
Buick Century
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2017 Category: Service
Stephen said the business always takes care of him and his vehicle really well.
This review was collected via phone interview by Customer Research Inc.

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Matthew Y.
Prospect, KY
Ford Explorer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2017 Category: Service
Matthew said he liked the business because they did a good job.
This review was collected via phone interview by Customer Research Inc.

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LUCY H.
Louisville, KY
Honda Accord
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2017
Scott and staff are there for me whenever I drop by with a concern. He gets me in and takes care of my car's needs.
Always great service. Thanks!

MP
Mary P.
Louisville, KY
Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2017 Category: Service
Mary said they did a great job.
This review was collected via phone interview by Customer Research Inc.

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Kurtis J.
Louisville, KY
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/23/2017 Category: Service
Kurtis said he called set an appointment, he went to the business, they did the oil change and he left. Everything was good.
This review was collected via phone interview by Customer Research Inc.

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Helen B.
Louisville, KY
Lexus ES 330
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2017 Category: Service
Helen said she has known the family who owns this business for a very long time.
This review was collected via phone interview by Customer Research Inc.

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Keith D.
Louisville, KY
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2017 Category: Service
Spoke with Pat. She said they did a great job, they're nice and honest.
This review was collected via phone interview by Customer Research Inc.

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Matt H.
Louisville, KY
Nissan Frontier
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2017 Category: Service
Matt said they did a great job and he's been using them for years.
This review was collected via phone interview by Customer Research Inc.

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WILLIAM T S.
Louisville, KY
Hyundai Elantra
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01/17/2017
GREAT SERVICE AS EXPECTED
R & W have been very honest and upfront with service to my cars. They have been able to give me accurate estimates and quick and great service. Nice to have an honest mechanic that you can depend on. The cars I have had serviced were a 2004 Mazda RX8, 2012 Hyundai Elantra and 2013 Hyundai Santa Fe Sport 2.0T

MM
MARY ANNE M.
Louisville, KY
Honda Accord
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01/15/2017
R & W Automotive
Very good service and treatment

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EDDIE H.
Louisville, KY
Subaru Forester
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12/30/2016
Excellent service
Excellent service very thorough in what they do.

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Angela S.
Louisville, KY
Mercury Mariner
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12/26/2016 Category: Service
Angela said they have very good service and they did a good job.
This review was collected via phone interview by Customer Research Inc.

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Mike L.
Mount Washington, KY
GMC Sonoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2016 Category: Service
Mike said he is very pleased with the service at this business.
This review was collected via phone interview by Customer Research Inc.

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Michael U.
Louisville, KY
Mercury Grand Marquis
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12/25/2016 Category: Service
Michael said the person he worked with was very polite and provided good customer service. He was fast, efficient, straightforward and didn't try to beat around the bush. His vehicle was done earlier than expected.
This review was collected via phone interview by Customer Research Inc.

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Harriett T.
Louisville, KY
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2016 Category: Service
Harriett said she has known this business for years and they are good. She recommends them to all of her friends.
This review was collected via phone interview by Customer Research Inc.