ReScore Reviews™ (2)
98% Would Recommend
Latest Review about 23 hours ago
ANTHONY B. on 11/20/2017
ROSEMARY L. on 11/19/2017
CHARLES W. on 11/17/2017
MIKE S. on 11/16/2017
NATALIE E. on 11/15/2017
"The trustworthy and kind staff."
My experience with Rad Air exceeded my expectations. The staff members were transparent and helpful the entire process. I felt cared for as more than just a paying customer, and the customer service was above excellent. I will definitely continue going to Rad Air for any vehicle needs.
Vehicle: Dodge Intrepid
Service Date: 10/10/2017
Review Created: 11/15/2017 08:57 AM
ED C. on 11/12/2017
"Last Minute Oil Change"
They got me in on a Saturday, only being open until noon. I've never used Rad Air for anything other than oil changes so it's like comparing apples and oranges. KIA would have charged more than what I paid (I had a fall special coupon) so this was the way to go. They do a great job and are thorough in any mechanical explanations for issues they might come across. The rep (not the owner) was very friendly.
Vehicle: Kia Soul
Service Date: 11/11/2017
Review Created: 11/12/2017 06:54 AM
Tom W., General Manager at Rad Air Complete Car Care Parma Heights responded on 11/13/2017
Thank you, we appreciate your business!
SHAREECE C. on 11/09/2017
DAVID A. M. on 11/09/2017
"Great Work, Great Staff"
Rob and the team always do great work and are very reasonable price wise. They have kept the families cars running well longer than we imagined. As mentioned in the title "Great Work, Great Staff"
Vehicle: Chevrolet Malibu
Service Date: 11/07/2017
Review Created: 11/09/2017 11:47 AM
KRUPESH P. on 11/01/2017
"Rad Air - ROB MARFLAK"
The Rad Air Parma Heights location, this is the first ever place I found in my life for car service where they tell you the only truth. There is no game to get money, just true opinion regarding your vehicle nothing else. They never take advantage of your situations when your car broke or having any major issues. I am and will be recommended Rad Air Complete Car Care Parma Heights in my community. I really appreciate to Rob Marflak and his team for their honest service. Thank you...Thank you...Thank you...
Vehicle: Honda Pilot
Service Date: 10/28/2017
Review Created: 11/01/2017 05:04 AM
ALVIN B. W. on 10/23/2017
"YOU GUYS KEEP MY CAR RUNNING"
ROB AND HIS GUYS ALWAYS DO TOP NOTCH WORK AND ARE VERY PROFESSIONAL IN THE WAY THE REPAIR YOUR CAR
Vehicle: Nissan Sentra
Service Date: 10/19/2017
Review Created: 10/23/2017 07:40 AM
Tom W., General Manager at Rad Air Complete Car Care Parma Heights responded on 10/31/2017
Thank you. We appreciate your business.
CHAROLETTE S. on 10/18/2017
Bill G. on 10/16/2017
"Willing to think outside the box"
Robb and the friendly staff always give you the straight story and their first reaction isn't always, " you need a new......", if they can repair it, they will and they don't steer you into unnecessary repairs. Having the loaners also makes it easy to schedule repairs and maintenance.
Service Date: 10/12/2017
Review Created: 10/16/2017 08:24 AM
MICHELLE B. on 10/15/2017
DAVID A. M. on 10/15/2017
Karen H. on 10/14/2017
JACQUIE D. on 10/13/2017
JAMES L. on 10/12/2017
JOY J. on 10/12/2017
BART S. on 10/08/2017
Linda/Ray R. on 10/07/2017
"Knowledgeable & Dependable "
This RadAir has always been knowledgeable & dependable.. I like that the same manager, Rob, & mechanics have been there since we started going there over 10 years ago. We have a 21 year old Plymouth Voyager van that Rob has helped us to keep running, finding parts for discontinued items & fixing it right the first time .When things do go wrong, under warranty, it has been fixed,without any trouble. We also have a 15 year old Ford Focus & my son has a 14 year old Toyota Corolla. We take all our cars exclusively to RadAir in Parma Heights. It also helps that we get loaner cars when our cars are in the shop. We always recommend this RadAir location when we talk to anyone needing service to their cars.
Vehicle: Plymouth Voyager
Service Date: 10/05/2017
Review Created: 10/07/2017 07:45 AM
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