I just purchased a 2020 Tacoma from their west side location. Everything went smoothly and Diego helped me get situated with what I wanted. Place is professional and accommodating and the maintenance staff made sure everything was worked good with the used vehicle. They sent me on my way with a very nice internal and external detail, a fresh oil change, and brand new windshield wipers to boot. One of the best car buying experiences I've ever had, highly recommend.
My husband took his Chevy pickup in because it appeared the battery was dead. They replaced battery and truck runs great again. While there we met Diego and we text drove a Porsche Macan. Love loved love it. Then we drove the Audi q7. Very nice to. We trust that the mechanic Rafael will check both cars and let us know what he thinks. It's a toss up. Diego is very attentive and on the ball. First time dealing with him and found it easy and comfortable.
Staff was very friendly and helpful.
They took time to explain the work and what the charges would. I observed them helping three other customers and all received the same great service. Five Star treatment!
Brakes, AC Service, Transmission fluid replacement
Rafael provides exceptional customer service. He goes over your vehicle's mechanical needs and pricing to ensure you understand before you agree the work is performed. This makes you leave happy and satisfied. The shop provides great work at reasonable prices and timely basis.
I brought in my 2016 Audi Q5 for its oil change and annual state inspection. They had the filter on hand, had the right synthetic oil as well, and were able to complete the inspection … all in about 45 minutes. The service was prompt, courteous, and friendly. I’ll definitely be taking my other vehicles to Rise V from now on.
Did not fix the problem, poor communication with supervisor. He said he would keep me informed about the progress and cost to fix, I had to keep calling back and show up for status. I will have to take car back to get it fixed. Annoying.
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