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River Oaks Firestone

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,053 Reviews)
97
Write a Review
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Score Details

5 stars
92%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5
Original Review
Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5
4
Total ReScores™
3.3
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

From selling cars to fixing them, River Oaks has been a fixture in the Houston, TX area for more than 60 years. We treat our customers’ vehicles as if they were our own. Visit us today, contact online, or phone us to schedule an appointment today. From selling cars to fixing them, River Oaks has been a fixture in the Houston, TX area for more than 60 years. We treat our customers’ vehicles as if they were our own. Visit us today, contact online, or phone us to schedule an appointment today.

Categories
Firestone Repair Shop, Tire Sales and Repair, Car Maintenance
Contact
(713) 621-2040
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
3701 Westheimer Rd Houston, TX 77027-5221
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River Oaks Firestone's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,053 Reviews)
Write a Review
Recent Reviews
MD
Maria D.
Houston, TX
Honda Pilot
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/29/2025
verified customerVerified Customer
Category: Service
Maria said she had to go in because it was an emergency. The staff did not explain there wasn't a warranty when she purchased the tires in May. She ran over something and her tire ripped. She called in to let them know about the incident and she was told they could not replace the tire because the hole was on the side. She was told to call the manufacturer to see if they can help. She had to purchase another tire. She had to pay almost $300 for the tire.
Not Recommended
EDDIE S. from River Oaks Firestone responded on 09/02/2025 05:18 PM

We appreciate your feedback! 

Thank you so much 😊 

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