Reviews
KS
KACY S.
Los Angeles, CA
Honda Fit
Verified Customer
Friendly service
So glad Rony's is just down the street from my house. They were kind enough to offer advice & a battery charger to me. After I got my car started up, I drove it over. Rony checked & charged my battery, but didn't like the way it sounded when I started her up again. He suggested I replace the battery, as it seemed to have gone bad. Turns out he was right! I was grateful for the honesty & help provided at the shop. I'm happy it was a simple fix this time, but I'm sure I'll be back for work in the future. Thanks for being my friendly neighbor & mechanic!!
Recommended
RS
RAYMOD S.
Los Angeles, CA
Chrysler PT Cruiser
Verified Customer
2007 PT Cruiser
Lillie is the best thank you!
Recommended
TM
TED/ CECI M.
Los Angeles, CA
Hyundai Sonata
Verified Customer
Outstanding
Exceptional service. I trust Rony's with service and all our autobody work. They never suggest expensive unnecessary work and are incredibly reasonable for their excellent quality. Hey are true old school service and you can trust their word!
Recommended
BC
BRIAN C.
Los Angeles, CA
Honda Civic Si
Verified Customer
Honest dependable good people
Been coming here for years. It's hard to find an auto mechanic. But like a barbershop when you truly find the right one you know it and Rony's is that place where I wouldn't doubt or look for a second opinion. Of course as much as possible I don't want to frequently go there but if I have issues with my car then Rony's the place
Recommended
VT
VICTORIA T.
Los Angeles, CA
Jeep Liberty
Verified Customer
Amazing results and Customer service
Customer service! I had to have my back fender and bumper replaced from an accident and they did amazing work ! When the car was finished it was perfect, they called me and handled everything very professionally as well as detailed my car inside and out which surprised me. I highly recommend them
Recommended
Rony H. from Rony's Car Pros responded on 11/05/2018
My goodness Victoria, thank you so much! We really appreciate the lovely review and it was of course our pleasure to assist you.
NM
Nancy M.
Los Angeles, CA
Volvo S60
Verified Customer
Nancy said she found that she could have gotten the same pricing at the Volvo dealership and they would have washed her vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 11/05/2018
Nancy, I want to thank you for taking the time to leave such a well written review!
AG
Andre G.
Los Angeles, CA
Toyota Highlander
Verified Customer
Andre said the business was organized and the staff were able to tell him what service they were going to do.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 11/05/2018
Andre, Thank you for giving us the opportunity to serve you.
FR
Fabiana R.
Los Angeles, CA
FIAT 500
Verified Customer
Fabiana said she trusts the staff, and they are excellent.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 11/05/2018
Fabiana,Thank you very much for taking the time to write us a review.
SL
Steve L.
Venice, CA
Honda Accord Wgn
Verified Customer
Steve said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 11/05/2018
Steve, We really appreciate your review. We are glad to be able to help you.
WW
Wikam W.
Culver City, CA
Toyota Corolla
Verified Customer
Wikam said the service was good. He would not recommend this business for service because the price was too high.
This review was collected via phone interview by Customer Research Inc.
DM
Don M.
Venice, CA
Jeep Wrangler
Verified Customer
Don said the business was flexible and the staff were honest.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 10/26/2018
Don,Thank you for reviewing us. We’re so excited you had a positive experience. If there’s anything else we can help you with don't hesitate to reach out at any time.
LC
Luie C.
Los Angeles, CA
Ford Explorer
Verified Customer
Luie said Lily a employee at this business is nice.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 10/26/2018
Lui, it's so nice of you to leave us a positive review! We're so glad you had a great expirience.
RB
Richard B.
Los Angeles, CA
Ford Contour
Verified Customer
Richard said the service was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 10/26/2018
Richard, thank you so much for letting us know how we did. We are pleased to know you had good service!
JJ
James J.
Los Angeles, CA
Lexus ES 300
Verified Customer
James said the business did exactly what they said in a timely manner. They were straight up with him and legitimate. Lilly at the front desk was awesome. They did great work at a good price.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 10/26/2018
James, thank you for the 5-star rating and review! We are so glad that you enjoyed your visit…
JG
Jessica G.
California
Honda CR-V
Verified Customer
Jessica said the employees stayed true to the price she was quoted.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 10/26/2018
Jessica! We’re so happy you had a positive experience! We look forward to seeing you again!
EG
Elias G.
Los Angeles, CA
Ford E-250 Super Duty
Verified Customer
Elias said he likes how the mechanic worked.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 10/26/2018
Elias, thank you so much for your positive feedback. We appreciate your review!
MM
Marie M.
Marina Del Rey, CA
Toyota RAV4
Verified Customer
Marie said this business has great service and she thinks the prices are fair.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 10/26/2018
Marie Thank You for taking the time to review us. We appreciate your buisness hope to see you in the future.
MA
MOE A.
Los Angeles, CA
Chevrolet Express Cargo Van
Verified Customer
Oil Change
The oil change was quick, clean, simple and reasonably priced.
Lily recommended the necessary upcoming repairs which is great for my planning.
I truly appreciate Roni, Lily and the crew.
Lily recommended the necessary upcoming repairs which is great for my planning.
I truly appreciate Roni, Lily and the crew.
Recommended
Rony H. from Rony's Car Pros responded on 10/26/2018
Moe, Thank you for the great review! We sincerely appreciate you choosing us for your vehicle needs…
DD
DENNIS D.
Los Angeles, CA
International Scout II
Verified Customer
A pleasure to bring my car
I trust Rony. I admit I'm a little picky so I appreciate that he always gets the stuff fixed (tricky tailgate latch and door handle on my '73 Scout), no up-selling, and lots of good advice. They like working on cars! They do little favors and extras and I appreciate it. Dennis D
Recommended
Rony H. from Rony's Car Pros responded on 10/26/2018
Dennis, thank you for your feedback. We are glad to hear your issues were resolved with no hassle. We hope you have a great day!
OL
Otilia L.
Los Angeles, CA
Ford Taurus
Verified Customer
Otilia said he always has a good experience with the business.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 10/26/2018
Thank you for taking time out of your day to tell us about your experience!