Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

249 Reviews

97% Would Recommend
Latest Review 2 days ago

Reviews


RB
RHONA / MARIANO B.
Los Angeles, CA
Saturn Aura
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019
Great reliable service
Very knowledgeable, reliable mechanics and great customer service.

Verified Customer
Los Angeles, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019
Always excellent service
Thank you!

TS
Todd S.
Los Angeles, CA
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Todd said this business did what they said and worked with him. They were very good. He would like them to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

MM
Miquel M.
Los Angeles, CA
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Miquel said that he recommends the business for service.
This review was collected via phone interview by Customer Research Inc.

RE
RICHARD E.
Los Angeles, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019
great service
i was having trouble getting my truck smogged, Lily, and the crew went the extra mile to get me through the process.
great service

SL
Steve L.
Venice, CA
Honda Prelude
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019 Category: Service
Steve said he had an experience with a friend of his and they replaced her front struts which seemed odd in the situation instead of just getting a sensor. He said normally they are great and so far so good. He said Lilly has allowed him to use his own parts a couple times to save money so that is great.
This review was collected via phone interview by Customer Research Inc.

JF
JONATHAN F.
Huntington Beach, CA
Mercedes-Benz C250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2019
Amazing personal customer service
Spoke with Rony personally and he was very thoughtful and helpful with my service. My door handle was not an easy fix and it took his guy longer then he thought, he not only apologized but made sure there was no extra charge for labor. Howard the tech was great as well

KB
Kimberly B.
Los Angeles, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019 Category: Service
Kimberly said the business is great and the work is good. They do work with their customers so it accommodates them.
This review was collected via phone interview by Customer Research Inc.

KA
KIRK A.
Los Angeles, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019
Great service
Fast and efficient service.

MS
Mike S.
Los Angeles, CA
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Mike said the employees did what they said they would do, at a decent price and with a decent attitude.
This review was collected via phone interview by Customer Research Inc.

DB
duncan b.
Los Angeles, CA
Pontiac Grand Prix
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/22/2019 Category: Service
Duncan said he thought the mechanic was complete, however, the prices were extreme for what was done.
This review was collected via phone interview by Customer Research Inc.

JL
JOE L.
Los Angeles, CA
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
Real people. Good repairs. Fair prices.
They got me in next day. They were friendly, which goes a long way with me. The only did what was needed. Prices were completely reasonable. The mechanic showed me the worn brake pads when I asked to see them and answered my questions politely. Lili in the office was very patient with my questions as well. That's my go to place now.

MS
Martim S.
California
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Martim said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

RB
Richard B.
Los Angeles, CA
Ford Contour
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2019 Category: Service
Richard said the business did a really good job.
This review was collected via phone interview by Customer Research Inc.

BH
Ben H.
Los Angeles, CA
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Ben said the business does good work quickly and they are reliable.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 01/21/2019

 Hi Ben, we appreciate you taking the time to write this review and are so happy to hear that.


TM
TED / CELIA M.
Los Angeles, CA
INFINITI QX4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019
TRUST 100%
We trust Rony's with both of our vehicles. Their service is outstanding and the work is exceptional. They are so reasonable and never up sell you with suggesting more. I feel like they treat us like family.
Rony H. from Rony's Car Pros responded on 01/21/2019

Hi Celia, Thanks for the stellar review!  We appreciate your kind words and value your loyalty.


BA
BETTY A.
Los Angeles, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
Great Customer Service & Pricing!
Always get amazing service here! My mom has been getting her cars serviced here for over 20 years and now as an adult I get my car fixed here. They're very accommodating and work with your availability. Prices are very reasonable & they are the most honest mechanics you'll find in Culver City, better yet within the Los Angeles area. I will never take my car anywhere else but here! Thanks Rony's Car Pros for the best of the best service!
Rony H. from Rony's Car Pros responded on 01/21/2019

 Hi Betty! We appreciate this 5-star review and all the great feedback you mentioned about your experience at Ronys car pros!


SD
SUNNIE / LES D.
Marina Del Rey, CA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019
Dependable and honest
We have been coming to Rony’s for over a year and they are truly honest and would only recommend what is necessary. We have a 2004 Jeep Wrangler and we feel that we could continue to drive it for a few more years with Rony’s and his crews’ assistance.
Rony H. from Rony's Car Pros responded on 01/21/2019

Thank you for taking he time to write us a review!  We appreciate your patronage.


BF
BONNI F.
Los Angeles, CA
FIAT 500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019
Great Customer Service
Lilly was very communicative and personable. They repaired our car in a timely manner and at an affordable price.
Rony H. from Rony's Car Pros responded on 01/21/2019

Hi Bonni, glad we could be of service. We look forward to being there for you with your future needs.


OL
Otilia L.
Los Angeles, CA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Spoke with Luvian. He said the business fixed his vehicle and he's never had any problems afterwards.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 01/21/2019

Thanks for your continued loyalty , we value your business and trust in our team.


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