Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

174 Reviews

96% Would Recommend
Latest Review 6 days ago

Reviews


LZ
Laure Z.
California
Volkswagen Beetle
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Laure said it went well and the staff solved the problem.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros

Thank you Laure for the review, glad to be of help.


KB
Kimberly B.
Los Angeles, CA
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Kimberly said she would like to thank the employees. They were the best and took good care of her vehicle.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros

Hello Kimberly. We try are best to offer great customer service. Thank you for the review!


LW
Larry W.
Los Angeles, CA
Chevrolet Monte Carlo
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Larry said that he has been satisfied with the facility's service throughout the years.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros

Larry, Thank you for a great review!


RJ
raul J.
California
Volkswagen Jetta Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Raul said Ronnie is straight forward and does great work at this business.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros

Thank You Raul for taking the time to review us.


DT
DANIEL T.
Los Angeles, CA
Chevrolet
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Overall Rating 1/5rating 1rating 1rating 1rating 1
05/05/2018
Very unhappy
I went in for a ignition timing adjustment and left with my vehicle running extremely rough and not starting. I had to get my vehicle towed the night after I drove off from rony’s. My vehicle would not start and it never had that problem before. I was also charged for the misdiagnosis and so called repair. The mechanic blamed my vehicle for the lack of experience that he had.
I would never recommend this group to anyone!
It was a very stressful and horrible experience.

SM
Samuel M.
Los Angeles, CA
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Samuel said he felt comfortable at the business and they were honest.
This review was collected via phone interview by Customer Research Inc.

LC
Laura C.
Culver City, CA
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Laura said the staff was friendly and provided her the best deal. They tried to accommodate her. They went above and beyond.
This review was collected via phone interview by Customer Research Inc.

JH
Jennifer H.
Los Angeles, CA
Honda Civic Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Jennifer said Danny, Oscar, and the staff provided great service on her vehicle. They were also very informative with the details along the way.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros

Thank You Jennifer, We work really hard to keep our customers happy. We hope to you again.


MB
Mike B.
Los Angeles, CA
Buick LeSabre
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Overall Rating 1/5rating 1rating 1rating 1rating 1
04/17/2018 Category: Service
Mike said his vehicle's transmission was ruined and the staff didn't change the mass air flow sensor. He wasted $500 on something that wasn't even fixed.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros

Mike, we are saddened to hear that your car is experiencing transmission issues. The repair that we did on your car included  MAP and TPS sensors, according to the diagnostics run while we had your car in our shop for a stalling problem. And such repairs are not inviolved with a car's transmission. We can still look at your car for the subsequent issues it is having, rather than leave it that you are unsatisfied with our services. We respect your right to choose, of course. 


ML
MARIANO L.
Los Angeles, CA
Saturn Aura
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
Friendly people and dependable work. Honest Mechanics
Excellent customer service. Dependable work. Honest mechanics.
Rony H. from Rony's Car Pros

Thank you Mariano, We really appreciate your great review! We try hard to keep our clients happy.


LS
Lisa S.
California
Honda Civic Si
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Lisa said the staff took care of her and they were all fast.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros

Thanks Lisa, we are glad you're pleased with our service.


RM
Rick M.
Los Angeles, CA
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Rick said that the business always treats him well.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros

Thank you for the great review Rick, We're always glad to help.


EG
Elias G.
Los Angeles, CA
Ford E-250 Super Duty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018 Category: Service
Elias said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros

Thank You Elias for your review.


WF
Willy F.
Los Angeles, CA
Nissan Pathfinder
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/26/2018 Category: Service
Willy said there was some miscommunication. The business gave him some wrong information about the pricing.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros

We are sorry about the inconvenience, we really appreciate your feedback.


MB
Molly B.
Culver City, CA
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Molly said they are really friendly and they do good work.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros

Thank You molly, We are happy to hear that you had a good experience with us. We look forward to seeing you in the future.


DM
Don M.
Venice, CA
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Don said this business was timely with the service and they did what they said they would do.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros

Don, Thank You for sharing your experience with us. We look forward to serving you in the future.


TK
Teblez K.
Los Angeles, CA
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Teblez said Ronnie is a great guy. The staff does good quality work, and the customer service is good .
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros

Thank You Teblez, we look forward to working with you in the future.


JB
Jonathan B.
Culver City, CA
Subaru Impreza Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Jonathan said the service was done well.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros

Thank You Jonathan, we appreciate your buisness. Please come back to visit any time.


EG
Eusebio G.
Los Angeles, CA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Eusebio said the staff are good mechanics.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros

Eusebio, Thank You for being a loyal customer.


TS
Todd S.
Los Angeles, CA
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Todd said the service provide by the business was well done and both reasonably and competitively priced.
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros

Todd, Thank You for taking the time to leave this review. We appreciate your buisness.


Displaying Review 1 - 20 of 174 in total