Reviews
RB
RHONA / MARIANO B.
Los Angeles, CA
Saturn Aura
Verified Customer
Great reliable service
Very knowledgeable, reliable mechanics and great customer service.
Recommended
Verified Customer
Los Angeles, CA
Toyota Prius
Verified Customer
Always excellent service
Thank you!
Recommended
TS
Todd S.
Los Angeles, CA
Honda Civic Cpe
Verified Customer
Todd said this business did what they said and worked with him. They were very good. He would like them to keep up the good work.
Recommended
This review was collected via phone interview by Customer Research Inc.
MM
Miquel M.
Los Angeles, CA
MINI Cooper Hardtop
Verified Customer
Miquel said that he recommends the business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
RE
RICHARD E.
Los Angeles, CA
Toyota Tacoma
Verified Customer
great service
i was having trouble getting my truck smogged, Lily, and the crew went the extra mile to get me through the process.
great service
great service
Recommended
SL
Steve L.
Venice, CA
Honda Prelude
Verified Customer
Steve said he had an experience with a friend of his and they replaced her front struts which seemed odd in the situation instead of just getting a sensor. He said normally they are great and so far so good. He said Lilly has allowed him to use his own parts a couple times to save money so that is great.
Recommended
This review was collected via phone interview by Customer Research Inc.
JF
JONATHAN F.
Huntington Beach, CA
Mercedes-Benz C250
Verified Customer
Amazing personal customer service
Spoke with Rony personally and he was very thoughtful and helpful with my service. My door handle was not an easy fix and it took his guy longer then he thought, he not only apologized but made sure there was no extra charge for labor. Howard the tech was great as well
Recommended
KB
Kimberly B.
Los Angeles, CA
Toyota Corolla
Verified Customer
Kimberly said the business is great and the work is good. They do work with their customers so it accommodates them.
Recommended
This review was collected via phone interview by Customer Research Inc.
KA
KIRK A.
Los Angeles, CA
Toyota Prius
Verified Customer
Great service
Fast and efficient service.
Recommended
MS
Mike S.
Los Angeles, CA
Mazda Mazda6
Verified Customer
Mike said the employees did what they said they would do, at a decent price and with a decent attitude.
Recommended
This review was collected via phone interview by Customer Research Inc.
DB
duncan b.
Los Angeles, CA
Pontiac Grand Prix
Verified Customer
Duncan said he thought the mechanic was complete, however, the prices were extreme for what was done.
Recommended
This review was collected via phone interview by Customer Research Inc.
JL
JOE L.
Los Angeles, CA
Honda Fit
Verified Customer
Real people. Good repairs. Fair prices.
They got me in next day. They were friendly, which goes a long way with me. The only did what was needed. Prices were completely reasonable. The mechanic showed me the worn brake pads when I asked to see them and answered my questions politely. Lili in the office was very patient with my questions as well. That's my go to place now.
Recommended
MS
Martim S.
California
Toyota 4Runner
Verified Customer
Martim said he would recommend the business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
RB
Richard B.
Los Angeles, CA
Ford Contour
Verified Customer
Richard said the business did a really good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
BH
Ben H.
Los Angeles, CA
Hyundai Accent
Verified Customer
Ben said the business does good work quickly and they are reliable.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 01/21/2019
Hi Ben, we appreciate you taking the time to write this review and are so happy to hear that.
TM
TED / CELIA M.
Los Angeles, CA
INFINITI QX4
Verified Customer
TRUST 100%
We trust Rony's with both of our vehicles. Their service is outstanding and the work is exceptional. They are so reasonable and never up sell you with suggesting more. I feel like they treat us like family.
Recommended
Rony H. from Rony's Car Pros responded on 01/21/2019
Hi Celia, Thanks for the stellar review! We appreciate your kind words and value your loyalty.
BA
BETTY A.
Los Angeles, CA
Nissan Altima
Verified Customer
Great Customer Service & Pricing!
Always get amazing service here! My mom has been getting her cars serviced here for over 20 years and now as an adult I get my car fixed here. They're very accommodating and work with your availability. Prices are very reasonable & they are the most honest mechanics you'll find in Culver City, better yet within the Los Angeles area. I will never take my car anywhere else but here! Thanks Rony's Car Pros for the best of the best service!
Recommended
Rony H. from Rony's Car Pros responded on 01/21/2019
Hi Betty! We appreciate this 5-star review and all the great feedback you mentioned about your experience at Ronys car pros!
SD
SUNNIE / LES D.
Marina Del Rey, CA
Jeep Wrangler
Verified Customer
Dependable and honest
We have been coming to Rony’s for over a year and they are truly honest and would only recommend what is necessary. We have a 2004 Jeep Wrangler and we feel that we could continue to drive it for a few more years with Rony’s and his crews’ assistance.
Recommended
Rony H. from Rony's Car Pros responded on 01/21/2019
Thank you for taking he time to write us a review! We appreciate your patronage.
BF
BONNI F.
Los Angeles, CA
FIAT 500
Verified Customer
Great Customer Service
Lilly was very communicative and personable. They repaired our car in a timely manner and at an affordable price.
Recommended
Rony H. from Rony's Car Pros responded on 01/21/2019
Hi Bonni, glad we could be of service. We look forward to being there for you with your future needs.
OL
Otilia L.
Los Angeles, CA
Ford Taurus
Verified Customer
Spoke with Luvian. He said the business fixed his vehicle and he's never had any problems afterwards.
Recommended
This review was collected via phone interview by Customer Research Inc.
Rony H. from Rony's Car Pros responded on 01/21/2019
Thanks for your continued loyalty , we value your business and trust in our team.