Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

822 Reviews

ReScore Reviews™ (35)

ReScore
Overall Rating 4.314284/5Overall Rating 4.314284/5Overall Rating 4.314284/5Overall Rating 4.314284/5rating 4.314284
Original
Overall Rating 2.3428577/5Overall Rating 2.3428577/5rating 2.3428577rating 2.3428577rating 2.3428577
94% Would Recommend
Latest Review about 10 hours ago

Reviews


MG
Marie Estelle G.
Sabattus, ME
2016 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2019 Category: Service
marie gill
They are fast and tell me what they did.

DJ
Diane J.
Lewiston, ME
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2019 Category: Service
they care
I had top service great people to work with you

GC
Gail C.
Lewiston, ME
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/05/2019 Category: Service
Customer service
Customer service and professionalism. And they take time to show you what they fine and when they find something that can be brought out or needs to be looked at they take you in so you can actually see what they need to replace

JL
Joan L.
Auburn, ME
2004 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/03/2019 Category: Service
good service,friendly staff
I had a question regarding my advantage points. I had a hard time contacting someone to get an answer.

DP
Dawn P.
Auburn, ME
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/29/2019 Category: Service
Great service
Great service, very friendly guys.

Verified Customer
South Paris, ME
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/04/2019 Category: Service
Less than stellar
I choose to not have regular maintenance on my Hyundai done at this dealership since I get much more friendly, timely and honest service from a local garage. When I do need to return to the dealership, as in this recall, there is ALWAYS a wait for an appointment, a wait for acknowledgement at the write up desk ( usually lengthy chats going on between service manager and a mechanic.), a very male oriented customer waiting area

Verified Customer
Rangeley, ME
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/28/2019 Category: Service
More bang for your buck!!
Had a great experience with two Hyundai vehicles so far. Recall work was done promptly and my family and I have purchased vehicles from this dealer many of times with different makes in one building. People call them throw away cars but I’m looking for more bang for my buck and longevity not really resale value. Would go back for a purchase and service!!

MW
Michael W.
Jay, ME
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/15/2019 Category: Service
Service for recall
Place was great, but have local mechanic do my general service due to cheaper hourly rate!

CA
Carlene A.
Poland, ME
2015 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/04/2018 Category: Service
Xxxxx
The young gentleman who was in charge of my vehicle was very knowledgeable and went over my vehicles needs with me

Verified Customer
Poland, ME
2018 Hyundai Kona
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/08/2018 Category: Service
time
i bought a kona and had its first service done and it was a smooth experience

Verified Customer
South Paris, ME
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/30/2018 Category: Service
Improvement needed
Mark the driving lanes and parking spots
Leave the TV channel remote available
Your service is too costly

GN
Gerda N.
Lewiston, ME
2015 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2018 Category: Service
see my last note!
see above

MD
Mary D.
Oxford, ME
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2018 Category: Service
Friendly, very good communication, and very good on the time they say it;ll be.
Excellent............
JENNIFER T. from Rowe Hyundai responded on 09/11/2018

Dear Mary,

Thanks for taking the time to speak with me and offering to do the rescore on the survey. We appreciate your service.

Jen Robinson
Service Manager


JA
Judith A.
Poland, ME
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/01/2018 Category: Service
Judy
Chris was very nice in the service department and helpful.

MS
Mary S.
Auburn, ME
2014 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/22/2018 Category: Service
Service was very good and fast. People very friendly
Love my Hyundai Thinking of buying an SUV will for sure buy a Hyundai and would buy From Rowe for sure.

BF
Benjamin F.
Lisbon, ME
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/22/2018 Category: Service
The service personnel were very currious.
Overall: A bit disappointing!!!

KC
Kathleen C.
Greene, ME
2014 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/15/2017 Category: Service
Getting better
I appreciate the opportunity to comment and am pleased to say that this visit was much better than my last two. Credit goes to Candice.

Verified Customer
Sabattus, ME
2014 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/12/2017 Category: Service
Excellent service, customer concerns, prompt .
Your gratious coupon could not have come at a better time. The last 15 months (Treating Breast Cancer) has been very hard on the family.

Verified Customer
Lewiston, ME
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/02/2017 Category: Service
some services expensive.
n/a

AT
Anita T.
Sabattus, ME
2009 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2017 Category: Service
Comfortable waiting area
Like receiving a free inspection. Can't beat that.