Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68
4.7

( 870 Reviews )

ReScore Reviews™ (35)

ReScore
Overall Rating 4.314284/5Overall Rating 4.314284/5Overall Rating 4.314284/5Overall Rating 4.314284/5rating 4.314284
Original
Overall Rating 2.3428577/5Overall Rating 2.3428577/5rating 2.3428577rating 2.3428577rating 2.3428577
95% Would Recommend
Latest Review 2 days ago

Reviews


NC
Nancy C.
Dixfield, ME
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Knowledgeable , friendly service
Michelle is a wonderful customer service rep. I know the information regarding my car is correct and dependable.

CB
Cheryl B.
Poland, ME
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Accommodating
They always accommodate whatever our needs are.

TT
Thoune T.
Auburn, ME
2008 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
friendly
did very good job

WC
Wayne C.
Sabattus, ME
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Oil change and rotation
Oil and rotate tires department I would recommend. As to have repairs, I would not after my personal experience with the manager of that department. She was patronizing and found any reason to discredit my concern about tires I bought from Rowe.

HG
Heidi G.
Poland, ME
2017 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/12/2019 Category: Service
Normally great, just too long this time
Normally great, just too long this time

Verified Customer
Lewiston, ME
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Efficient
the team did what they said they would do and in the time estimated.

RM
Roger M.
Lewiston, ME
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2019 Category: Service
Dual clutch problem
Need to update the dual c!utch transmission problems.

Verified Customer
Lewiston, ME
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2019 Category: Service
Prices high. Recommend things before I need them.
Pleased with service and attention given. Just feel price are high compared to others around. Also recommend things before I need them. I do not drive many miles a year. Wish they were a bit more truthful in that aspect.

JS
Jonathan S.
Bethel, ME
2009 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
great service
timely service and friendly staff

KD
Kristy D.
Sumner, ME
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019 Category: Service
Great customer service. Michelle is awesome!
Michelle has amazing customer service and is always friendly and helpful. Really satisfied.

MP
Megan P.
Winthrop, ME
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Service
Excellent Service
The team provides excellent service, from the actual parts and labor to customer service.

BM
Barbara M.
Auburn, ME
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019 Category: Service
Courteous, attentive, friendly
Despite the fact that the service area was busy with phone calls and walk-ins, I was given full attention and excellent, timely service. I appreciate the service people took the time to explain the problem as well as fix it quickly and got me on my way. Nicely done- thanks to all!

WG
Willie G.
Westbrook, ME
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019 Category: Service
Top Notch Service Department
I purchased my car at Rowe in Auburn and always have it serviced there. Their service department is exceptional and any questions I may have are always fully answered. They make you feel like your business and customer satisfaction really matters to them.

DS
Daphne S.
North Franklin, ME
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
Friendly with excellent service
I always have my work done at Rowe

Verified Customer
Freeport, ME
2016 Hyundai Accent
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/20/2019 Category: Service
.
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Verified Customer
Farmington, ME
2018 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/18/2019 Category: Service
Stood around waiting
The not busy lady at the desk said she couldn't help me and sent me to the next desk where there was a very busy guy. I waited 15 minutes to be seen. Why couldn't she help me or so least let the other guy know she sent me over?
Never had this happen here before but it did this time so..it's fair to bring it up.

JB
Jane B.
Lewiston, ME
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019 Category: Service
Service work
People were very helpful. Answered questions. Good atmosphere

BH
Benjamin H.
Mechanic Falls, ME
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Warranty work
I still have service where I bought the car.

SE
Sherri E.
Lewiston, ME
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Great customer service
Very friendly and helpful. The representative even remembered me and definitely promoted brand loyalty

Verified Customer
Hebron, ME
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
knowledge
Thank you