Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

189 Reviews

100% Would Recommend
Latest Review about 1 month ago

Reviews


BS
Bob S.
Lees Summit, MO
Nissan Titan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Bob said he appreciates the great work. The staff is courteous, does the job right, and they care.
This review was collected via phone interview by Customer Research Inc.

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Austin D.
Missouri
Cadillac Fleetwood
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Austin said the staff at this business was kind and very helpful.
This review was collected via phone interview by Customer Research Inc.

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Tommy N.
Missouri
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Tommy said the staff does a great job, and they are honest.
This review was collected via phone interview by Customer Research Inc.

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Aaron S.
Missouri
Ford Taurus
Verified Customer
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12/18/2018 Category: Service
Aaron said that the place took care of all he needed fast and were friendly.
This review was collected via phone interview by Customer Research Inc.

SR
SUZANNE R.
Lees Summit, MO
Ford F-150
Verified Customer
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12/12/2018
car & pickup
I have both vehicles serviced here. I feel confident the service is provided as described. This time I was even shown the worn parts. I feel comfortable with the answers I get to questions I have. Costs are reasonable especially when you know you are getting what they say they are doing. I receive emails when service is coming due. when parts are needed the best available price is always searched for. I really like the service I receive.

Verified Customer
Chevrolet Colorado
Verified Customer
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11/15/2018
Honest people
I love having my truck worked on here. They have always been honest on what needs fixed

JN
Jay N.
Missouri
Dodge Pickup
Verified Customer
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11/13/2018 Category: Service
Jay said when he went to this business and waited. The staff was friendly, it was nice and easy going, and they took his vehicle in.
This review was collected via phone interview by Customer Research Inc.

TD
Toby D.
Lees Summit, MO
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Toby said the service was great.
This review was collected via phone interview by Customer Research Inc.

KA
Kenneth A.
Missouri
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Kenneth said the staff was really nice.
This review was collected via phone interview by Customer Research Inc.

JO
Jerry O.
Lees Summit, MO
GMC Sonoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Jerry said the customer service was great. He stated they always do a great job with his repairs.
This review was collected via phone interview by Customer Research Inc.

TK
Tim K.
Missouri
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Tim said this business was awesome. They had great service. It was more than he expected.
This review was collected via phone interview by Customer Research Inc.

CP
Caitlyn P.
Kansas City, MO
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Spoke with Greg. He said they do good work. They explained everything very well. Also the price was great.
This review was collected via phone interview by Customer Research Inc.

JS
Josh S.
Missouri
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Josh said the staff was friendly and professional. They were fast and the price was good.
This review was collected via phone interview by Customer Research Inc.

BC
Bill C.
Lees Summit, MO
Pontiac GTO
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Bill said he was real pleased with the business's service.
This review was collected via phone interview by Customer Research Inc.

MK
Matt K.
Lees Summit, MO
Chevrolet Venture
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Matt said the service was pretty good. The work was done quickly. He appreciated his service.
This review was collected via phone interview by Customer Research Inc.

LS
Larry S.
Missouri
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Larry said the business helped him out a lot when he needed work done and didn't try and offer any unneeded repairs. They told him how much the cost would be. They are easy people to work with.
This review was collected via phone interview by Customer Research Inc.

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craig l.
Tipton, MO
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018
Great service
Always honest and offering info on recalls not aware of. Fast and efficient.

CL
Craig L.
Lees Summit, MO
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Great service
Always honest and great pricing. Always friendly. 👍👍👍👍👍

CL
CRAIG L.
Lees Summit, MO
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Great service and friendly staff
Always honest and cost effective.

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BONNIE S.
Lees Summit, MO
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Outstanding!!! Very Pleased. Great Service. Courteous. Knowledgeable. Always Refer Them To Others!
I have been going to Royal Automotive for 7 years. Their work is Outstanding!!! Always receive great service, very courteous, extremely knowledgeable, and best prices. I always Refer them to others. Bonnie S.

Displaying Review 1 - 20 of 189 in total