Spring Hill, KS
Volkswagen Jetta Wagon
08/21/2017 Category: Service
Richard said he was charged $75 because he went in a day late. He could have sworn he told him he could come that day so he will not recommend this facility.
This review was collected via phone interview by Customer Research Inc.
DO NOT USE SCARFF'S!
Took our truck here and his diagnoses was made from nothing but what we told him the car was doing. Didn't hook it up to the scanner to find out what the REAL problem was. Told us either a blown head gasket or a cracked block, wanted over $6k for a rebuilt engine and labor. Come to find out after we took it to a GREAT mechanic that actually ran a diagnostic test that it was all emissions related. Scarrf's charged us a $100 for ASSUMING - well, we know what the word ASSUME really means now don't we? Stay away from this place!
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