Hi William this is Dennis sorry about the miss communication on the work being performed on your vehicle, I will look into this matter and follow up with you soon. Thank you for letting me know on this problem. Have a great day
Dear Sir, we are very sorry you are having issues with your service of 08/03/2016. Customer satisfaction is our number one priority. Please call our service center so we can get this resolved.
We're so sorry to hear of your disastisfaction. After looking at your invoice, you had Air Conditioning repairs, an electrical repair and a filter. Air Conditioning and electrical system are the most expensive systems on a vehicle. I can assure that you received a fair and competitive price.
We always try to accommodate our customers as completely as possible, like including a shuttle for you from Lenexa to Olathe while your vehicle is being repaired.
We were most suprised at your complaint of the pricing, that was really paid by the used car dealer that sold you the vehicle.