Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

495 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


DB
Diane B.
Napa, CA
Dodge Durango
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Diane said they were awesome. The customer service and the staff persons were also awesome.
This review was collected via phone interview by Customer Research Inc.

PY
Paul Y.
Yountville, CA
Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/16/2018 Category: Service
Paul said they solved the problem but the prices are high. He said they did a good job.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Saint Helena, CA
Mercedes-Benz E350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018
Understanding employees
The employees were so considerate when I brought my car in for an oil leak. I had it fixed before, yet it was still leaking. It turns out that the leak was just residue from the engine. The real kicker was, I dropped my car off at the beginning of the week, and could not pick it up again until Friday, yet they still did not charge me a dime.

EP
Ed P.
Napa, CA
Honda Civic Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Ed said the staff was very communicative, consistent, and performed a thorough diagnosis. They also made time for him, were forthcoming and straightforward.
This review was collected via phone interview by Customer Research Inc.

BH
Brian H.
Napa, CA
Volkswagen Passat
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Brian said this business provided great customer service.
This review was collected via phone interview by Customer Research Inc.

MH
MARIAN H.
Napa, CA
Subaru Legacy
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Great place
Always enjoy having this group work on my car. They are efficient and courageous.

JS
John S.
Napa, CA
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
John said everything was wonderful. He enjoys working with Maui.
This review was collected via phone interview by Customer Research Inc.

AD
Antonio D.
Napa, CA
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Antonio said the staff were very good with him, they explained everything, and did a good job.
This review was collected via phone interview by Customer Research Inc.

WJ
WILLIE J.
Napa, CA
Chevrolet Avalanche
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/26/2018
Courteous and thorough!!
When I need auto repair, I immediately think Silver Auto Service. I am a return customer. On each occasion they were thorough, my vehicle was returned to me in a timely manner and something else that was important to me, they did not treat me like they were doing me a favor!!! I will continue to use Silver Auto Service for my auto repair needs!!!
Pat & Jackie S., Owners from Silver Auto Service

Willie, you're awesome! Thank you for the kind words. 


MM
Michelle M.
Napa, CA
GMC Acadia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Michelle said the business was polite and they got the job done at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

PR
PAT R.
Vallejo, CA
Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
Great Service
I have been going here for a few years and I still have no complaints. Great service as always.

BA
BILL A.
Napa, CA
Honda Civic Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018
Great service with a smile
Maui and the rest of the team always take good care of my car.
I appreciate how well I am treated every time I schedule an appointment

JH
JAMES H.
Napa, CA
Mercedes-Benz E350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018
Great customer service
Great work on my car

AC
Angelica C.
Napa, CA
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Angelica said this business answered all of her questions.
This review was collected via phone interview by Customer Research Inc.

RB
ROGER B.
Napa, CA
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018
honesty
nice, honest peeps

SS
Stephen S.
Napa, CA
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Stephen said Maui and Steve are awesome, and he doesn't go anywhere else. He stated there is no reason to go anywhere else.
This review was collected via phone interview by Customer Research Inc.

RR
Robert R.
Napa, CA
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Robert said the staff was very friendly, honest, and provided good service.
This review was collected via phone interview by Customer Research Inc.

MH
MARIAN H.
Napa, CA
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2018
Dependable and conscientious
Consistently punctual and reliable.

MH
Matt H.
Napa, CA
Toyota 4Runner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Matt said the business did a good job and it had good prices.
This review was collected via phone interview by Customer Research Inc.

EP
Ed P.
Napa, CA
Honda Civic Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Ed said the employees were polite, prompt, and straight forward. They gave him a quote for exactly what he asked for. They responded in a timely way.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 495 in total