Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

592 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


BM
Brian M.
Napa, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Brian said the service was fast, professional, up front and straight forward. So it was exactly what he expected.
This review was collected via phone interview by Customer Research Inc.

JC
Jena C.
Napa, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Jena said the staff took good care of her and told her what her vehicle needed without being pushy, and they were very patient with all of her questions.
This review was collected via phone interview by Customer Research Inc.

LF
LINDA F.
Napa, CA
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019
They are focused on keeping my vehicle safe.
They get the vehicle serviced as quickly as possible and check in if there is an additional problem.

MM
Mark M.
Napa, CA
Audi Q7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Mark said he had an urgent need for service. The staff was quick and did a good job.
This review was collected via phone interview by Customer Research Inc.

GB
GEORGE B.
Napa, CA
Cadillac Seville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2019
Service at Silver Auto Service in Napa, CA
Polite, excellent service. They take care of all of my vehicles and have for many years.

DK
DUSTY K.
Napa, CA
Ram 2500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019
Great place!
Very honest, fast, and friendly.

RB
ROD B.
American Canyon, CA
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2019
Great service Recent visit
Great service, well informed, kept up to date throughout service time. Thank you.

TV
Teresa V.
Napa, CA
Ford Super Duty F-250 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2019 Category: Service
Teresa said the service is great.
This review was collected via phone interview by Customer Research Inc.

CC
Christine C.
Napa, CA
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2019 Category: Service
Christine said the service was wonderful.
This review was collected via phone interview by Customer Research Inc.

BA
Bibiana A.
Napa, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2019 Category: Service
Bibiana said that she got really good service and was able to get in on the day that she wanted to.
This review was collected via phone interview by Customer Research Inc.

NB
NATALIE B.
Napa, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019
Honest and thorough
Always honest and upfront about what is going on. I’ve been having an issue with my car and they have been kind and patient in helping me with everything.

AB
Andrew B.
Napa, CA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019 Category: Service
Andrew said the staff was personable and the service was efficient.
This review was collected via phone interview by Customer Research Inc.

BH
BECCI H.
Napa, CA
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2019
Fast service
They are courteous, fast and I can depend on them

GG
GEORGE G.
Napa, CA
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019
Oil Change and tire rotation. They do a great job and don't take too long. Price is very reasonable. Maui and Steve are great to chat with and take good care of us.
Service was provided in a very timely manner. Steve and Maui are great guys.

JC
Jesus C.
Calistoga, CA
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
Jesus said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

ER
Erica R.
Napa, CA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Erica said there were no issues with the service.
This review was collected via phone interview by Customer Research Inc.

TW
Tony W.
Napa, CA
Mercury Cougar
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Tony said the service was done quickly, the staff were friendly, the facility was clean and the price was good. They got him in and out in less than half an hour.
This review was collected via phone interview by Customer Research Inc.

MS
MARY LEE S.
Napa, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019
Great service
Honesty!!!!

DW
DAVID W.
Napa, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019
Great service
They have great people working there called Monday and they fixed it on Wednesday. Great company

GC
GEN C.
Napa, CA
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019
The best in town!!
Always accommodating, fast and reasonable! The staff is great and are always very concise with what needs to be done and how much it will be up front. I am very happy with the job they always do!

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