Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

549 Reviews

99% Would Recommend
Latest Review 23 days ago

Reviews


AA
Audrey A.
Napa, CA
Acura MDX
Verified Customer
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11/20/2018 Category: Service
Audrey said that the place has been her mechanic for years, they always do the very best work, treat her well and are completely trustworthy. She stated she feels safe with them taking care of her vehicle.
This review was collected via phone interview by Customer Research Inc.

RM
Raquel M.
Napa, CA
Scion xB
Verified Customer
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11/20/2018 Category: Service
Raquel said they were friendly, courteous and timely.
This review was collected via phone interview by Customer Research Inc.

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THERESE H.
Suisun City, CA
Toyota Camry
Verified Customer
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11/16/2018
Awesome Place!
Super fast service. Friendly workers and they did a great job!

IM
Ian M.
Buzzards Bay, MA
Volkswagen Jetta Sedan
Verified Customer
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11/14/2018 Category: Service
Ian said the business was able to fix his vehicle.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Napa, CA
Toyota Prius
Verified Customer
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11/08/2018
Best in Napa
Friendly, professional, and trustworthy. Everything I look for in an auto service company. I refer your services every chance I get.

DB
Diane B.
Napa, CA
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Diane said she has used the business for a while now, and she thinks they're great.
This review was collected via phone interview by Customer Research Inc.

DK
DUSTY K.
Napa, CA
Toyota Prius v
Verified Customer
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11/04/2018
AWESOME Customer Service!
We would highly recommend Silver Auto Service to anyone in Napa needing to have the their car serviced or repaired. Maui who runs the front office is so welcoming and helpful... you will not be disappointed!

Verified Customer
Napa, CA
Honda Odyssey
Verified Customer
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11/02/2018
Great place, good work, fair prices.
I bring both of my cars here. They’re quick and I can get in within a few days of calling.

JK
Jerae K.
Napa, CA
Nissan Xterra
Verified Customer
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10/31/2018 Category: Service
Jerae said her vehicle was done in half the time they expected to finish, and for less money than what they thought.
This review was collected via phone interview by Customer Research Inc.

SP
Scott P.
Napa, CA
Nissan NV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Scott said they always do great work and he likes working with them.
This review was collected via phone interview by Customer Research Inc.

AS
Anna S.
Napa, CA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Anna said that her friend recommended the business. They were nice and she was able to use credit cards. She had a very nice experience.
This review was collected via phone interview by Customer Research Inc.

EP
Ed P.
Napa, CA
Hyundai Sonata
Verified Customer
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10/30/2018 Category: Service
Ed said the staff provided clear easy communication. They made it clear what service they would be doing to his vehicle. They were flexible, they are friendly and the charges for the service were reasonable. The job was done consistently at high quality.
This review was collected via phone interview by Customer Research Inc.

DB
Doug B.
Napa, CA
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Doug said the service at this business was fast and easy.
This review was collected via phone interview by Customer Research Inc.

LO
Lorenza O.
Napa, CA
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Lorenza said the customer service was fabulous. She said Maoi was fantastic to work with. She said that if she ever needs to take her vehicle in for repair she will be going to Maoi.
This review was collected via phone interview by Customer Research Inc.

KD
Kyle D.
Vacaville, CA
Cadillac CTS
Verified Customer
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10/25/2018 Category: Service
Kyle said the business did everything he asked them to do in a timely manner. He also said the business provided great communication during the process.
This review was collected via phone interview by Customer Research Inc.

SP
Sang P.
Napa, CA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Sang said he would recommend the business for service,
This review was collected via phone interview by Customer Research Inc.

SL
STACY L.
Napa, CA
Ford Expedition
Verified Customer
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10/20/2018
All-Around Great Service
Thank you for always fitting me right in and for the wonderful service .. every single time.
I have an older car and it’s alwsys fixed perfectly. I recommend you to everyone I know. Thanks again to your whole staff.. and Maui for telling me what to do; because I know nothing about cars. :)
Stacy Lawrence

Verified Customer
Napa, CA
Ford Escape
Verified Customer
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10/18/2018
Great place to bring your car
Everyone is always willing to explain not only what is needed but the why also. Staff are friendly and will go the extra mile.

CG
Chester G.
Vallejo, CA
Honda Civic Cpe
Verified Customer
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10/08/2018 Category: Service
Chester said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

EP
ELLEN P.
Napa, CA
Lexus LS 400 Luxury Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018
They fixed it
We have been going to Silver Auto for 15 years. We have always been pleased with the service. I had an issue that needed to be looked at twice but they took care of it and absorbed the cost of the second time. Maui is delightful and he has excellent mechanics.

Displaying Review 1 - 20 of 549 in total