Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

533 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


SL
STACY L.
Napa, CA
Ford Expedition
Verified
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10/20/2018
All-Around Great Service
Thank you for always fitting me right in and for the wonderful service .. every single time.
I have an older car and it’s alwsys fixed perfectly. I recommend you to everyone I know. Thanks again to your whole staff.. and Maui for telling me what to do; because I know nothing about cars. :)
Stacy Lawrence

Verified Customer
Napa, CA
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Great place to bring your car
Everyone is always willing to explain not only what is needed but the why also. Staff are friendly and will go the extra mile.

CG
Chester G.
Vallejo, CA
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Chester said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

EP
ELLEN P.
Napa, CA
Lexus LS 400 Luxury Sdn
Verified
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09/29/2018
They fixed it
We have been going to Silver Auto for 15 years. We have always been pleased with the service. I had an issue that needed to be looked at twice but they took care of it and absorbed the cost of the second time. Maui is delightful and he has excellent mechanics.

CJ
CYNDI J.
Napa, CA
Mercedes-Benz Sprinter Crew Vans
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
Great service again!
I love you guys! Thanks so much for taking such good care of are vehicles. So great to know I can depend on you...

Cyndi J.

JH
JOSE H.
Napa, CA
Lexus RX 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018
Know their profession
Efficient, timely, professional

LM
Lee M.
Vallejo, CA
Honda HR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Lee said the staff does good work.
This review was collected via phone interview by Customer Research Inc.

CC
Cole C.
Napa, CA
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Cole said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

EV
Elizabeth V.
Napa, CA
Subaru Crosstrek
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Elizabeth said she's very happy with the service that was done.
This review was collected via phone interview by Customer Research Inc.

JM
JENNIFER M.
Napa, CA
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Great, prompt service
Staff is very friendly and my oil change was done very quickly.

MH
MARIAN H.
Napa, CA
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Excellent
Efficient

MG
Maria G.
Napa, CA
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Maria said that she recommends this business often to friends and family.
This review was collected via phone interview by Customer Research Inc.

JV
Joseph V.
Napa, CA
Pontiac G6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Joseph said this business is fast.
This review was collected via phone interview by Customer Research Inc.

KF
Katrina F.
New York, NY
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Katrina said Mauie and the staff were great. The diagnosis they made was right, and the communication was good.
This review was collected via phone interview by Customer Research Inc.

DB
Diane B.
Napa, CA
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Diane said the business is awesome. They are nice. They take her in right away. They are efficient. The employee that answers the telephone is so nice.
This review was collected via phone interview by Customer Research Inc.

CP
Clint P.
Napa, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Clint said the staff always help him when he's in a bind.
This review was collected via phone interview by Customer Research Inc.

NL
Nathan L.
Napa, CA
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Nathan said the staff were very knowledgeable. Even without coming in they solved his problem so he decided to bring his business to them. They explained everything. It went well.
This review was collected via phone interview by Customer Research Inc.

PH
Paula H.
Napa, CA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Paula said that she had no complaints and the staff were very nice.
This review was collected via phone interview by Customer Research Inc.

DD
Dilraj D.
Napa, CA
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Dilraj said the service was really good. The staff explained everything. She stated she felt they did not take advantage of her. They advised her on repairs she did and didn't need.
This review was collected via phone interview by Customer Research Inc.

MG
Mark G.
Napa, CA
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Spoke with Mark's wife. She said this business did a great job and they did more things than she expected for a tune up. She said they will be back.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 533 in total