Reviews
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Paul Y.
Yountville, CA
Hyundai Sonata
Verified
Paul said they solved the problem but the prices are high. He said they did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
WJ
WILLIE J.
Napa, CA
Chevrolet Avalanche
Verified
Courteous and thorough!!
When I need auto repair, I immediately think Silver Auto Service. I am a return customer. On each occasion they were thorough, my vehicle was returned to me in a timely manner and something else that was important to me, they did not treat me like they were doing me a favor!!! I will continue to use Silver Auto Service for my auto repair needs!!!
Recommended
Pat & Jackie S., Owners from Silver Auto Service responded on 04/26/2018
Willie, you're awesome! Thank you for the kind words.
JH
JAMES H.
Napa, CA
Toyota 4Runner
Verified
Quick Apt
Good job ,But did not disconnect Alarm !
Recommended
EV
Elizabeth V.
Napa, CA
Mitsubishi Montero Sport
Verified
Elizabeth said there is something leaking out of her vehicle and she is going to call on Monday. Other than the leak they were wonderful.
Recommended
This review was collected via phone interview by Customer Research Inc.
JD
JEFF D.
Napa, CA
Toyota Tundra
Verified
My 2000 Tundra day at the shop
Good job in thoroughly explaining
all that was done to fix my truck!
The desk man, Maui was especially helpful & patient
all that was done to fix my truck!
The desk man, Maui was especially helpful & patient
Recommended
VE
Vinson E.
California
Mazda 626
Verified
Vinson said he was pretty satisfied with his service. He did not receive further information on what was going on with his vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
BB
Beverly B.
Sheridan, WY
Toyota RAV4
Verified
Beverly said the services provided by this business was good but very expensive.
Recommended
This review was collected via phone interview by Customer Research Inc.
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EDDIE B.
American Canyon, CA
Chrysler PT Cruiser
Verified
Almost 5 stars
Took much longer than estimated time. Would never have waited, but "unexpected" additional work was required. Brakes work very well. Next time I will arrange transportation.
Recommended
JB
JESSICA B.
Napa, CA
Chevrolet Impala
Verified
Nice people
Got a new starter for my car within the day. Had other repairs from here, always felt taken care of.
Recommended
JZ
JUAN Z.
Napa, CA
Toyota Pickup
Verified
Affordable and quick service
found this place in the Napa Express book. Called to make an appointment and people over the phone were really nice. This shop is affordable and seems to be reliable. First time there and I will continue to take my vehicle for oil service there
Recommended
KM
Kevin M.
Napa, CA
Jeep Wrangler
Verified
Kevin said the service was awesome.
Recommended
This review was collected via phone interview by Customer Research Inc.
CE
CHARLES E.
Saint Helena, CA
Mercedes-Benz E350
Verified
Detailed service, and plenty of information on what work can be done on my car.
Detailed service, and plenty of information on what work can be done on my car.
Recommended
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Paul Y.
Yountville, CA
Hyundai Sonata
Verified
Paul said he trusts the business.
Recommended
This review was collected via phone interview by Customer Research Inc.
KM
KIRK M.
Napa, CA
Ford Pickup
Verified
Silver Auto Service
Quality service, quick turn around.
Recommended
LR
LIZ R.
Napa, CA
Toyota Corolla
Verified
Fast and friendly service
Maui who works in the office was so nice and helpful. He got us an appointment quickly and we had the car back the next day. Unfortunately there were more repairs needed than we were willing to pay for so it looks like we are on the market for a new car since ours was on its last leg.
Recommended
SJ
Simer J.
Napa, CA
Toyota Camry
Verified
Simer said this business provided good service.
Recommended
This review was collected via phone interview by Customer Research Inc.
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GEORGE G.
Napa, CA
RAM 1500
Verified
Trustworthy.
Service was completed in good time, Steve and Maui are both very attentive. I will go back.
Recommended
CY
CHUCK Y.
Napa, CA
Dodge Grand Caravan
Verified
van scheduled maint.
prompt friendly service at check in. called by name.
Recommended
GS
Greg S.
Napa, CA
Ford Explorer
Verified
Greg said the business is excellent but the service took a few hours longer. He does not remember what caused the delay. Their customer service was great.
Recommended
This review was collected via phone interview by Customer Research Inc.
WS
Wayne S.
California
Ford Ranger
Verified
Wayne said this business did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.