Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74
4.7

( 380 Reviews )

97% Would Recommend
Latest Review about 1 month ago

Reviews


BS
Brandt S.
Morgan, UT
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/26/2015 Category: Service
Brandt said the business did a good job. They got him in and out in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JC
Joanna C.
Ogden, UT
Nissan Xterra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/09/2015 Category: Service
Joanna said they are good.
This review was collected via phone interview by Customer Research Inc.

JM
Jeremy M.
Ogden, UT
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/03/2015 Category: Service
Jeremy said this business got him in quickly. The estimate was the same as what he paid and they were pretty good.
This review was collected via phone interview by Customer Research Inc.

ST
Shannon T.
Ogden, UT
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/19/2015 Category: Service
Shannon said the business is pretty honest, however, the prices are a little high.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Ogden, UT
Pontiac G6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2015 Category: Service
Mike said this business seemed knowledgeable.
This review was collected via phone interview by Customer Research Inc.

RR
Robert R.
Ogden, UT
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/12/2014 Category: Service
Robert said the business was pretty good.
This review was collected via phone interview by Customer Research Inc.

TK
TOM K.
Ogden, UT
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/11/2014
professional
Overall I was quite pleased with my experience. Will definitely return and refer to others.

JH
Jared H.
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/10/2014 Category: Service
Jared said this business had good service.
This review was collected via phone interview by Customer Research Inc.

BS
Becky S.
Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/08/2014 Category: Service
Spoke with Craig. He said he works well with him and he told him what was needing to be done along with giving him options. They were upfront with him on everything.
This review was collected via phone interview by Customer Research Inc.

RP
Ryan P.
Ogden, UT
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2014 Category: Service
Ryan said this facility was pretty good. It would have been nice if they would have had a little more sense of urgency.
This review was collected via phone interview by Customer Research Inc.

CT
Cari T.
Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2014 Category: Service
Cari said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

KB
Kylie B.
Ogden, UT
Toyota Tundra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/05/2014 Category: Service
Kylie said the business put the wrong oil in her vehicle and she paid over $500 for other things. She would not recommend them to others for the reasons mentioned.
This review was collected via phone interview by Customer Research Inc.

DD
Doug D.
Ogden, UT
Acura RDX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2014 Category: Service
Spoke with Annette. She said the business did a pretty good job.
This review was collected via phone interview by Customer Research Inc.

AE
Alan E.
South Ogden, UT
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/15/2014 Category: Service
Alan said the business was great and he would recommend them to anyone.
This review was collected via phone interview by Customer Research Inc.

DB
dan b.
Ogden, UT
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/07/2014
Good Followup/Problem Resolved
After some investigating on overheating right after leaving the shop and doing stop and go traffic found the fan was unplugged. Now, whether it became unplugged after driving a few miles or was never plugged in by the shop is hard to say. Cameron told me they test drive for 20 minutes but it is pretty much highway driving so any fan issue would have been impossible to detect. I would recommend letting the car idle for several minutes after dealing with radiator/AC issues just to cover all bases in the future. I realize Tunex is in business to make money and sell as many parts as they can, but Cameron seems like an up front and honest business man and seems generally concerned if possible errors have been made by his staff. This is a good place to take your car IMHO afterall.

JG
James G.
GMC Sierra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2014 Category: Service
James said his repair took a lot longer than it should have. The personnel ordered a part for his vehicle that did not work, so they had to get a new one.
This review was collected via phone interview by Customer Research Inc.

DM
Dave M.
Ogden, UT
Chevrolet TrailBlazer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2014 Category: Service
Dave said his vehicle took about 30 minutes longer than expected to be serviced. The manager did explain his service to him.
This review was collected via phone interview by Customer Research Inc.

HW
Hollie W.
Ogden, UT
Subaru Forester
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/19/2014 Category: Service
Hollie said the business does a good job.
This review was collected via phone interview by Customer Research Inc.

BP
Brad P.
Ogden, UT
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/05/2014 Category: Service
Brad said the business did fine service work.
This review was collected via phone interview by Customer Research Inc.

TH
Troy H.
South Ogden, UT
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2014 Category: Service
Troy said everything seems to be pretty good.
This review was collected via phone interview by Customer Research Inc.