Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

707 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


HM
Hope M.
Kilgore, TX
Chrysler Town & Country
Verified
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07/18/2018 Category: Service
Hope said the facility did a good job.
This review was collected via phone interview by Customer Research Inc.

JJ
Jim J.
Gladewater, TX
Ford F-150
Verified
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07/17/2018 Category: Service
Jim said he recommends the business.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Longview, TX
Ford Explorer
Verified
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07/14/2018 Category: Service
John said the staff were good.
This review was collected via phone interview by Customer Research Inc.

PA
Phil A.
Longview, TX
Chevrolet Tahoe
Verified
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07/13/2018
Auto Repair
I have been using Spraggins for over a year to help bring a 1999 Chev Tahoe back into good order. They have done some major projects including all drive train bearings front to back on the four wheel drive and repairing several leaks. They have always been right on time and very open about issues that needed to be addressed and why. They have even shown me the worn parts on a couple of the projects. Their work and administrative process very professional and issue diagnostics right on track. On one project they recently had to pull a critical intake manifold on top of the engine. A few days after the job I discovered a small oil leak. I returned to the shop and they determined it was due to a torn seal when the component was installed. Tony Spraggins was very open about the mistake and they redid the job at no cost. I am proud to have the 99 Tahoe (2dr) back on the road and running like new. I highly recommend this auto shop. Both of the Tony’s and Melisa are top notch and a pleasure to be around. Second to none!

LJ
Larry J.
Longview, TX
Toyota Corolla
Verified
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07/07/2018 Category: Service
Larry said this business has always been honest.
This review was collected via phone interview by Customer Research Inc.

EH
Elise H.
Longview, TX
Chevrolet Silverado SS
Verified
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07/07/2018 Category: Service
Elise said the staff was up front, professional, knowledgeable and nice.
This review was collected via phone interview by Customer Research Inc.

SS
Sam S.
Longview, TX
Ram 1500
Verified
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07/02/2018 Category: Service
Sam said the business did everything he asked and they did it on time.
This review was collected via phone interview by Customer Research Inc.

TS
Terry S.
Gladewater, TX
Toyota Tundra
Verified
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06/23/2018
Great service and very friendly
They are great people who will check out your vehicle from head to toe! Their work is impeccable and they will even take you home for no charge if need be! Can’t say enough good things about Spraggins Auto Repair!

PS
PERRY S.
Longview, TX
Chevrolet Silverado SS
Verified
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06/23/2018
Exceptional People
Spraggins auto repair is a family based business with a caring Christen attitude. The personnel are professional and takes good care of their customers. They really work well with the customer to help setup times for repairs and amount of time the repair takes. I've been dealing with Tony and his business for years and have a great deal of trust in his fairness and pricing with his customers. I appreciate the work they preformed on my truck this week. Thank you.

KM
Kent M.
Longview, TX
Toyota Camry
Verified
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06/21/2018 Category: Service
Kent said he was satisfied.
This review was collected via phone interview by Customer Research Inc.

LK
Levi K.
Longview, TX
Ford Econoline Wagon
Verified
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06/20/2018 Category: Service
Levi said they do a good job and are very thorough.
This review was collected via phone interview by Customer Research Inc.

RT
Rickey T.
Henderson, TX
Chevrolet Silverado 1500
Verified
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06/18/2018 Category: Service
Ricky said this business has great people. He did not have a scheduled appointment and they were able to service his vehicle.
This review was collected via phone interview by Customer Research Inc.

TI
Tim I.
White Oak, TX
Ford Escape
Verified
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06/16/2018 Category: Service
Tim said this business is the best. He loves them. They are awesome.
This review was collected via phone interview by Customer Research Inc.

MJ
Matt J.
Longview, TX
Ford Explorer
Verified
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06/11/2018 Category: Service
Matt said his vehicle was in and out in two days. The service was affordable.
This review was collected via phone interview by Customer Research Inc.

RK
Ronald K.
Longview, TX
Chevrolet Silverado SS
Verified
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06/11/2018 Category: Service
Ronald said the staff provided good customer service.
This review was collected via phone interview by Customer Research Inc.

CA
Charlie A.
Kilgore, TX
Honda Civic Cpe
Verified
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06/09/2018 Category: Service
Charlie said the business is always great and he always goes there.
This review was collected via phone interview by Customer Research Inc.

GH
Gene H.
Longview, TX
Ford Mustang
Verified
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06/08/2018
Always Better Than Expected
Kind, fast, thorough service. They do what they say and keep you informed. Even when the problem is more than you bargained for, Spraggins does their best to provide cost effective service that meets the need. I wish all businesses had their integrity!

TL
Tyler L.
Longview, TX
Jeep Wrangler
Verified
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06/07/2018
Money well spent
I brought my new-to-me 4 cylinder Jeep YJ to Spraggins Automotive for a thorough tune-up and got way more service than I expected. Tony Spraggins was highly professional, courteous, and he listens to what you have to say! Alongside Tony S. at the front deak is another Tony who is just as professional and attentive.
My Jeep needed some moderately serious repairs, mostly maintenance, of which were handled in a timely fashion. I can now confidently drive this rig as my commuter without breaking so much as a simgle sweat droplet.
Also, I must add that his mechanics treat him with respect and aren't just a bunch of bumbling fools with tools. They all hold themselves to high standards and it shows the moment you pull up on the lot. I cannot say that about any other auto shop I have dealt with in the past.

CY
Channon Y.
Longview, TX
Dodge Dakota
Verified
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06/05/2018 Category: Service
Channon said the service was quick and everything worked out well.
This review was collected via phone interview by Customer Research Inc.

CF
Chris F.
Kilgore, TX
Ford Escape
Verified
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06/04/2018
Efficient, honest, and friendly.
The people at Spraggins have been my mechanic of choice for any of the serious repairs to all of my cars. It seems that the rest of the city also uses them as they are always scheduled at least a day out. If there is more than one financial option to a repair, they will lay them all out and recommend one, but they will gladly do what the customer can afford (assuming its safe).
On my last visit, their schedule book was filled till the next week but they allowed me to drop off my car a little early and were able to get to it a little sooner than I expected.
I always recommend this shop to people who need serious mechanical work done on their car.