Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

340 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.3333333/5Overall Rating 2.3333333/5rating 2.3333333rating 2.3333333rating 2.3333333
96% Would Recommend
Latest Review 20 days ago

Reviews


TH
Terry H.
Boulder, CO
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Terry said Jeff was very helpful. He and the staff provided a good overall experience.
This review was collected via phone interview by Customer Research Inc.

WL
Wade L.
Boulder, CO
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
Replaced power steering lines and valve cover gasket
My power steering line burst, so I had a situation where my car was immediately not drivable. Spruce St got the car in quickly and fixed it quickly and had me on the road he next day. They always get the job done efficiently and at a very reasonable price.

DG
Douglas G.
Nederland, CO
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Douglas said the business did a fine job, they are very personable and their service is good.
This review was collected via phone interview by Customer Research Inc.

BM
Bill M.
Colorado
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Spoke with Bonnie. She said her son has known them for many years and he takes her vehicle there. It is very nice to know there are still people who do honest, reliable work, and who are friendly.
This review was collected via phone interview by Customer Research Inc.

RR
Richard R.
Boulder, CO
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Richard said he trusts that the staff at this business will do a good job.
This review was collected via phone interview by Customer Research Inc.

TM
Tyler M.
Boulder, CO
Jeep Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Tyler said the business did a great job and it was done on quickly.
This review was collected via phone interview by Customer Research Inc.

JF
John F.
Loveland, CO
Ford Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018
Great, Very Fast Service!
Very easy to work with. Had parts next day, and finished work same day. What more can anyone ask for.

FV
Frank V.
Boulder, CO
Toyota Tercel
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018
Good Job
Prompt & Excellent repair.

EW
Eric W.
Colorado
Land Rover Range Rover
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/30/2018 Category: Service
Eric said the mechanic with out his approval went a head and sprayed his brush card and got paint on his front grill..
This review was collected via phone interview by Customer Research Inc.

RM
Richard M.
Boulder, CO
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Richard said the employees completed everything he requested. They completed service in a timely manner. They kept him informed.
This review was collected via phone interview by Customer Research Inc.

GD
George D.
Buena Vista, CO
Toyota Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
George said Jeff solved the problem, and was extremely helpful.
This review was collected via phone interview by Customer Research Inc.

SB
Susan B.
Boulder, CO
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018
Trustworthy
Excellent service, trustworthy and knowledgeable staff.

BB
Brian B.
Boulder, CO
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Brian said the employees did a good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

RT
Rob T.
Fort Collins, CO
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018
great shop!
I limped my Toyota FJ into the shop a few weeks back. These guys did a great job getting me back on the road. Car felt brand new when i drove it away... Highly recommend them, thanks!

DG
David G.
Ithaca, NY
Toyota Yaris
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018
owner personally drove far, on his day off, to get a part and install it for me
see above

DR
Dillon R.
Boulder, CO
Land Rover Range Rover Sport
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/30/2018 Category: Service
Dillon said everything seemed fine at this business.
This review was collected via phone interview by Customer Research Inc.

EW
Eric W.
Colorado
Land Rover Range Rover
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Eric said this business did everything he asked and more.
This review was collected via phone interview by Customer Research Inc.

SW
s w.
Boulder, CO
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/13/2018
Can you say "FRAUD"?
Brought the car for an alignment. Alignments start with checking front end for wear. If those parts are worn, the car can't be aligned until they are replaced. Jeff, in his clam friendly way, told me it could not be aligned because ALL front control arms and both tie rods needed to be replaced. He wrote an estimate for $3,300 to do that. Well, half of the control arms had been replaced less than 4,500 miles prior and the others and the tie rods had been replaced less than 10,500 miles prior. I asked 5 different shops if those parts could wear out that quickly. The unanimous answer was "No." More telling - the next day another alignment shop with decades of experience checked all those front end parts TWICE, found them all to be tight and aligned the car. When I told Jeff I wanted my money back that he charged me for "inspecting" the front end, he opened the register and handed it to me without a wimper. If he'd been truthful, don't you think he would have at least insisted on putting the car on the rack and showing me the play he claimed were in ALL 8 control arms and the tie rods?
I have all the documents to prove all of this. I have ZERO doubt that this was a 100% TOTAL ATTEMPT at FRAUD - with a smiling soft spoken bedside manner perfect for ripping off naïve Boulder rich folks.

SL
Scott L.
Boulder, CO
Land Rover Discovery
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2018
Wonderful service and trustworthy
Jeff is really calm and knowledgeable. They have built trust with me and I would recommend them to anyone.

JP
Jaime P.
Boulder, CO
Dodge Journey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2018
Never disappointed
When I have a problem. I come here. Although it hasn’t been a long time, I feel assured I’m getting best price for job.