Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

675 Reviews

99% Would Recommend
Latest Review about 1 year ago

Reviews


AB
Andrew B.
Ann Arbor, MI
Ford Fiesta
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/29/2016
Good service, expensive labour
Everything looked good on my repairs, and all the staff are nice. However, after talking to several people, their labor is extremely expensive. I'll have to look at some other shops before I go back here for my next repair.

JB
Jeff B.
Ann Arbor, MI
Ford Ranger
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/20/2016 Category: Service
Jeff said the business was hard to deal with. He took his own parts for the business to use but they used some of their parts instead. He has no problems with them.
This review was collected via phone interview by Customer Research Inc.

BM
Brian M.
Ann Arbor, MI
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/15/2016
Good Experience but.....
They did an excellent job on my vehicle. I was told that I would receive another list of other recommended repairs. After requesting this three times I never received it. Not sure why. So I still get recommended service requests but not what I asked for? What gives?

MR
Matt R.
Ann Arbor, MI
Volkswagen Passat
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/12/2016 Category: Service
Matt said he was discouraged, because the prices were similar to the prices at the dealers.
This review was collected via phone interview by Customer Research Inc.

AL
Adrea L.
Ann Arbor, MI
Honda Accord
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/14/2015 Category: Service
Adrea said her vehicle squeaks when it is running.
This review was collected via phone interview by Customer Research Inc.

DL
Dana L.
Ann Arbor, MI
Toyota Prius
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/05/2014 Category: Service
Dana said she was happy. They did not call her when the vehicle was ready so she ended up paying an extra fee.
This review was collected via phone interview by Customer Research Inc.

Displaying all 6 Review