Stew Hansen Hyundai


Overall Rating 4.43/5Overall Rating 4.43/5Overall Rating 4.43/5Overall Rating 4.43/5rating 4.43

1126 Reviews

ReScore Reviews™ (41)

ReScore
Overall Rating 4.8048768/5Overall Rating 4.8048768/5Overall Rating 4.8048768/5Overall Rating 4.8048768/5rating 4.8048768
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
90% Would Recommend
100% Business Response
Latest Review 1 day ago
Shawn W. on 12/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy"
No issues. Completed in timely manner.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 12/08/2017
Service Type: Maintenance
Review Created: 12/16/2017 04:24 PM
Tony P. at Stew Hansen Hyundai responded on 12/16/2017

Thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the positive rating and hope that in the future we can always provide you a 5 star experience. Once again, thank you for your time and positive response.

Tony Pelham
Service Manager
515-253-3039

Robert M. on 12/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sante Fe service"
fast friendly service
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 12/12/2017
Service Type: Repair
Review Created: 12/16/2017 02:27 PM
Tony P. at Stew Hansen Hyundai responded on 12/16/2017

Thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the positive rating and hope that in the future we can always provide you a 5 star experience. Once again, thank you for your time and positive response.

Tony Pelham
Service Manager
515-253-3039

Kelly M. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick Service"
T
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 12/12/2017
Service Type: Maintenance
Review Created: 12/15/2017 04:41 PM
Tony P. at Stew Hansen Hyundai responded on 12/16/2017

Thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the positive rating and hope that in the future we can always provide you a 5 star experience. Once again, thank you for your time and positive response.

Tony Pelham
Service Manager
515-253-3039

Verified Customer on 12/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"..."
...
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 12/09/2017
Service Type: Repair
Review Created: 12/15/2017 03:47 PM
Tony P. at Stew Hansen Hyundai responded on 12/16/2017

Thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the positive rating and hope that in the future we can always provide you a 5 star experience. Once again, thank you for your time and positive response.

Tony Pelham
Service Manager
515-253-3039

Bonnie P. on 12/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The staff itself are great"
The staff and it’s service are great! The Hyundai brand is not! Over the last 6 Year’s between my husband and I we have owned 5 all new Hyundai vehicles and the apparent lack of quality, loss of value and the brands lack of commitment from the very top have disenchanted our desire to buy any more. Simply Hyundai is more committed to selling their vehicles than backing and repairing them. American and/or Japanese vehicle will likely be in our future. You have problems? Don’t waste your time contacting the North American corporate office! They are apathetic!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 12/06/2017
Service Type: Repair
Review Created: 12/15/2017 02:27 PM
Tony P. at Stew Hansen Hyundai responded on 12/15/2017

 Thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the positive rating and hope that in the future we can always provide you a 5 star experience. Once again, thank you for your time and positive response. 

 

Tony Pelham

Service Manager

515-253-3039

Brian E. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I am treated in a respectful and courteous manner."
I know I can count on getting excellent service on my vehicle but also I am treated in a polite and courteous manner.
Vehicle: 2007 Hyundai Tiburon
Category: Service
Service Date: 12/12/2017
Service Type: Maintenance
Review Created: 12/15/2017 01:21 PM
Tony P. at Stew Hansen Hyundai responded on 12/15/2017

 Thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the positive rating and hope that in the future we can always provide you a 5 star experience. Once again, thank you for your time and positive response. 

 

Tony Pelham

Service Manager

515-253-3039

Kent V. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall Service"
In when said, done when said. Coming from out of town, that is appreciated.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/12/2017
Service Type: Repair
Review Created: 12/15/2017 10:08 AM
Tony P. at Stew Hansen Hyundai responded on 12/15/2017

Thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the positive rating and hope that in the future we can always provide you a 5 star experience. Once again, thank you for your time and positive response. 

 

Tony Pelham

Service Manager

515-253-3039

Lisa W. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service, thanks!"
It was a great visit, thank you.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 12/06/2017
Service Type: Maintenance
Review Created: 12/15/2017 08:16 AM
Tony P. at Stew Hansen Hyundai responded on 12/15/2017

Thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the positive rating and hope that in the future we can always provide you a 5 star experience. Once again, thank you for your time and positive response. 

 

Tony Pelham

Service Manager

515-253-3039

James N. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Friendly Service"
Happy Holidays to you All!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 12/06/2017
Service Type: Maintenance
Review Created: 12/15/2017 08:10 AM
Tony P. at Stew Hansen Hyundai responded on 12/15/2017

Thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the positive rating and hope that in the future we can always provide you a 5 star experience. Once again, thank you for your time and positive response. 

 

Tony Pelham

Service Manager

515-253-3039

Verified Customer on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Quick, polite, and helpful
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 12/06/2017
Service Type: Repair
Review Created: 12/15/2017 08:07 AM
Tony P. at Stew Hansen Hyundai responded on 12/15/2017

Thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the positive rating and hope that in the future we can always provide you a 5 star experience. Once again, thank you for your time and positive response. 

 

Tony Pelham

Service Manager

515-253-3039

Jerry S. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very good service"
Because of your service I would recommend at you dealer
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 12/09/2017
Service Type: Maintenance
Review Created: 12/12/2017 03:15 PM
Tony P. at Stew Hansen Hyundai responded on 12/12/2017

 Thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the positive rating and hope that in the future we can always provide you a 5 star experience. Once again, thank you for your time and positive response. 

Sorry I missed you on this visit!!

 

Tony Pelham

Service Manager

515-253-3039

Verified Customer on 12/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendliness of employees"
Everyone says hello, offer you water and show you where to wait. If your vehicle needs to stay they offer shuttle or loaner since our vehicle was under warranty
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 12/04/2017
Service Type: Repair
Review Created: 12/12/2017 01:31 PM
Tony P. at Stew Hansen Hyundai responded on 12/12/2017

 Thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the positive rating and hope that in the future we can always provide you a 5 star experience. Once again, thank you for your time and positive response. 

 

Tony Pelham

Service Manager

515-253-3039

Kenton K. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and Professional "
Great service and experience. The staff was excellent. Exceeded expectations.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/07/2017
Service Type: Repair
Review Created: 12/12/2017 01:25 PM
Tony P. at Stew Hansen Hyundai responded on 12/12/2017

 Thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the positive rating and hope that in the future we can always provide you a 5 star experience. Once again, thank you for your time and positive response. 

 

Tony Pelham

Service Manager

515-253-3039

Barbara G. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
They are helpful and keep my vehicle running
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 12/07/2017
Service Type: Repair
Review Created: 12/12/2017 11:23 AM
Tony P. at Stew Hansen Hyundai responded on 12/12/2017

 Thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the positive rating and hope that in the future we can always provide you a 5 star experience. Once again, thank you for your time and positive response. 

 

Tony Pelham

Service Manager

515-253-3039

Jamie P. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Very prompt and the people were great! Service was also great! Will continue to go here. I really appreciated the online scheduling.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/05/2017
Service Type: Repair
Review Created: 12/12/2017 10:51 AM
Tony P. at Stew Hansen Hyundai responded on 12/12/2017

Thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the positive rating and hope that in the future we can always provide you a 5 star experience. Once again, thank you for your time and positive response. 

 

Tony Pelham

Service Manager

515-253-3039

Verified Customer on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall and Oil Change"
Love this place. Always clean, polite, and great follow-up.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 12/07/2017
Service Type: Repair
Review Created: 12/12/2017 10:44 AM
Tony P. at Stew Hansen Hyundai responded on 12/12/2017

Thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the positive rating and hope that in the future we can always provide you a 5 star experience. Once again, thank you for your time and positive response. 

 

Tony Pelham

Service Manager

515-253-3039

Jill S. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service advisers are very friendly and knowledgable"
Appointments are easy and quick to make online, and the service advisers do their best to get you in and out quickly!
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 12/08/2017
Service Type: Maintenance
Review Created: 12/12/2017 10:34 AM
Tony P. at Stew Hansen Hyundai responded on 12/12/2017

Thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the positive rating and hope that in the future we can always provide you a 5 star experience. Once again, thank you for your time and positive response. 

 

Tony Pelham

Service Manager

515-253-3039

Verified Customer on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Recall"
Service was completed promptly.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 12/07/2017
Service Type: Repair
Review Created: 12/12/2017 10:31 AM
Tony P. at Stew Hansen Hyundai responded on 12/12/2017

Thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the positive rating and hope that in the future we can always provide you a 5 star experience. Once again, thank you for your time and positive response. 

 

Tony Pelham

Service Manager

515-253-3039

David A. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Friendly timely
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 12/06/2017
Service Type: Repair
Review Created: 12/11/2017 12:04 PM
Tony P. at Stew Hansen Hyundai responded on 12/11/2017

 Thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the positive rating and hope that in the future we can always provide you a 5 star experience. Once again, thank you for your time and positive response. 

 

Tony Pelham

Service Manager

515-253-3039

Thomas B. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tom's recent service"
The service at Stew Hansen is always timely, friendly and efficient.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 12/06/2017
Service Type: Maintenance
Review Created: 12/11/2017 11:52 AM
Tony P. at Stew Hansen Hyundai responded on 12/11/2017

 Thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the positive rating and hope that in the future we can always provide you a 5 star experience. Once again, thank you for your time and positive response. 

 

Tony Pelham

Service Manager

515-253-3039

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