Overview

Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

2822 Reviews

ReScore Reviews™ (94)

ReScore
Overall Rating 4.8936209/5Overall Rating 4.8936209/5Overall Rating 4.8936209/5Overall Rating 4.8936209/5rating 4.8936209
Original
Overall Rating 2.23404/5Overall Rating 2.23404/5rating 2.23404rating 2.23404rating 2.23404
92% Would Recommend
100% Business Response
Latest Review about 8 hours ago

Reviews


Verified Customer
West Des Moines, IA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Sue S
Timely. Polite.

SB
Scott B.
West Des Moines, IA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Professional
Professional! Just pure pros

Verified Customer
Des Moines, IA
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Service
The staff was friendly and provided great service.

Verified Customer
Urbandale, IA
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019 Category: Service
Great
Always friendly and fast!

EH
Elaine H.
Greenfield, IA
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Friendly, checks for any recalls, helpful.
Clean waiting area. Minimal wait time.

RR
Richard R.
Leon, IA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Friendly people
Friendly and prompt attention. Very accommodating.

ST
Sterling T.
Ames, IA
2016 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Service
It is good to not be required to search for proper service... I deal with Stew Hansen Hyundai because: I like Hyundai, and I do not wish to ever be in a position of needing to search around to get proper service.
Tony P. from Stew Hansen Hyundai responded on 06/14/2019

Thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the positive rating and hope that in the future we can always provide you a 5 star experience. Once again, thank you for your time and positive response.

 

Tony Pelham

Service Manager

515-253-3000


RT
Ronald T.
Urbandale, IA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Ron T
Personal, prompt, and professional.
Tony P. from Stew Hansen Hyundai responded on 06/14/2019

Thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the positive rating and hope that in the future we can always provide you a 5 star experience. Once again, thank you for your time and positive response.

 

Tony Pelham

Service Manager

515-253-3000


MS
Milton S.
West Des Moines, IA
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
“Service”!
Service is the keyword. From the service reps to the techs to The courtesy drivers
they have all bought in to making the customer happy.
Tony P. from Stew Hansen Hyundai responded on 06/14/2019

Thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the positive rating and hope that in the future we can always provide you a 5 star experience. Once again, thank you for your time and positive response.

 

Tony Pelham

Service Manager

515-253-3000


KS
Kimberly S.
Des Moines, IA
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Friendly Efficient and very Helpful
Thank you for always taking care of my vehicle needs.
Tony P. from Stew Hansen Hyundai responded on 06/13/2019

Thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the positive rating and hope that in the future we can always provide you a 5 star experience. Once again, thank you for your time and positive response.

 

Tony Pelham

Service Manager

515-253-3000


Verified Customer
Grimes, IA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Oil change
Ryan did a great job
Tony P. from Stew Hansen Hyundai responded on 06/13/2019

Thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the positive rating and hope that in the future we can always provide you a 5 star experience. Once again, thank you for your time and positive response.

 

Tony Pelham

Service Manager

515-253-3000


DW
David W.
Des Moines, IA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Awesome
Fantastic service every time!!
Tony P. from Stew Hansen Hyundai responded on 06/13/2019

Thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the positive rating and hope that in the future we can always provide you a 5 star experience. Once again, thank you for your time and positive response.

 

Tony Pelham

Service Manager

515-253-3000


JH
Judy H.
Urbandale, IA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019 Category: Service
Friendly professional service
Staff is always helpful & professional
Waiting area clean
Tony P. from Stew Hansen Hyundai responded on 06/13/2019

Thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the positive rating and hope that in the future we can always provide you a 5 star experience. Once again, thank you for your time and positive response.

 

Tony Pelham

Service Manager

515-253-3000


Verified Customer
Ankeny, IA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Great experience!
Quick and professional; didn’t sell me anything I didn’t need.
Tony P. from Stew Hansen Hyundai responded on 06/13/2019

Thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the positive rating and hope that in the future we can always provide you a 5 star experience. Once again, thank you for your time and positive response.

 

Tony Pelham

Service Manager

515-253-3000


MV
Marie V.
Urbandale, IA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Quick , good service
Nick provided great information at drop off and was prompt for checkin.
Tony P. from Stew Hansen Hyundai responded on 06/13/2019

Thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the positive rating and hope that in the future we can always provide you a 5 star experience. Once again, thank you for your time and positive response.

 

Tony Pelham

Service Manager

515-253-3000


AS
Adrianna S.
Waukee, IA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
The service
Best service!
Tony P. from Stew Hansen Hyundai responded on 06/13/2019

Thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the positive rating and hope that in the future we can always provide you a 5 star experience. Once again, thank you for your time and positive response.

 

Tony Pelham

Service Manager

515-253-3000


CD
Cynthia D.
Ankeny, IA
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Always a pleasant visit
Thanks for great customer service!
Tony P. from Stew Hansen Hyundai responded on 06/13/2019

Thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the positive rating and hope that in the future we can always provide you a 5 star experience. Once again, thank you for your time and positive response.

 

Tony Pelham

Service Manager

515-253-3000


RS
Richard S.
Urbandale, IA
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Cars
This is our 6 the car at this Dealership and was treated very well we like the Sonota and will be back in the future thank you for your great services...
Tony P. from Stew Hansen Hyundai responded on 06/13/2019

Thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the positive rating and hope that in the future we can always provide you a 5 star experience. Once again, thank you for your time and positive response.

 

Tony Pelham

Service Manager

515-253-3000


Verified Customer
Urbandale, IA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
SH Hyundai
None
Tony P. from Stew Hansen Hyundai responded on 06/10/2019

Thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the positive rating and hope that in the future we can always provide you a 5 star experience. Once again, thank you for your time and positive response.

 

Tony Pelham

Service Manager

515-253-3000


MP
Mike P.
Des Moines, IA
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2019 Category: Service
Fast & friendly
I really like the fact that they come tell you whats wrong with your vehicle and give you a few options on how to deal with it. They are competitively priced and are running on time any time I've been there.
Oh they have good cookies & donuts.. lol
Tony P. from Stew Hansen Hyundai responded on 06/10/2019

Thank you for taking the time to fill out your survey. Your feedback is very important to us to ensure your future visits with Stew Hansen Hyundai Service are the best they can be. We really appreciate the positive rating and hope that in the future we can always provide you a 5 star experience. Once again, thank you for your time and positive response.

 

Tony Pelham

Service Manager

515-253-3000