Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

449 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


CW
Corey W.
Seal Beach, CA
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Corey said he liked the fact that the facility is straight forward with good communication about his vehicle.
This review was collected via phone interview by Customer Research Inc.

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Alejandro R.
Lakewood, CA
GMC Yukon XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Alejandro, said the staff do everything they say they'll do.
This review was collected via phone interview by Customer Research Inc.

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Seth M.
Long Beach, CA
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Seth said everything seems to be working. So far, so good.
This review was collected via phone interview by Customer Research Inc.

YT
YANETT T.
Paramount, CA
INFINITI G35 Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018
Infiniti
My 2006 infiniti needed a transmission overhaul. The price and the work are commendable. I am very happy and definitely recommend Stu's to all my friends.
Tim G. from Stu's AE Transmission responded on 07/09/2018

Hi Yanett,
Thanks for the 5 STAR REVIEW! You are a pleasure to serve!

Tim, Jake & Crew


LD
Latoya D.
Long Beach, CA
Land Rover Range Rover
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Laytoya said this business provides good customer service and they check out her vehicle before they charge her a fee.
This review was collected via phone interview by Customer Research Inc.
Tim G. from Stu's AE Transmission responded on 07/09/2018

Thank you very much for the 5 STAR review Laytoya!  REMIND US OF THIS REVIEW WHEN YOU COME IN NEXT TIME!  We believe word of mouth is the best form of advertising...

Thanks Again,
Tim, Jake and Crew


KS
Kevin S.
Sparks, NV
Cadillac Escalade
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Kevin said the customer service was good .
This review was collected via phone interview by Customer Research Inc.

WM
Willie M.
Long Beach, CA
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Willie said the service was pretty good.
This review was collected via phone interview by Customer Research Inc.

JD
Jeff D.
Long Beach, CA
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Jeff said Jake is a great guy. The staff is friendly, honest and they are excellent communicators.
This review was collected via phone interview by Customer Research Inc.

DR
Dennis R.
Bellflower, CA
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Dennis said the employees are really professional. They do great work, and they are really easy to talk to. He stated they make him feel comfortable, and assure him the service they are providing is quality. The owner and his son Jake are both really nice people. They have been in business since 1950.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Long Beach, CA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
John said the staff did what they promised, and he is very happy with the results.
This review was collected via phone interview by Customer Research Inc.

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Mike S.
Long Beach, CA
Ford Excursion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Mike said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SW
Shannon W.
Long Beach, CA
Isuzu Rodeo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Shannon said every time she's gone in, the staff have been pretty fair and honest. They let her know what needs to be done first on her vehicle and they're pretty good to her.
This review was collected via phone interview by Customer Research Inc.
Tim G. from Stu's AE Transmission responded on 06/13/2018

Hi Shannon,  thank you for your patronage to our team.  It is always a pleasure to serve you.  We will continue to work hard to keep our prices down as our honest reputation continues to grow.

Thank you for the 5 STAR REVIEW,
Tim, Jake and Crew


DT
DIANE T.
Long Beach, CA
Chevrolet
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018
MY TRUCK'S HEART (OKAY TRANSMISSION) BELONGS TO STU'S)
My truck is 46 years old and while Stu's provides all her care since they expanded to full service;, the transmission has been serviced by Stu's, from the start and is still the one she had when she was new. That is how good they are!. I feel safe leaving her in their hands because I know they are very skilled, reliable and honest. What more can any truck want?
Tim G. from Stu's AE Transmission responded on 06/08/2018

Thanks Diane for this review, it's great - just like you!  You've been comming to us for years and it is always a pleasure to serve you...

Thanks again,
Tim, Jake & Crew


DC
DAVID C.
Long Beach, CA
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018
Honesty, Integrity and Quality work!
Stu’s remains the premier auto repair shop! With email reminders on scheduled maintenance it makes it easy to stay current on routine upkeep on our vehicles. The staff is always courteous and helpful in dealing with their Clients! I recommend Stu’s to family, friends and neighbors that need quality work on their vehicles!

ME
Michael E.
Long Beach, CA
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Michael said the business provided good service. He also said the prices can be a little high at times.
This review was collected via phone interview by Customer Research Inc.
Tim G. from Stu's AE Transmission responded on 06/04/2018

Hello Michael!

Thanks for the FIVE STAR REVIEW... We admit that we can be a 'little expensive'.  There is an old saying "If it is cheap", "it is probaly not good".  
Thank you for trusting us to do it right!

Thanks,
Tim. Jake & Crew


CP
Christian P.
Pomona, CA
Chrysler 300M
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Christian said the staff at this business was honest with him about the services needed for his vehicle.
This review was collected via phone interview by Customer Research Inc.
Tim G. from Stu's AE Transmission responded on 06/04/2018

Hello Christian,

Thank you for the review.  Honesty is a trademark for Stu's, we look forward to seeing customers like you!

Thanks,
Tim. Jake & Crew


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Valued Customer
Compton, CA
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018
TRUST WORTHY
Very trust worthy very freindly no complain here!!!!!

FM
Francesea M.
Long Beach, CA
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Francesca said the service was completed quickly and at an affordable price.
This review was collected via phone interview by Customer Research Inc.
Tim G. from Stu's AE Transmission responded on 05/22/2018

Hi Francesca,
Thanks for taking the time to submit the 5 STAR review.  You are a pleasure to serve.

Until next time,
Tim, Jake & Crew


SB
Shantel B.
Long Beach, CA
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Shantel said they repaired her vehicle right, with no problem.
This review was collected via phone interview by Customer Research Inc.
Tim G. from Stu's AE Transmission responded on 05/22/2018

Hi Shantel,
You are a wonderful person and a great customer.  Thanks for taking the time to post this review.

Tim, Jake, & Crew


TS
Teresa S.
Inglewood, CA
Kia Rio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Teresa said the staff was polite and helped her out in an emergency, even though they were so busy.
This review was collected via phone interview by Customer Research Inc.
Tim G. from Stu's AE Transmission responded on 05/22/2018

Hello Teresa,
When one of our customers has an emergency we always try to help them (and you) out.  You took the time to post a 5 STAR review - we appreciate that too.

Thanks,
Tim, Jake & Crew


Displaying Review 1 - 20 of 449 in total