Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

399 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


WD
William D.
Williamson, NY
Ford Focus
Verified Customer
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04/19/2019
Great trustworthy shop
I had an issue with my vehicle, it was making a noise I wasn't familiar with so I took it to Sullivan's to have them look at it, they were able to quickly schedule me an appointment. I dropped it off and it was quickly looked at, they let me know my options and I opted to have them fix it as they offered a more than fair price, its running great now. Overall the mechanics we're friendly, knowledgeable and trustworthy, everything I look for in a mechanic and the prices were more than fair.

RS
Rusty S.
Sodus Point, NY
Mazda CX-9
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Rusty said the people at the business are good. That is why he is a repeat customer.
This review was collected via phone interview by Customer Research Inc.

MP
MARY P.
Sodus, NY
Ford Focus
Verified Customer
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04/11/2019
Mary Zecher Patton
The service today was on our son’s car. He goes to college in Syracuse. His check engine light was on. He insisted on coming home so he could have his car serviced at Sullivan’s. He said he doesn’t trust anyplace else to work on it. As always, the service was efficient and effective.

MP
MARY P.
Sodus, NY
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019
Mary Zecher Patton
Honest, clear communication by staff about vehicle problem. Harold is very friendly and welcoming. Vehicle service is excellent!

CS
CHRISTINA S.
Newark, NY
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019
6,000 mile oil changes. Who. Knew!
Harold and the guys at Sullivan's Auto are great. Very courteous helpful and above all respectful of their customers. I was treated like family Harald was very honest with me about my car ,and what needed to be fixed I would recommend Sullivan's Auto to anyone looking for Quality mechanics at a fair price

RD
RAY D.
Williamson, NY
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019
Awesome
The guys are great and I can depend on the work they do.

BH
BOB H.
Sodus, NY
Buick Encore
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019
SERVICE
I always enjoy coming to Sullivans - Harold is such a great person to deal with. Treats you like family and has never done anything without discussing it first. Great dependable place to have your work done.

CG
Chad G.
Williamson, NY
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019 Category: Service
Chad said the service was great.
This review was collected via phone interview by Customer Research Inc.

JR
Jim R.
New York
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019 Category: Service
Jim said he was very happy with the business, they got him in and out quickly and the staff were very nice. He looks forward to going again in the future.
This review was collected via phone interview by Customer Research Inc.

DC
Dave C.
Wolcott, NY
Pontiac Sunfire
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/19/2019 Category: Service
Dave said one of the employees quoted him one price at the business, and Dave walked out because he was in a bit of a rush. When the owner checked him out, it was a total different price and they had to renegotiate. He ended up spending about $30 more than he wanted to, but the owner was fair.
This review was collected via phone interview by Customer Research Inc.

CC
Casey C.
Williamson, NY
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Casey said the business made the service easy.
This review was collected via phone interview by Customer Research Inc.

KK
Kim K.
Williamson, NY
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Kim said they got her in, fixed her vehicle and got her out.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019
Informative and helpful
I had a good experience taking my truck to Sullivan’s for the first time. I needed an extensive amount of work done. They were very attentive and quick with the service. They were very helpful and informative when it came to understanding my truck and it’s needs.

HM
HAYLEY M.
Williamson, NY
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019
Great Service
Sullivan Auto was great at getting me in in a pinch. They were friendly and professional both over the phone and in person. Great experience and we will be going back.

GS
GAVIN S.
Rochester, NY
Honda Pilot
Verified Customer
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02/23/2019
Awesome Service
Harold band crew is great! They are straight shooters and get the job done. Hard to find an honest mechanic these days, but these guys sure get the job done in an efficient way!

JQ
JIM Q.
Williamson, NY
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019
Harold is the man!
You everything, I mean everything done right? This is wheee you go!

RS
Rusty S.
Sodus Point, NY
Mazda CX-9
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Rusty said the people are very good and fair.
This review was collected via phone interview by Customer Research Inc.

SM
SAM M.
Williamson, NY
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019
Great service
We have been using Harold for our cars for a number of years. The service is excellent. They call before performing any work, no surprises. The cost is very reasonable.

CC
Cody C.
Newark, NY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Cody said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Macedon, NY
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019
Well done
Everything went well

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